The company has introduced this service after conducting research amongst veterinary professionals which found that 90% of practices have been asked by clients for a payment plan to spread the cost of their bill, but only about 33% of practices could offer one.
On top of that, 53% of practices said they're regularly asked for a discount on treatment and 30% said that their clinical advice was not followed because the client was short of money.
The new loan service is built into Animal Friends' claims submission platform, 'Pawtal'.
It is open to all UK practices, regardless of whether their clients have policies with the company.
There is no late payment interest and no charges to the client.
Animal Friends says that with the ability to spread the cost of treatment over a number of months, pets that might have gone untreated could now get the support they need providing relief for pet owners who may not have insurance or enough savings.
https://www.animalfriends.co.uk
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