Privacy Policy

Privacy Policy Pledge on Privacy
This Policy is a statement of our general privacy policy and practices governing the ways in which we collect, hold and use information about you.

Who are we?

We’re Working Communities, publisher of and Working Communities is a limited company, registered in England no 4169534. The registered address is 41 Cornmarket Street, Oxford OX1 3HA. 

Our Privacy Pledge

We’re committed to protecting and respecting your privacy. We do not share or give access to your personal information to any third party except as is strictly necessary to manage and develop this website or to provide you with a service you have asked for, unless with your express permission or if required by law.

Specifically, this means our website developers, 4 Roads Limited, have access to our membership database in order to perform maintenance and develop new features, within the terms of our data processing agreement. In addition, your name, email address, membership type and country is uploaded to Campaign Monitor, a service we use to send emails, such as our monthly newsletter, to those of our members who have opted in. That's it.

We don't track your behaviour on the site, other than in aggregate (Google Analytics). We don't use your profile data in any way, except your membership type and location, which are used to make sure emails we send are relevant (for example, an announcement of a new equine POM-V may be sent to UK Equine Practitioners).


What type of information do we collect from you, when, and how do we use it?

Collected on initial registration
Information: Your real name (required)
Used for:
  • Membership verification.
  • Displayed in your profile (visible only to other logged in members).
  • Displayed adjacent to content you post.
To prevent your real name being displayed on the site, either in your profile or adjacent to content you post, visit Account Settings, select the "Post Options" tab, and UNTICK "Enable Display Name". In this case, the username you selected on registration will be displayed instead, and your Practice/Employer/College name will also be concealed.

Information: Your email address (required)
Used for:
  • Membership verification and to log in.
  • To send you system messages (such as new password or forum discussions you subscribe to).
  • If you have subscribed, to send you a monthly briefing of veterinary news and developments, curated for busy vets by vets, and other selected announcements (typically a maximum of one per week).
To unsubscribe from system emails, change your Account Settings. You can unsubscribe from monthly news and other announcements in Account Settings, or at the foot of every email you receive from us.

Information: Your business address (required)
Used for:
  • Membership verification
  • With your permission, to display your business location on a map to other logged in members within a certain radius and who have declared the same shared clinical or leisure interests, experience and or goals.
  • If you have indicated on registration or in Account Settings that you are a locum, your location is shared on the Locum Map.

To remove yourself from the locum map, untick the box marked 'Locum' in your Account Settings. To add or remove yourself from the map of colleagues with shared interests, select your preference on VetSurgeon Connect [to be added]. Note that if you remove yourself from the map, you will no longer see colleagues with shared interests etc.

Information: Your membership type / work role (required)
Used for:
  • Membership verification
  • Displayed in your profile
  • If you have subscribed, to send you a monthly briefing of veterinary news and developments, curated for busy vets by vets, and other selected announcements (typically a maximum of one per week).

Information: Your telephone number (required)
Used for:
  • Membership verification.
  • We may need to contact you about content you post on the site.
  • You may elect to share your telephone number with other members of the site in your profile.
Optionally collected in your profile
Information: Profile summary
Used for:
  • Displayed in your profile (visible only to other logged in members).
  • If you have indicated that you are a locum, and therefore to be displayed on the locum map, your summary information is displayed when a logged in member of the site clicks your marker on the map.

Information: About, Experience, Qualifications, Qualified at, Interests.
Used for:
  • In your profile, visible to other logged in members
  • If you have elected to share your business location, to connect you with other members of the profession with shared interests etc.
  • No other purpose.



To ensure the security and confidentiality of personal data that we collect on-line, we use data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your personal data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. While we cannot guarantee against any loss, misuse or alteration to data, we try to prevent such unfortunate occurrences.

Access to your information and correction

All information you provide on registration, in your profile or in subsequent content you post on the site is accessible to you at any time by logging into the site. It can also be corrected or deleted by you at any time.


Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. You can read our full cookie policy here.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you visit other websites linked to from this website, you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 15th March 2018.

Contact us

Please contact us if you have any question s about our privacy policy or information we hold about you:
  • By email
  • By post: 41 Cornmarket Street, Oxford OX1 3HA.