The company says it has now had over two million client interactions, more than three quarters of which result in the pet visiting their vet practice, generating an average revenue of £206 per case, with a net promoter score of 88.
VidiVet was founded by veterinary surgeon Ben Sweeney in 2020, the main idea being to keep vet clinics at the centre of the customer journey whilst driving footfall and revenue, keeping pet owners happy and saving clinic teams time and stress.
VidiVet now has more than 60 vets providing a remote digital support team for vet clinics, 24/7.
Every vet working for VidiVet is still in clinical practice and has spent at least five years working in practice, with an average of 14 years experience.
Ben said: “We enable practices to complete the circle of care and augment the services they offer.
"Rather than us competing with clinics, under our strapline of ‘Just Trust VidiVet’, we continually delight clients, drive efficiencies and deliver revenues.
“We work with clients to determine whether their pet requires emergency treatment and, in most cases, direct them back to the practice at an appropriate time, based on their symptoms.
"Crucially, Vidivet vets never diagnose or prescribe, meaning they remain totally impartial and all revenues generated from a case go to the clinic.
VidiVet’s head of veterinary operations, Sarah Holmes, who is also a qualified vet, added: “VidiVet’s success is built on our ability to provide immediate advice from highly experienced UK based vets who all still work in clinics, and we only select those with exceptional communication and clinical skills.
"When this is combined with people’s appetite for instant information in a digital age, it gives us a very compelling offering, which is hugely popular with both veterinary practices and pet owners.”
Pippa Adams, director at PowisVets in Stourbridge, said: “We have been using VidiVet for four years now and it has been a game changer for our business.
"The clients love it, the system is simple for our staff and it has really helped our business as we have been growing.
"We would recommend it to any vet practice.”
www.vidivet.com.
The webinar explores the practical application of thoracic ultrasound to support earlier, more accurate identification of BRD in the field.
The webinar demonstrates how integrating thoracic ultrasound into routine assessment can help clinicians identify cases earlier, target treatment more precisely and avoid the use of blanket metaphylaxis – supporting both herd health and antimicrobial stewardship.
George said: “Recent research suggests that nearly one third of UK dairy calves experience BRD and subclinical pneumonia, and a significant proportion may remain undiagnosed when assessed by clinical signs alone.
"One of the clearest indicators of pneumonia is lung consolidation.
"Thoracic ultrasound enables us to detect this early, grade its severity and provide a meaningful prognosis.
"It’s easy to do in the field with minimal patient preparation and gives a level of clarity that helps manage BRD much more effectively.”
Alongside the main webinar is a series of four bite-sized sessions which address common clinical scenarios, including when initiating antimicrobials is justified in BRD cases and how thoracic ultrasound can be used to monitor treatment progress.
Krka has also developed a new Vet2Vet Insight guide on creating an on-farm BRD protocol, together with a downloadable, editable template that practices can tailor to their own herd health plans.
https://www.krka.co.uk/veterinary-knowledge-hub
Providing an opportunity to present new research to the veterinary community, the Clinical Research Abstracts can be on any veterinary subject, whether it’s the preliminary results of a new study, a discussion of a new technique or a description of an interesting case.
Each application should be based on high-quality clinical research undertaken in industry, practice or academia, and summarised in 250 words
Applications are welcome from vets, veterinary nurses, practice managers and students, with applications from those working in general practice especially encouraged.
Researchers with research of direct relevance to veterinary practice may also submit an abstract for consideration.
Those who are selected to present will receive a free complimentary ticket to BVA Live.
The Clinical Research Abstract awards will also give researchers the opportunity to present their winning abstract at London Vet Show 2026.
Julian Hoad, BSAVA President said: "We’re delighted to invite veterinary professionals to share their latest research with the wider community.
"The Clinical Research Abstracts offer a unique platform to showcase innovation, spark discussion, and contribute to the advancement of veterinary medicine. We look forward to seeing fresh ideas and emerging techniques that can shape the future of clinical practice. It’s an opportunity not to be missed!"
Submissions are open until 6th March 2025.
https://www.bsavaclinicalabstracts.com
Marketed since 2016, Thyronorm is an award-winning liquid formulation that simplifies administration compared to tablets and enables precise dosing for both veterinary surgeons and pet owners.
During the product handover veterinary practices can continue to buy Thyronorm from their usual wholesaler, and all practice support activities and retrospective commercial rebates remain unchanged.
Virbac says it is working closely with Norbrook to make sure all practice support activities are smoothly handed over from Norbrook Account Managers to Virbac Territory Managers.
https://uk.virbac.com
The survey is part an initiative designed to bring together the UK ruminant sector to co-develop a roadmap which will champion animal health and welfare solutions that promote and demonstrate responsible antibiotic stewardship.
It is also designed to find out exactly what ruminant antibiotic use data is needed at both farm-level and national reporting level so that data collected delivers value to farms and vet practices.
Mark Jelley, Chair of Cattle Antibiotic Guardian Group (pictured) said: “Farmers are already required to record their purchase and use of veterinary medicines but turning this requirement into evidence of responsible use while also being confident that data is being used responsibly is challenging.
“Other food producing species in the UK can demonstrate their medicine use with confidence and many competitor nations are now legislating for this data collection too - the ruminant sector is at risk of being left behind.”
Anyone working in the UK ruminant sector - from vets and farmers to government employees and academics - is encouraged to complete the survey, which is open till 28th February 2026.
https://app.onlinesurveys.jisc.ac.uk/s/rvc/uk-ruminant-antibiotic-stewardship-roadmap
The new online resources have been compiled by BEVA in collaboration with the RSPCA, World Horse Welfare, the SSPCA and the National Equine Crime Group, together with national Police and Local Authority representatives.
BEVA President Imogen Burrows said: “It can be an intimidating process when visiting an equid without an owner, but our new resources aim to address the potential stress factor and make the rules around the provision of care very clearcut.
“We have produced all the documents the attending vet should need, no matter their location or circumstances.
"Most importantly, if they are attending alone, they will know how to access the right help at the right time, secure in the knowledge that they are following appropriate, validated procedures.”
The resources include a decision tree for quick checking correct procedures, an overview of stakeholder roles and responsibilities, a ‘what if’ section for troubleshooting and an essential contacts registry.
There are also examination and treatment worksheets, and euthanasia certification forms.
Imogen added: “We have put significant thought and effort into producing these new resources, especially from an ambulatory veterinary perspective.
“It should make all the difference for vets, knowing that they have the all the information they need, to hand, In the unlikely event of a callout to an equid of unknown ownership.”
https://www.beva.org.uk/Resources/Clinical-resources/Welfare-toolkit/Managing-equids-of-unknown-ownership