The new materials include a downloadable guide to each CMA remedy and short videos on providing information about ownership, prices, services and treatments, on prescribing veterinary medicines, managing complaints and offering cremation services.
Whilst the CMA's detailed Orders have not yet been released, with more information expected over the summer, the BVA said its information will continue to be updated.
BVA President Dr Rob Williams MRCVS said: "Given the CMA's starting point, following significant pushback from BVA, the final remedies now better balance the needs of the pet-owning public, with practical delivery of vet services."
He added: "However, we understand that the next steps may still feel a bit daunting.
"The first thing to say is that most of you will already be undertaking many, if not most of the measures required by the CMA in your day-to-day work and this next step will be about formalising these processes.
"We're here to support the profession as it gets ready for change later in the year with practical resources to help you comply."
Further discussion of the changes is also planned at BVA Live at the NEC Birmingham on 11 and 12 June, including sessions on complaints handling after the CMA outcome and what the remedies mean in practice.
https://www.bva.co.uk/resources-support/misc-resources/competition-and-markets-authority-measures-for-vet-businesses-get-ready-get-compliant
Among the programme highlights is "Managing complaints post-CMA, what do you need to know?", featuring BVA President Rob Williams, Jennie Jones, Head of Veterinary Client Mediation Service, and Gavin Durston, Director of Thrums Vets.
In another session, "Hot topic: CMA remedies - what do they mean in practice?", Rob Williams, Kate Higgins, owner and Director of Village Vets Formby, and Lyndsay Hughes, BVNA Senior Vice President, will debate where we are with the investigation, what comes next, and the possible impact of the CMA remedies on practices.
The programme also includes sessions on clinical practice, leadership in the workplace and the role of vets in ethical decision making.
Clinical stream highlights include euthanasia in small mammals, birds and reptiles, anaesthesia in comorbid patients, updates in ocular pharmacology, optimizing hospital care for long-term patients, and managing anxiety in "pandemic puppies".
The BVA Interactive Zone will also return, with President Rob Williams, Senior Vice President Elizabeth Mullineaux and Junior Vice President Gwen Rees leading debates on overtreatment, managing and improving a toxic workplace and contextualised care.
Rob said: "As the profession emerges from the CMA investigation, BVA Live will be one of the first opportunities for vet teams to come together to access practical CPD to move forwards and comply with the CMA remedies."
https://bvalive.vetshow.com/conference-programme
The awards celebrate talented veterinary professionals who are going above and beyond for their patients and clients, supporting wellbeing and positive workplace culture, driving positive change across sustainability, delivering inspirational leadership and mentoring, and pushing the boundaries of veterinary science.
The winners will be announced at a special awards dinner at the Hilton Birmingham Metropole on Thursday 11 June 2026, as part of BVA Live.
BVA President Dr Rob Williams MRCVS said: "Our new BVA Awards event is a fantastic opportunity to shine a light on our outstanding vets and veterinary teams.
"If you know an inspirational vet or vet team who always goes the extra mile, this is your chance to nominate them and give them the recognition they deserve.”
The Awards:
The nomination deadline is 16 March 2026.
https://www.bva.co.uk/membership/bva-awards-2026/
The advice includes how to:
The BVA says its position on AI is to encourage vets to have a positive, proactive and open-minded approach to veterinary AI technology while being aware of its potential ethical risks.
As well as urging all veterinary professionals to understand AI and follow the above principles when using it, recommendations in the policy position call for all veterinary workplaces to develop AI use policies, to undertake thorough risk assessments and develop resources to help vets understand how AI tools work and how they can be evaluated.
The policy position also calls for the wider sector to create international governance and explainability standards for veterinary AI tools, to develop active regulation of veterinary AI tools used in the UK by the country’s veterinary regulators and for AI tech developers to provide transparent validation data.
British Veterinary Association President Dr. Rob Williams MRCVS said: “The AI revolution is here to stay and brings with it both important opportunities as well as challenges for the veterinary profession.
"Having a positive and open-minded approach that views AI as a tool to support vets and the wider vet team is the best way forward to make sure that the profession is confident applying these technologies in their day-to-day work.
"The general principles developed in BVA’s new policy position offer a timely and helpful framework for all veterinary workplaces considering the safe and effective use of AI technologies.
“Vets must also be involved in the development process for AI tools as early and as frequently as possible so the profession can lead from the front when applying these emerging technologies, to ensure we continue to deliver on our number one priority of supporting the highest levels of animal health and welfare.”
Data from BVA’s Voice of the Veterinary Profession survey shows that 21% of vets working in clinical practice are already using AI tools, with the most commonly reported benefits being data interpretation, improved diagnostic testing and time saving.
However, vets also noted potential risks, most commonly the possibility that results are interpreted without context or follow up checks, an over-reliance on AI undermining human skills, and a lack of data protection.
To help tackle this, BVA has developed a risk pyramid that classifies the risks of some of the more common or considered AI use cases in different veterinary settings from ‘minimal’ to ‘unacceptable’.
The organisation has also published a set of questions that vets should ask software companies when undertaking risk assessments.
Rob added: “We know that the degree of risk in AI use exponentially increases with the degree of autonomy an AI tool has.
"This risk pyramid is a handy reference for vets looking to incorporate AI in their work, with tasks lower down the pyramid such as marketing or clerical tasks able to be undertaken with more confidence of safety than those closer to the top, such as automated diagnosis or clinical decision making.
"As use cases move closer to the top, the importance of following the principles set out in BVA’s policy position becomes more critical as the impacts on animal health and welfare, professional standards, and people will be more significant.
I’d urge all colleagues to take a look at this risk pyramid alongside the general principles.”
www.bva.co.uk/artificial-intelligence
The BVA released the result of the survey, which had 1,332 respondents, ahead of the BVA Congress at the London Vet Show, where the hot topic session: "Your voice, your future: Shaping the Veterinary Surgeons Act for every professional" will explore what reform of the VSA could look like, the impact it could have on how vet professionals deliver services and the effect changes could deliver for clients and their animals.
The session is being hosted by BVA Junior Vice President Gwen Rees who will be joined by special guests Natasha Widdowson, Head of Veterinary Policy at the Department for Environment, Food and Rural Affairs (Defra), RCVS President Tim Parkin, Samantha Butler Davis from VetsforPets and Liz Mullineaux, BVA Senior Vice President.
The BVA says Defra plans a public consultation on draft legislation later this year, making this an opportunity for veterinary professionals to engage and ask questions about what the proposed changes are likely to mean in practice.
British Veterinary Association President Rob Williams (pictured) said: “Many of the issues raised by the Competition and Markets Authority investigation, including the need for practice regulation, would be addressed through reform of the Veterinary Surgeons Act.
"And after years of BVA campaigning we’re finally taking a step forward as Defra prepares to consult on draft legislation.
"It’s therefore vital for the professions to grasp this opportunity and get behind reform.
"Our session at BVA Congress is a chance to ask questions, understand the potential changes and help shape future veterinary legislation.”
https://london.vetshow.com
"Great Workplaces: Raising the Bar (Elevating Skills, Culture, and Leadership)" is a series of four in-depth conversations that will tackle themes that have an impact on recruitment and retention, uncovered through the Great Workplaces by BVA accreditation scheme.
All members of the profession are welcome to join the 50-minute webinar, which will be hosted by Rob Williams, BVA President, and Dr. Kirsten Ronngren, ManyPets Consulting Veterinarian & Vet Engagement Lead.
Rob said: “Effective mentorship is the backbone of any thriving veterinary workplace.
"Whether you’re guiding others or building your own skills, strong mentoring relationships can make all the difference.
"We hope colleagues find the webinars engaging and informative. In our first session, we’ll explore the power of mentoring and work through common gaps revealed by the Great Workplaces by BVA accreditation scheme.”
https://mybva.bva.co.uk/ems-event-calendar/mentoring-matters.html
A 2001 graduate of University College Dublin School of Veterinary Medicine with an RCVS Certificate in Small Animal Surgery, Rob has worked for many years in general and referral practice and as clinical director of a large hospital in York.
He is also a qualified HR professional and holds an MBA from York Business School.
Since 2016, Rob has worked with VetPartners in management roles, with a focus on graduate programmes management, colleague engagement and career development.
In a career spanning almost 25 years, Dr Williams has also been actively involved with veterinary and academic organisations in various voluntary roles, including as a member of BVA’s Member Benefits Committee for five years; board member for the Society of Practicing Veterinary Surgeons; member of the RCVS VetGDP sub-committee; and member of the University of York Animal Welfare and Ethical Review Body.
He is currently a member of the advisory board at York Business School.
The BVA Council Impact Award (Bleby Cup) is presented annually to the BVA Council member who has made an outstanding contribution at Council.
This year, the award went to Veselina Trufcheva.
Having qualified as a vet in 2006 from Trakia University in Bulgaria and with experience in both EU and UK practices, Veselina has been working as a small animal vet in the UK for 13 years, most recently as a senior vet in a West London small animal practice.
She was first elected for BVA Council as the representative for London in February 2023 and has since contributed actively to debates, and hosted many visits for BVA’s team, to give them an invaluable insight into veterinary life.
Veselina said: “I am honoured and at the same time deeply moved to receive the John Bleby Cup.
"I am grateful to be part of an organisation that shapes the future for the veterinary profession and honoured to represent the diverse voices of our London region.
"Working with like minded and passionate individuals, channelling all BVA tools to support others and representing members at council meetings to shape new policy, has been an empowering experience, both personally and professionally.”
Natalie Bubenheim has been awarded the BVA Research Travel Scholarship (Harry Steele-Bodger Memorial Scholarship Fund), to assist with her contribution to the project ‘Analysis of Performance and Health Indicators in a Commercial Goat and Sheep Herd/Flock in Malawi’.
Natalie has a strong interest in wildlife and livestock health in low-income regions.
During her first degree, she spent six months studying in South Africa, an experience that inspired her pursuit of veterinary medicine and a commitment to improving animal health in Southern Africa.
She is also a committee member of the Edinburgh Farm Animal Veterinary Society, and a member of the Dick Vet Wildlife and Zoological Society.
Natalie said: “I’m incredibly grateful for the funding which has made this project possible.
"Without this support, I would not have been able to travel to Malawi to carry out the research on-site.
"The opportunity to collaborate directly with local students and staff, visit the farms, and understand the real-world conditions is essential to the success and impact of the project.
"This funding is not only enabling valuable research into herd health and productivity but also helping strengthen veterinary education and food security in the Lilongwe community.”
The advice includes buying healthier breeds, not overfeeding, and reducing the amount of toys and accessories people buy for their pet.
BVA members can download other resources to help start conversations with clients, including a poster, which can be displayed in practice, and social media graphics.
British Veterinary Association Senior Vice President Dr Anna Judson said: “We know many vets are concerned about the role the veterinary profession has in protecting the planet, with our Voice of the Veterinary Profession statistics showing 68% of vets feel that vets are either very responsible or quite responsible for prioritising and leading on environmental issues.
"It’s also clear that many pet owners are becoming more interested in being more sustainable and the impact of their pets on the world.
"This new resource aims to support vets to have those conversations with clients and inspire them to become more sustainable pet owners, right from the moment of choosing what pet to welcome into their family.”
https://www.bva.co.uk/resources-support/client-guides/pet-sustainability
The BVA is calling on the UK Government to urgently develop a coherent, risk-based national strategy to close the gaps in border biosecurity and protect the UK from devastating diseases like African swine fever and foot-and-mouth disease.
The Environment, Food and Rural Affairs (EFRA) Committee report makes for sobering reading.
It reveals a lack of adequate border control enforcement when it comes to personal imports of meat and other products of animal origin, weak intelligence networks, poor Government interdepartmental working and an absence of a national strategy to manage the significant animal disease and public health risks posed by potentially contaminated products.
The report raises particular concerns about funding cuts for Official Vets at Dover, alongside ministerial comments that appear to dismiss the role of vets in protecting biosecurity.
British Veterinary Association Junior Vice President Rob Williams said: “This report is deeply concerning, exposing serious gaps in border enforcement and warning that large amounts of illegal and potentially contaminated meat continue to enter the UK and make their way on to our plates.
"We cannot know where this meat has come from or if it meets the UK’s high animal welfare and biosecurity standards, and without appropriate checks, we can’t stop illegal meat imports at the border.
"This could have catastrophic and costly impacts on the UK’s food security, public health, and animal health and welfare through the import of exotic animal diseases such as foot-and-mouth disease.
"The findings from this report, coupled with the recent National Audit Office report on animal disease resilience, should act as a wake-up call to Government to urgently deliver a coherent and properly resourced national strategy to tackle illegal meat imports and safeguard the UK’s biosecurity.
“Government vets play a critical role in protecting the nation’s biosecurity but can only do their jobs effectively if they are supported by effective systems.
"Currently, veterinary capacity required to perform checks remains a concern.
"As part of a national action plan, we would like to see better support for vets through a data-driven and risk-based system that is fit for purpose.
"This should also include adequate resources for Official Vets and the agencies tasked with keeping borders secure, which is why we want to see the proposed 70% cuts to Dover Port's budget for spot checks on animal products reversed.”
committees.parliament.uk/writtenevidence/135824/html/
Photo: www.depositphotos.com
Giles is the professor of molecular neuroendocrinology at the Medical Research Council Metabolic Diseases Unit and scientific director of the Genomics/Transcriptomics Core at the University of Cambridge.
He is a well-known broadcaster thanks to his appearances on programmes such as BBC’s ‘Horizon’ and ‘Trust me, I’m a Doctor’ and author of two books: Gene Eating: The Story Of Human Appetite and Why Calories Don't Count.
He also hosts the podcast Dr Giles Yeo Chews The Fat.
Giles and his colleagues at the University of Cambridge recently identified a genetic mutation in Labrador retrievers that significantly increases their propensity for obesity and food motivation.
This mutation, a 14-base pair deletion in the POMC gene, disrupts the production of beta-MSH and beta-endorphin, hormones involved in regulating appetite and energy balance.
The study found this mutation is present in about 25% of Labradors and 66% of flat-coated retrievers, and is also more common in assistance dogs than pet Labradors.
Giles' lecture: "The genetics of obesity: Can an old dog teach us new tricks?" will lay out the evidence for a genetic basis to body weight and explore the role of the leptin-melanocortin pathway in both human and dog obesity, and its conservation through evolution.
Giles said: “It is clear that the cause of obesity is a result of eating more than you burn.
"It is physics.
"What is more complex to answer is why some people eat more than others?
"Differences in our genetic make-up mean some of us are slightly more hungry all the time and so eat more than others.
"I will highlight the fat-sensing 'leptin-melanocortin' pathway, as a key appetite control circuit.
"Not only is the pathway conserved in all mammals and many higher vertebrates, but genetic disruption of the pathway as an evolutionary strategy to influence feeding behaviour has also been conserved. In contrast to the prevailing view, obesity is not a choice.
"People who are obese are not bad or lazy; rather, they are fighting their biology.”
British Veterinary Association President Elizabeth Mullineaux said: “I’m sure our BVA Congress delegates will appreciate both Dr Yeo’s scientific knowledge and his dynamic delivery style and I’m personally looking forward to learning more about this exciting topic.”
The library currently has 28 on-demand recordings, covering a range of sessions on three main themes: people, planet and animals.
They include: ‘Managing emotions in stressful situation’ and ‘Shaping practice culture as a team’, and BVA Congress recordings, such as "Is neutering dogs doing more harm than good?".
BVA President Elizabeth Mullineaux said: “All veterinary professionals will understand the crucial role that CPD plays in maintaining and enhancing our knowledge and skills.
"Whether you're catching up on missed sessions or looking to revisit key topics, the new BVA CPD library can help members stay up to date throughout your career.”
https://mybva.bva.co.uk/cpd-library.html
Apparently the commonly reported use of AI technology was for radiography diagnostics and reporting (44%), followed by laboratory diagnostics and reporting (27%), communications with clients (11%) or to assist with administrative work (7%).
Vets were asked about the benefits and risks of using AI technology in their work.
The most common reported benefit was data interpretation (55%), followed by diagnostic testing (49%), saving time more generally (40%) and for routine admin tasks or note taking (38%).
The most commonly reported risks of AI were the possibility that results are interpreted without context (83%) or that AI is used incorrectly, without follow up checks (82%).
The other reported risks were an overreliance on AI undermining human skills (68%) and a lack of data protection (25%).
BVA Junior Vice President Rob Williams said: “It’s fascinating to see how many vet teams are already using AI technology in their daily work.
"The massive boom in the use of these tools represents an exciting opportunity for the profession, particularly around diagnostics and interpreting large data sets.
"But as well as benefits there are clear challenges and risks, so this timely session is a great opportunity to address some of the ethical questions around the use of technology when it comes to treating animals and ensuring their welfare.
"It’s set to be an interesting debate, with the chance for delegates to pose questions to our incredibly knowledgeable panel, and I hope many of you will join us to add your voice to the discussion.”
On the AI discussion panel at BVA Live will be: Nick Jackson, Director, Veterinary Surgeon, Council Member - NGJ Locum Ltd, Ben O'Halloran, Policy Officer - BVA and Nicolò Frisiani, Co-founder and CEO - Lupa Pets.
The award, which is sponsored by Zoetis, celebrates vets in the first eight years of their career who have shown outstanding care, dedication or success.
Nominees may have delivered exceptional care to a patient, made a positive contribution to their community or the wider veterinary profession, or shown their dedication to a cause.
Early career vets who are keen to demonstrate their ambition and dedication to the profession can also self-nominate for the award.
British Veterinary Association President Elizabeth Mullineaux said: “We know how hard all vets work to care for the UK’s animals and to protect both human and animal health and welfare.
"Our young and early career vets deserve to have their incredible work recognised and this award is an opportunity to highlight their compassion, skills and positive contribution to the profession.”
The winner will be announced on Thursday 16th October 2025 at the BVA Awards in London, where they will be awarded a prize package which includes £1,000, a year of free BVA membership and mentoring/engagement opportunity with Zoetis.
The deadline for entries is 9am on Monday 4th August 2025.
www.bva.co.uk/YVOTY
Photo: Last year's winner, David Charles.
Great Workplaces by BVA is an accreditation scheme designed to recognise and reward positive workplace culture in both clinical and non-clinical veterinary workplaces.
The first webinar: 'How to have more good days at work' will be hosted by BVA Junior Vice President, Rob Williams (pictured), and VDS Training’s Carolyne Crowe.
The speakers will discuss strategies to support physical and psychological wellbeing at work and explore how to create a safe and inclusive team environment that supports everyone's needs.
Rob said: “This webinar series is designed to help your team identify practical steps to improve your veterinary workplace and create a working environment that allows the whole team to thrive.
"We’ll be diving into the first session with lots of practical tips and strategies and I hope to see many of you there.”
https://www.bva.co.uk/great-workplaces
https://mybva.bva.co.uk/ems-event-calendar/building-great-workplaces-how-to-have-more-good-days-at-work.html
David, who graduated at Bristol in 2019, worked in mixed practice before joining Scarsdale Vets’ farm animal team early in 2020, where he developed a passion for small ruminant work and completed his CertAVP (Sheep).
He went on to relaunch the ‘flock health club’ and secured funding for new advanced breeding services to support sheep farms across the Midlands.
After sustaining significant injuries in a serious car accident, he was forced to step down from clinical work but went on to set up his veterinary consultancy, offering CPD training for vets and students working with The Webinar Vet and Vet Times.
This year, he joined NoBACZ Healthcare as their International Business Development Manager, where he works to bring their products into the livestock health markets globally.
He continues to offer sheep advisory services to farmers and teach students, and recently supported APHA as an OV during the current BTV-3 outbreak.
On being named the winner, David said: “I was stunned to even be nominated for this prestigious award, let alone win it!
"I am absolutely delighted and humbled at the same time.
"My career has been a real journey of ups and downs so far, but I’ve overcome the challenges in my way and have had the chance to undertake and create several different opportunities since having to step away from full-time clinical work.
"I hope to do this award justice and to inspire other young vets who may also be going through difficult times to rise to the challenge and embrace the varied opportunities our profession offers.
"Congratulations to my fellow finalists too.”
Other award winners included Axe Valley Large Animal Vets, Old Golf House Vets and The University of Central Lancashire - School of Veterinary Medicine, which all took a BVA Wellbeing Award for having embraced the Association's Good Veterinary Workplaces initiative and created inclusive workplaces with positive cultures where staff feel valued.
Paula Boyden, Veterinary Director at Dogs Trust, won the BVA Outstanding Service Award (Chiron Award) for services to the profession.
Eddie Clutton, Clinical Director of the Wellcome Trust Critical Care Laboratory for Large Animals (Roslin Institute), won the BVA Advancement of Veterinary Science Award (Dalrymple-Champneys Cup and Medal) for his distinctive contributions to the field of veterinary anaesthesia.
The report comes on the back of a survey by the association which found that 93% of vets say sustainability is important to them.
The BVA says the report aims to break down the challenge that both teams and individuals face in working towards net zero emissions.
It explains the impact of climate change, what the veterinary profession’s role is in tackling it and why the BVA thinks it is so important that the profession plays its part.
The report also includes resources and showcases the ways real veterinary workplaces are taking action to reduce their impact on the environment.
British Veterinary Association Senior Vice President Anna Judson said: “Many veterinary professionals have long been concerned about the impact the sector is having on the environment, and many are already taking action to mitigate this.
"However, there is still more work to do.
"Our vision is that by 2050 the profession will have adapted to support the UK’s net zero targets; is trusted on mitigating its own carbon footprint; and is a leading advocate for environmental sustainability.
"This new report is providing vet teams with the tools and the inspiration to do their bit, because small changes add-up to make a big difference.”
There'll be a session on the subject at the London Vet Show this year, chaired by Anna Judson, with panelists Ed Bailey, Clinical Director and Sustainability Lead at George Farm Vets, Laura Binnie, Sustainability Lead at Paragon Veterinary Group and James Bevan, Planetary Health Senior Teaching Fellow Public Health Registrar, University of Southampton.
"Practice what you preach: Reaching net zero is a team effort" will be held at 10.45am - 11.45am on 14 November in the BVA Congress Theatre.
www.bva.co.uk/net-zero-report
The association says that its research has found that 94% of companion animal vets say they have clients who feed a raw diet, 42% who feed meat-free diets and 29% who feed insect-protein in place of meat.
However, 6 in 10 vets are unsure how many of the cats and dogs they see are fed meat-free diets.
In a new policy position, the BVA is now urging vets to talk to all cat and dog owners about what they feed their pet, and record nutritional histories and any resulting issues on their practice systems.
BVA President Anna Judson said: “We know that owners of cats and dogs are increasingly drawn to pet diets that reflect their own personal values and lifestyle choices, and this is leading to a surge in alternative approaches to pet food.
"We support owners making informed choices about what to feed their pets, but they must be aware that these choices play a pivotal role in the health of the animal and can also have a wider impact on human health and environmental sustainability.
“One of the key issues in these conversations is the lack of long-term, evidence-based research.
"If vet teams are to maintain our position as the ‘trusted voice’ in these conversations, it’s vital that we ask the right questions and also record as much data as possible so that we can understand the long-term impact of some of these newer diets.”
The BVA says its new policy position is not trying to dictate the ‘best’ diet for individual pets but to support pet owners in meeting their pets’ nutritional needs as well as meeting their own lifestyle choices.
The BVA is also recommending changes to veterinary education to include a new emphasis on the importance of nutrition in day one competencies for vets and nurses, and improved awareness of the need for supportive conversations with animal owners.
To support the profession, the BVA says it will create a new public facing resource and lobby for better labelling of pet food and better labelling and traceability of the animal by-products that represent one of the major sources of protein in many cat and dog foods.
Anna added: “The issues around pet food are complex and with so much information available to pet owners from breeders, friends, online forums and other sources, we want to support all members of the vet team to feel fully confident in guiding their clients through dietary decisions.
"We hope that these recommendations and our upcoming resources will improve the information available to both clients and vets, supporting owners to make healthy, informed choices for their pets.”
https://www.bva.co.uk/take-action/our-policies/diet-choices-for-cats-and-dogs
The BVA says that securing 'Great Workplaces' will be a collaborative assessment process.
Each workplace will have a dedicated, experienced accreditor from a veterinary background, who will work with leadership teams and employees to gather a full picture of their workplace.
Workplaces will be assessed in four main areas: health and wellbeing, leadership and management, culture, and learning and development.
Successful workplaces will achieve either gold or silver accreditation.
Those that don’t meet the criteria yet will be recognised as ‘working towards’ accreditation and will be supported to make the changes needed to achieve success next time around.
Successful workplaces will hold their accreditation for three years and at the end of that period they will be required to undergo reassessment to retain their accredited status.
BVA President Anna Judson said: “As well as attracting more people to join our veterinary profession, ensuring we retain the incredible talent we already have is critical to building a resilient and sustainable veterinary workforce.
"Positive workplace culture is central to achieving this and Great Workplaces by BVA is an innovative new approach that puts the well-being of vet teams front and centre.
"The knock-on impact will be good for vets and vet practices, good for clients and ultimately, good for animal welfare.
Photo: BVA
“Workplaces accredited under this new scheme, will be seen as employers of choice, attracting top talent who seek fulfilling careers and a healthy work-life balance.
"For existing team members, working in a recognised Great Workplace could enhance job satisfaction.”
A number of workplaces have already undertaken Great Workplaces accreditation during a series of pilots in 2023.
Two, Westport Veterinary Clinic in Linlithgow and South Moors in Devon, have become the first veterinary workplaces to receive a silver accreditation.
Fiona Leathers at Westport Veterinary Clinic, said: "At Westport Veterinary Clinic, our collaboration with the British Veterinary Association and its Great Workplaces accreditation scheme has been transformative.
"It has given us invaluable insights into how this initiative positively impacts workplace culture and employee well-being.
“The simplicity of the accreditation process and the approachable nature of BVA’s accreditors facilitated seamless integration of the scheme’s principles into our daily routines.
"The tangible impact of the Great Workplaces accreditation has been profound.
"It's fostered a more inclusive, supportive, and cohesive environment, elevating employee satisfaction and bolstering team morale significantly.
"This experience extends beyond personal growth; it solidifies our belief in cultivating healthy work cultures.”
www.bva.co.uk/great-workplaces
Programme highlights for BVA Live this year include:
British Veterinary Association President Anna Judson said: “This has been an incredibly challenging year for the profession, with the review by the Competitions and Marketing Authority (CMA) prompting increased scrutiny of the value of veterinary care.
"We know that all veterinary professionals strive to provide the best possible care for the animals they see and we hope our focus on contextualised care at BVA Live provides a timely opportunity to explore this concept in more depth and consider how it can be applied in practice to support both decision-making and communication with clients.”
https://bvalive.vetshow.com
The response offers further evidence concerning the CMA’s potential concerns, and says that voluntary measures relating to transparency of fees and ownership could be introduced before the conclusion of a market investigation.
The BVA has formed a working group to develop guidance on transparency, client choice and the value of veterinary care to support companion animal practices.
British Veterinary Association President Anna Judson, said: “We’re keen to see healthy competition and consumer choice and we recognise that some of the areas identified by the CMA would benefit from further scrutiny.
"We are already taking steps to support vet practices by developing guidance for the profession in relation to transparency of fees, transparency of ownership, prescribing and dispensing of veterinary medicines, and contextualised care.
“However, we are extremely disappointed to see the suggestion in the CMA’s report, as well as in subsequent media reporting, that veterinary professionals might prey on owners’ desire to do the best for their pets by using these circumstances as a “strategy” to promote more sophisticated or expensive treatment.
"Vets enter this high-pressure profession out of genuine care for animals and will always prioritise their health and welfare."
“We also have significant concerns about the suggestion that practices might be mandated to provide information to clients about quality or outcome-related measures.
"We do not see primary concerns about the quality of veterinary treatment and we believe such a requirement would not meaningfully support consumer choice.
"Instead, it would be extremely challenging to deliver and could significantly exacerbate many of the complex issues faced by our members, who are already under significant pressure.
There will be a panel discussion about the CMA investigation at BVA Live this year.
COMMENT
There are lots of good points made in this latest response to the CMA, if no more than a nod to the real issue here: which is the often eye-watering cost of modern veterinary care.
But it is hugely disappointing to see the BVA (and others) berating the CMA and the media for suggesting that vets might prey on owners' desire to do the best for their pet, rather than asking WHY people think that, and how can the profession regain trust.
That, surely, is the starting point here: for the profession to stop feeling sorry for itself, and instead think how it can change to meet the needs of its customers and dispel their perception of being taken for a ride.
The CMA investigation is a bit of a red herring: the price of veterinary care is not going to be significantly changed by displaying the prices for a few standard procedures on practice websites, with greater transparency over practice ownership or with slightly cheaper prescriptions, all of which is just tinkering.
The biggest influence on the size of the client's bill is not marketplace competition, it's the vet's recommendation.
Paul Manktelow, Chief Vet at the Blue Cross has already hit the nail square on the head when he called on the profession to practise pragmatic medicine.
The BVA now alludes to this with talk in its response of 'contextualised care' - a concept which allows practitioners to offer pragmatic medicine (aka what people can afford, rather than 'gold standard'), without the judgement that it is inherently associated with.
The benefits of 'contextualised care' are well explained by Ruth Serlin at VDS Training here.
That's great, but will it be enough?
Perhaps not, because whilst someone might be happy to walk out of the car showroom with a Dacia Sandero knowing they cannot afford a Bentley, they may be less happy to accept the Dacia level of care for their beloved pet, when they watched 'Supervet' only the night before.
If that's true, then pragmatic medicine will have to be combined with all sorts of other measures, such as reviewing and reducing the cost of regulation, questioning the value of diagnostics and changing to a less 'referall' (sic) culture.
In the last four years, there has been an increase in the number of identified B. canis cases in the UK, which had previously been sporadic and isolated.
Data released by the Government shows that cases have risen from three reported before 2020 to 240 in the last three years.
Most dogs were either imported, had returned from holiday overseas, or been bred with an imported dog.
In 2022, the first UK case of dog-to-human transmission was reported, highlighting the risks to those handling and treating infected dogs and raising levels of concern within veterinary teams, although the BVA says the risk is relatively low.
The BVA, SPVS and BVNA joint policy calls on the Government to :
British Veterinary Association President Anna Judson said: “Vets are seriously concerned about the lack of adequate checks for potentially zoonotic diseases entering the country via imported dogs.
"Brucella canis is not currently considered to be widespread in the UK, so a proactive approach with an emphasis on reducing the risk of this and other worrying exotic diseases being brought into the UK is crucial.
“This is important both for the health of the UK’s dogs and the humans who care for them."
https://www.bva.co.uk/take-action/our-policies/brucella-canis
Henry won the title in recognition of his work tackling bird flu, as the outbreak of this devastating disease spread across the country this summer.
A total of 140 nominations were received for this year’s Zoetis-sponsored award, which celebrates vets who have made a significant impact in the first stages of their professional career.
The judging panel comprised BVA President Anna Judson, Royal College of Veterinary Surgeons (RCVS) President Sue Paterson, National Veterinary Lead Ruminant and Equine at Zoetis UK Ally Ward, and last year’s award winner vet Hannah Hunt.
In addition to his work tackling bird flu, the judges also acknowledged Henry’s role in encouraging other young vets to join the poultry industry.
After graduating from the Royal Veterinary College (RVC) in 2018, he began working at Crowshall Veterinary Services, Norfolk, providing dedicated consultancy and Official Veterinarian (OV) provision to the poultry/gamebird industry across Great Britain and internationally.
This has seen him working through the recent bird flu outbreaks, holding multiple OV panels, and preparing for export changes associated with Brexit.
Henry is also a mental health first aider and trustee of regional rural mental health charity You Are Not Alone (YANA), deputy rotation lead for the new RVC poultry rotation, which takes its first students in 2024, and is also co-lead of his practice green group through which he has steered his practice to the top Green accreditation for sustainability with Investors in the Environment.
In his role as external lecturer for the RVC, Henry provides opportunities to engage with avian population medicine for new members of the profession.
Henry said: “To be named BVA Young Vet of the Year is a huge honour and it means all the more having heard about the outstanding work, dedication and skills of the other two finalists.
I’m delighted that after a challenging few years the poultry sector has been highlighted tonight, as all those involved have worked tirelessly to overcome the largest animal health outbreak the UK has experienced in recent times - I hope that winning this award will encourage more young vets to consider joining us in the poultry sector.
"It’s extremely rewarding work.”
Henry was shortlisted alongside vet Rebecca Hampson, who co-founded animal welfare charity Veterinary Education Malawi, and equine vet Camilla Church, who set up her own practice, Perth Equine Vets.
BVA President Anna Judson said: “The standard of nominations this year was outstanding. It sounds cliché, but we really did have our work cut out when choosing the finalists.”
Photo: Young Vet of the Year Henry Lamb with finalists Rebecca Hampson, BVA President Anna Judson and Camilla Church.jpg
‘Is neutering dogs doing more harm than good?’ (BVA Congress Theatre, Thursday 16th November 2023 at 10.30am), will explore the latest research into the science of neutering and its impact on dog health and welfare, particularly on behaviour, and will also consider the role of non-surgical alternatives.
The session will be chaired by BVA President Dr Anna Judson, joined by:
The BVA says statistics from its Voice of the Veterinary Profession survey show that among clients who chose to neuter their dogs last year, only 6% picked non-surgical options.
Awareness of these options is low, with vets reporting that 9% of their clients had requested information about non-surgical options when considering neutering, such as sustained-release implants to suppress testosterone production in male dogs.
Among those who considered non-surgical options, clients cited the cost and need for repeat treatments as their main concerns (mentioned by 67% and 58% of vets, respectively), followed by individual variation in the effect and duration of non-surgical alternatives (22% of vets).
Anna said: “Canine neutering is a firmly established part of preventive pet healthcare in the UK, but it is also very much a live discussion within the veterinary profession, with a healthy ongoing debate around its merits and risks, based on evolving evidence.
"BVA’s survey shows low awareness among clients about all available neutering options for their pets, with only a tiny percentage choosing to go down the non-surgical route.
“Our BVA Congress discussion will offer vet professionals in small animal practice insight into the latest research on neutering, including potential longer-term impacts on a dog’s health and behaviour, and views on what that might mean for how vets discuss neutering options with clients.
"The panellists will also share useful tips on how to deal with clients’ questions about surgical and non-surgical options for their pets.”
https://bvajournals.onlinelibrary.wiley.com/toc/20427670/2023/193/S1
The reasons are: above average increases in veterinary salaries, advances in veterinary medicine which mean practices can now offer ever more complex but expensive treatments, veterinary practices becoming more business-focused and now charging fair prices for services that they have in the past subsidised, and the cost of providing out-of-hours care.
One reason for the increase in veterinary salaries is the fact that historically veterinary surgeons and especially nurses have been relatively badly paid, although for vets that was always mitigated by the expectation of practice ownership later in their career, something which is no longer a realistic prospect for many.
Veterinary salaries have also been driven higher by the reduction in EU vets coming to work in the UK post-Brexit, although the report shows that UK trained vets and vets from the rest of the world are starting to pick up the slack.
The BVA report says it recognises that it is 'challenging' for clients to accept that rising bills are in part because of increased salaries, but they need to increase further still, pointing to the fact that NHS consultants earn around £100K per annum after four years, whilst vets earn around half that.
The submission also points to developments in veterinary medicine and technology which allow for far better standards of care, but which come at increased cost, notably in advanced imaging, dental work and laboratory services which increasingly involves specialist input.
The BVA also highlights the fact that veterinary practices have become more business savvy, especially since the 1997 decision by the RCVS to allow people and organisations other than veterinary surgeons to own practices.
With that came an influx of business skills and a prioritisation of financial considerations.
Lastly, the report points to the ongoing burden of providing out-of-hours care.
Unlike in most European countries, British vets must provide 24 hour emergency first aid and pain relief to animals, the costs of which have increased considerably as practices which used to provide the service in house at a loss, have increasingly opted to outsource it to veterinary service providers which charge commercially realistic prices.
The submission also discusses the cost of prescriptions, noting how important it is that veterinary practices are able to charge for the time and work it takes to issue a prescription, which despite an above-inflation increase, still only costs around £18.
Finally, the BVA addressed the issue of transparency over practice ownership, saying that whilst it is not aware of any data concerning whether pet owners select a practice based on its ownership, it nevertheless "supports the principle of improved transparency of ownership to help increase customer awareness and enable consumers to make an informed choice".
British Veterinary Association President Anna Judson said: “In our submission to the CMA, we have explained the complex challenges facing the profession, alongside highlighting the value of veterinary care.
"The CMA’s review will provide valuable insights, but it is essential that any recommendations are informed with full knowledge and understanding of today’s veterinary landscape and the pressures the profession is operating under, including workforce shortages.”
In all, the submission seems a detailed and fair representation of the reasons for increasing veterinary costs, although there is no mention of the impact of the increasing regulatory burden (such as the cascade), other than, ironically, the need for more regulation at a practice level, as well as of individuals.
It will be very interesting to see what the Competition and Market Authority concludes.
After all, there is no reason whatsoever why veterinary practices shouldn't charge a price which reflects the costs of providing the service, or that veterinary professionals should not be paid reasonably for their knowledge, skills and experience.
The problem is that as the industry has started to charge a commercially viable rate for an increasingly higher standard of more advanced care, so the true cost of providing that care has become clear.
Maybe the industry is in danger of trying to sell a Rolls Royce service to marketplace of people who either can't afford or don't want to spend more than the cost of a Ford Focus.
If that is true, the only logical conclusion is that either society will have to accept that pet ownership is a luxury for a smaller group of people who can afford it, or the industry will have to adapt its offering, in other words offer a lower level of cheaper care in order that more people can experience the joys of pet ownership.
The latter of those will be ideologically challenging for a profession bound by its oath that "my constant endeavour will be to ensure the health and welfare of animals committed to my care", not to mention pet owners who often want the best that the profession can offer, despite not always having the wherewithal to pay for it.
https://www.bva.co.uk/media/5459/submission-to-cma-oct-2023.pdf