The British Veterinary Association has published some resources to help veterinary practices prepare for the Competition and Markets Authority measures due to take effect in September 2026.

The new materials include a downloadable guide to each CMA remedy and short videos on providing information about ownership, prices, services and treatments, on prescribing veterinary medicines, managing complaints and offering cremation services.

Whilst the CMA's detailed Orders have not yet been released, with more information expected over the summer, the BVA said its information will continue to be updated.

BVA President Dr Rob Williams MRCVS said: "Given the CMA's starting point, following significant pushback from BVA, the final remedies now better balance the needs of the pet-owning public, with practical delivery of vet services."

He added: "However, we understand that the next steps may still feel a bit daunting.

"The first thing to say is that most of you will already be undertaking many, if not most of the measures required by the CMA in your day-to-day work and this next step will be about formalising these processes.

"We're here to support the profession as it gets ready for change later in the year with practical resources to help you comply."

Further discussion of the changes is also planned at BVA Live at the NEC Birmingham on 11 and 12 June, including sessions on complaints handling after the CMA outcome and what the remedies mean in practice.

https://www.bva.co.uk/resources-support/misc-resources/competition-and-markets-authority-measures-for-vet-businesses-get-ready-get-compliant