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VetSurgeon.org publishes a curated feed of veterinary news for practising veterinary surgeons, with a primary focus on the UK profession.
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Before becoming a dragon, Jenny worked in banking for 30 years and will be sharing her experiences as an entrepreneur and business leader. She became CEO of cash machine company Hanco, bought out the business, turned it around and sold it for £50 million.
Jenny is supportive of the move to host BSAVA Congress online. She said: “Veterinary communities, like other professions, have seen the value that online technologies can offer, both for networking and socials, as well as essential CPD. We should all embrace these changes and look at the value that they can bring.”
The Congress programme is currently being finalised and the organisers say the emphasis is on ensuring the experience is an interactive as possible for each delegate. It will deliver more than 100 hours of CPD, delivered by globally recognised speakers.
BSAVA Congress 2021 Programme Committee Chair Andy Green said: ‘Whether a virtual or a live event our entire programme is proudly created by the profession, for the profession and we are committed to providing unrivalled education, with topical, clinically relevant and evidence-based content.”
There'll be a virtual commercial exhibition, where delegates will be able to chat with exhibitors from the comfort of their home or consult room. There will also be the ability to network with others in the profession, in face-to-face chat rooms. Professor Ian Ramsey, President of the BSAVA said: “BSAVA Congress 2021 is going to be one of the most innovative in the history of our events.
"While the pandemic circumstances we continue to find ourselves in are far from ideal, we must continue to evolve and progress as a profession. BSAVA Congress is a unique highlight in our calendar for next year and it is shaping up to be a truly memorable event."
For further information and to register your interest click here: https://www.bsavaevents.com/bsavacongress2021/en/page/home
Dunfermline-based Vets Now Ltd has been announced as the winner of the Scotland regional final of the £35 Million Bank of Scotland Corporate Entrepreneur Challenge. The company, based on Pitreavie Drive, is the UK's leading provider of out of hours emergency care for animals and has secured an incredible funding package of up to £5 million, free of interest and charges for three years, to turn their expansion plans into reality.Richard Dixon, Managing Director of Vets Now Ltd, said, "I am absolutely thrilled that we have won the Scottish regional final of the Entrepreneur Challenge. A lot of time and effort went into our presentation and we knew that the competition was going to be tough. I'm very proud of our team, without who Vets Now would not be what it is today."Winning the Challenge is going to have a fundamental impact on Vets Now, taking our business to a completely new level. The funding will allow us to make substantial growth and move the business into Europe. It will also increase the range of services we can provide to customers and increase the overall profile of our organisation."Richard will now go through to the national final in December, where he will compete against the winners from six other regions across the UK for the chance to be named ‘Entrepreneur of the Year' and the opportunity to benefit from four days mentoring from one of Britain's most successful and high profile entrepreneurs.Vets Now was chosen as the winner after Richard Dixon presented his business case and plans for the future to a panel of judges, including Willie Haughey from City Refrigeration and John Anderson from The Entrepreneurial Exchange. Willie, John and the rest of the judging panel then questioned Richard in their search for an entrepreneur who displayed flair, vision and creativity, coupled with solid business acumen and impressive plans for the future. The judging was followed by a dinner and award ceremony at Stirling Castle, at which the winner was announced.For more information visit http://www.theboschallenge.co.uk/
Following Intervet Schering-Plough's launch of Plerion, a chewable, flavoured wormer for dogs, the company has launched a consumer viral marketing campaign in which they invite pet owners to 'Primp Your Pooch' at the website www.plerion.co.uk.
In the press release, the company says: 'educating clients on worming has never been more fun'. Whilst you might not think that an especially big achievement, it is certainly a polished looking website, and there's a novel competition on the site: owners are invited to upload a photograph of their dog, 'primp' it with a variety of hairstyles and fashion accessories, and then get others to vote for them to win £1000 of luxury spa vouchers.
The launch of Primp Your Pooch follows the award-winning Plerion Showtime web campaign which featured a variety of singing and dancing dogs and achieved an average 1,500 hits a month on the Plerion micro site. Sarah-Jane Minter, marketing Manager at Intervet/Schering-Plough said: "We are always trying to create new and interesting ways to engage with pet owners and have found the web to be a useful platform to drive consumer awareness, as owners enjoy the interactive element that this format offers. The site takes an uninteresting topic and gives it interest to owners. The viral aspect is achieved through social media as consumers are able to share the website with friends via Facebook or email."
As well as an extensive online advertising campaign the Primp Your Pooch campaign will be supported by in practice information. Speak to your local Intervet/Schering-Plough Veterinary Business Manager or phone the company's Veterinary Support Group on 01908 685685 for further information.
William McEwan BSc MRes PhD, now working at the MRC-Laboratory of Molecular Biology in Cambridge, has been awarded the ABCD and Merial Young Scientist of the Year Award 2010 for his work on the replication and cross-species transmission of feline immunodeficiency virus infection in domestic cats and lions, and the restriction factors in these species in particular.
Dr McEwan said: "Understanding the means by which host species are able to prevent viral replication gives us insight to the mechanisms of infection and may allow us to engineer therapy based on similar mechanisms or by enhancing immune responses."
The award was presented by Professor Marian C. Horzinek, Chair of the European Advisory Board on Cat Diseases (ABCD) and of the award jury. He said: "William McEwan presented a very original, high quality paper. His research has indicated the ability of hosts to potently restrict retroviral replication - given sufficient evolutionary time. It has also highlighted felids as a taxon that is potentially highly prone to cross-species transmission of immunodeficiency viruses".
The ABCD and Merial Young Scientist Award, created in 2008 and worth 1000 €, is funded by Merial and is presented to a young scientist in veterinary or biomedical science, who has made an original contribution in the field of feline infectious diseases and/or immunology. Applicants should have published their findings in a journal listed in PubMed or Web of Science or have had them accepted by another recognised assessing body.
Candidates should be based in Europe, have completed a veterinary or biomedical curriculum, and be under 35 years of age at the time of application. Applications for the 2011 award are now being invited (deadline 15 January 2011). For more information, visit: www.abcd-vets.org
The new guidance, which can be found at www.rcvs.org.uk/coronavirus, will gradually replace the current emergency guidance and aims to help veterinary practices begin a phased return to near-normal operations:
Alongside the College’s guidance, the BVA is also publishing guidance for practices on working safely as lockdown restrictions are eased. [www.bva.co.uk/coronavirus/]
RCVS President Mandisa Greene said: “None of us could have predicted quite what an extraordinary and extraordinarily challenging 12 months this has been for everyone.
"On behalf of the whole of RCVS Council, I would like to thank sincerely once again all our veterinary and veterinary nursing colleagues, and all those in practice teams around the UK, for their awe-inspiring commitment, adaptability, resilience and sheer hard work in continuing to provide essential veterinary services and look after the health and welfare of the nation’s animals, in what have been the most difficult of times.
“Whilst I sincerely hope that we are at last beginning to see light at the end of the tunnel, if there is one thing we have learnt, it is that things can deteriorate rapidly if we don’t all continue to play our part and follow all relevant guidelines.
“I therefore urge my colleagues to continue to use their professional judgement and think very carefully about their gradual return to more normal working patterns over the coming weeks and months, according to their individual circumstances and the best interests of their teams, clients, and the animals they care for.”
RCVS Council has also agreed that the policy and guidance changes made in response to the pandemic over the past 12 months will now be reviewed, and decisions made as to whether to retain, amend or reverse them.
The British Small Animal Veterinary Association is inviting its members to submit their views on DEFRA's recently revised and published draft Rabies Control Strategy.
The BSAVA says that while the general control options for dealing with a suspected or confirmed case of classical rabies are determined by law there are a number of issues raised in this document on which its members may wish to comment.
Details are in the Consultations area under the Advice link here at bsava.com.
Please return responses to s.everitt@bsava.com by Friday 9th December 2011 to allow time to collate the comments and produce a response.
Ian, who helped devise the PROTECT ME acronym which is now used worldwide to champion the cause of responsible antimicrobial use, said: "Antimicrobial resistance is one of the greatest threats of our time and it affects all sectors of the veterinary profession.
"While there will always remain a need for the use of antimicrobials for the treatment of bacterial infections, it is the duty of every one of us to continue our good work to protect their usage to ensure they remain effective for the future."
PROTECT ME stands for Prescribe only when necessary, Reduce prophylaxis, Offer other options, Treat effectively, Employ narrow spectrum, Cure appropriately, Tailor your practice policy. Monitor, Educate others.
Ian added: "I discussed the issue of restricted prescribing with my Doctor when he was treating my injury back in 2011
"Discussion on the Small Animal Medicine Society (SAMSOC) forum followed and then we developed a working group.
"I came up the name PROTECT when I was in the shower one day experimenting with acronyms on the shower cubicle wall!
"Collaboration with BSAVA enabled the scheme to launch in 2012 and then BEVA adapted the scheme and added the ME.”
PROTECT ME is now used for BSAVA and BEVA’s antimicrobial resources and campaigns and has also been taken up in New Zealand and been translated into French.
Rachael McGregor, Clinical Director at Calder Vets in Yorkshire asked Ian for help in developing antimicrobial stewardship guidelines for the practice last year. She said: “Ian helped us to set up prescribing guidelines using a traffic light system, supported a programme of CPD and supplied prescribing posters. This has made a significant difference to prescribing behaviour across the practice and over the past two months we haven’t prescribed a single critically important antibiotic.”
Davies has produced a range of resources for vets and for pet owners including an explanatory poster and a webinar series. For further information visit: https://vetspecialists.co.uk/insights/webinars/antimicrobial-webinars/
ECVS and RCVS Small Animal Surgery Specialist Vassilis Chantziaras (pictured) will lead the event, where attendees will be able to deepen their understanding of both common and unusual orthopaedic conditions.
The session will be split into a case review where delegates will discuss the presented cases in small groups, followed by a case presentation and group discussion led by Vassilis.
Andrew Kent, Clinical Director at Blaise, said: “We’re privileged to have such an incredible team here at Blaise and it’s important that they are able to share their expertise and knowledge for others to learn from and grow their own careers.
"We have many more learning and development opportunities and events in the pipeline and look forward to welcoming our veterinary industry colleagues to our hospital.”
www.ivcevidensiareferrals.com/events-and-cpd
Every UK-based veterinary surgeon that registers as a member of www.vetsurgeon.org by 1st November 2010 will be entered into a draw to win an Apple iPad 32GB Wi-Fi worth £500.
All existing veterinary surgeon members will also be entered into the draw automatically, so there's no need to re-register. Still, you might like to spread the word about the draw amongst colleagues.
Full terms and conditions are available by clicking here.
The Goddard Growlers are putting the final touches to their training ahead of the Vet Charity Challenge event which takes place at Pershore College in Worcestershire on 28 September.
The team comprises Stone Lion Head Vet Roger Bralow; Practice Manager for North West London, Adrian Hayter; Philippa Davis, Regional Manager for NE London and Lisa Cooper, VN and Hospital Manager for Wanstead Hospital.
Philippa Davis said: "Our training regime is going well despite the injuries we've sustained making us consider that we might be 'too old' for this malarkey. I've certainly had to stop saying 'I don't do' running as I've found that I'm enjoying it and will continue to do it after the challenge. We make a great team and while the events will be very tough, we'll have some laughs along the way.
We certainly have a will to win and our fellow teams will find us highly competitive and growling at them at every opportunity! Seriously though, we're all really looking forward to it and watching the long range weather forecast with unusual interest! We're also delighted to be helping the fantastic causes which the Vet Charity Challenge is fundraising for this year. Our colleagues across the Goddard Group are giving us great support and we have already raised more than £600. Bring it on!"
The Growlers' progress can be followed by 'liking' their facebook page, 'Goddard Growlers', which also provides links for anyone wanting to support them with sponsorship. Alternatively, donations can be made at http://uk.virginmoneygiving.com/team/goddardgrowlers
Vétoquinol, the makers of Zylkène, is offering the chance for a veterinary professional to receive a bursary towards the Centre of Applied Ethnology (COAPE) Behaviour Diploma, worth £5000.
The company says behavioural training offers a wealth of benefits to veterinary practices and staff, including safer pet handling, improved client loyalty and a more comfortable environment for animals, as well as the opportunity to help increase the clinic's income.
The COAPE Behaviour Diploma is designed to help professionals further their knowledge of behavioural issues and gives them the skills to deal with situations that may arise during the course of their work. It is broken down into 3 one-year-long courses, each costing £5000.
Jodie Foster of Haygate Vets in Telford was the recipient of last year's bursary and has since been voted the VN Times Welfare Nurse of the Year. She said: "I'd been interested in doing this course for some time, so it was amazing to hear that I'd been selected. I have found it challenging at times, but it's also been very rewarding and has really helped to improve my confidence when dealing with behavioural situations at work.
"The course tutors were fantastic and really fuelled my desire to further develop my knowledge of animal behaviour. The course definitely contributed to being awarded the prize from VN Times so I would strongly recommend that anyone with an interest in pet behaviour applies for the bursary."
To apply, complete the application form at www.zylkenepet.co.uk/COAPE by 10 August 2014, explaining why you want to further your knowledge of animal behaviour and what you hope to achieve on completing the course.
The event is held every four years and hosted alternately by BEVA and the American Association of Equine Practitioners (AAEP).
It offers the opportunity for equine vets to absorb and digest the latest knowledge, clinical practice and scientific advances in the treatment and prevention of colic, from the world’s leading international equine gastroenterology experts.
Held over 2.5 days, the symposium comprises numerous 12-minute oral presentations on a range of topics including surgical techniques, treatment, parasitology, gastric ulceration, endotoxemia, pharmacology of intestinal motility, colic complications, epidemiology, physiology of digestion, the intestinal microbiome and metabolomics.
Each session will be followed by three minutes for questions and discussion.
Poster sessions on the first two days will cover ground beyond the oral presentations and delegates will be able to review and discuss the work with presenters.
There will also be opportunities to network with other equine vets, researchers and professionals.
Clinicians and scientists have until 1 February 2024 to submit abstracts of recent work that they wish to present at this meeting.
The scientific committee will consider abstracts on all aspects of equine gastroenterology, including basic science research and reports of clinical cases or novel approaches to treatment.
The abstract submission form is here: https://form.jotform.com/230473925626359
Tickets cost £475 (with a concessionary rate of £235 for post graduate students and interns) and includes a drinks reception on both 10th & 11th, an evening buffet and Ceilidh on 11th and lunch on 11th & 12th.
Further information and booking details can be found here: https://www.beva.org.uk/Education/CPD/Event-Details/eventDateId/1740
The RCVS has announced that voting is now open for the 2016 Council elections.
Ballot papers with candidate details, biographies and manifestos have been posted to all veterinary surgeons this week.
Eight candidates are standing in the RCVS Council election this year, with the six who receive the most votes joining Council at RCVS Day on Friday 15 July 2016 for a four-year term. The candidates are:
Each candidate in both elections has produced a short video in which they answer two questions which they have selected from those submitted to the RCVS in advance by members of the professions. The videos can be viewed at: www.rcvs.org.uk/vetvote16 along with their biographies, manifesto statements and contact details.
Bradley Viner, RCVS President, said: "Last year the candidate videos had over 3,500 views and we hope to increase that this year as it is a very direct and democratic way of finding out more about each candidate and their views. I would urge each member of the profession, whether vets or veterinary nurses, to make a vote for their preferred candidates as they really can make a difference when it comes to the future direction of the College."
All votes must be cast, either online or by post, by 5pm on Friday 29 April 2016. Online votes for RCVS Council candidates can be made at www.ersvotes.com/vetvote16.
Any veterinary surgeon who has not received a ballot paper should contact Ian Holloway, RCVS Communications Manager, on 020 7202 0727 or i.holloway@rcvs.org.uk.
The four-day course, which is organised by Embryonics, will take place in Cheshire and runs from Monday 24 February to Thursday 27 February.
The course will cover the five-step Dutch method of foot trimming, which Ceva says is the most successful tried and tested method of trimming for reducing the incidence of lameness in the herd.
Course tutors include John Dawson MRCVS BVMS CertCHP Dip Cattle footcare and a Ceva representative will also present information on how the management of pain and inflammation fits into a comprehensive lameness treatment programme. The practical course is a recognised route to becoming a NACFT (National Association of Cattle Foot Trimmers) licensed foot trimmer.
Peter Keyte, ruminant business unit manager at Ceva, comments: "We would like to encourage livestock vets, farmers and professional foot trimmers to work more closely together, as a team, to help prevent lameness in cattle. We are therefore delighted to be supporting the industry by sponsoring this course, which will help raise welfare standards across the industry."
For further information on the Professional Foot Trimming course, please visit www.embryonicsltd.co.uk.
The new course is called ‘New staff training course with Post2Pet’, and, as the name suggests, it will look at how to incorporate the home delivery option into a preventative healthcare plan.
Premier Vet Alliance says the course is suitable for any member of the practice team that wants to increase their knowledge about healthcare plans.
The course is 4 modules long with an assessment leading to 1.5 hours of completed CPD. It will launch towards the end of April.
James Tudor, Head of Customer Experience at Premier Vet Alliance, said: "This is a fantastic resource and I am I so proud of the team who’ve developed this and helped practices to train staff efficiently and effectively.
"It’s opening up the future of training and we hope to gain guidance in developing our training provision by working directly with practices, to help keep the training relevant.
"We see real value in CPD accredited courses, especially where they help enable veterinary staff to increase their knowledge on maximising their clients’ compliance. They can also learn how to influence animal health, and drive other aspects of the business through health plans."
"This is just the beginning; we will continue to increase our CPD accreditations and share best practice across Europe and the United States."
For more information contact 0117 370 0300 or email pcp@premiervetalliance.co.uk .
Dickson Company has launched the Dickson Alarm Thermometer, a tool to ensure that vaccine and drug storage temperatures in both refrigerators and freezers fully comply with regulatory requirements.
Featuring tamper-resistant audible and visual alarms, the Dickson Alarm Thermometer costs US$59 for a two probe model (MM125) that can monitor both refrigerators and freezers simultaneously and US$49 for a single probe model (MM120).
Both the MM125 and MM120 models are continuous, calibrated and certified thermometers that are able to monitor temperatures in the -58 to +158°F (-50 to +70°C. For more technical details on Dickson Alarm Thermometers see (www.dicksondata.com/product/model_MM120.php).
Product inquiries can be directed to Dickson customer service at dicksoncsr@dicksondata.com, or calling 800-757-3747 or +1-630-543-3747 outside the US, FAX +630-543-0498 or by writing Dickson, 930 South Westwood Avenue, Addison, IL 60101, USA.
Identics, an animal identification company run by veterinary surgeon Egbert de Vries, has launched Labtags, a system with which you can tag animals and takes tissue samples simultaneously.
Egbert said: One of the diseases for which this tag has proven to be useful is Bovine Viral Diarrhoea (BVD). BVD Antigen testing is an important method of identifying the persistently infected (PI) animals in a herd.
"Use of labtags can be integrated in an accreditation scheme to achieve BVD Free status. It removes the need for taking blood samples and therefore simplifies the implementation of the accreditation scheme.
"BVD Antigen testing is not solely used for achieving an accreditation status. Persistently infected (PI) animals in your herd allow for the circulation of the BVD virus and have a negative impact on herd fertility and calf health. Identifying these animals is necessary for good herd management."
Two different labtags are available from IDENTICS. The first is the green button tag with a sequential number, which can be used as a complimentary tag to your double tagged animal. The second is a DEFRA approved tag with your UK herd number and individual animal number, allowing you to tag and sample your newborn calves with the correct tag without any extra work.
For more information, visit www.identics.co.uk, start a conversation with Egbert, email: info@identics.co.uk, or telephone: 01994 342100 / 07787 420646
The elections will again be held completely online this year.
Veterinary surgeons have until 5pm on Monday 31st January 2022 to put themselves forward as candidates for the elections which will take place in March and April 2022.
The full eligibility criteria can be found at: www.rcvs.org.uk/rcvscouncil22, where prospective candidates will also find further information about the role of the RCVS, RCVS Council and RCVS Council members, guidance notes, and frequently asked questions about standing as a candidate.
Eleanor Ferguson, RCVS Registrar and Returning Officer for the elections, said: “We look forward to hearing from prospective candidates and are happy to give further information about what being an RCVS Council member means and what the role entails to those who may be considering standing for office.”
Prospective candidates for RCVS Council can also contact RCVS President Dr Kate Richards for an informal conversation on what it means to be an RCVS Council member on president@rcvs.org.uk
Kate said: “I’m on Council for my second term and can reassure any prospective candidates that it is a wonderful experience, both personally and professionally.
"You will learn new things not only about the College, but also the professions, policy and government; you will have fascinating discussions and debates with colleagues on issues of great importance and consequence; and you will make those important professional 'connections that count' with colleagues across the veterinary world and beyond. It is a career highlight.”
Prospective candidates for RCVS Council are welcome to attend the next Council meeting online, on Thursday 20th January 2022.
Contact Dawn Wiggins, RCVS Council Secretary, if you would like to attend: d.wiggins@rcvs.org.uk.
Developed in conjunction with Fiona Lovatt BVSc PhD FHEA DSHP DipECSRHM FRCVS, past president of the Sheep Veterinary Society and RCVS-recognised specialist in sheep health and production, NoBACZ Navel disinfects and dries the navel in a couple of hours and seals with a colourful, natural resin that forms a long-lasting waterproof barrier to protect against bacterial ingress from the environment.
It can also be used on the area around ear tags in lambs and calves.
Nobacz Navel can be applied by dipping or spraying and contains a bitter agent to deter ewe or cow interference.
Fiona said: “Attention to detail is an essential component in the care of neonatal lambs.
"To reduce the risks of joint ill, shepherds need to do whatever they can to protect lambs from bacteria infecting either the navel or the ears at the point of tagging.
"This product has been carefully designed to both desiccate the area and to form a barrier to protect these vulnerable sites.
"I’ve seen it used successfully in a number of flocks now – both in late lambers from last year and early lambers from this.”
https://nobacz.com
BCF Technology will be offering a new imaging service at this year's BSAVA Congress.
The company is inviting delegates to have a comical caricature drawn on the first floor concourse area of the BSAVA exhibition hall, and then visit the BCF stands - 514 & 516 to collect a frame and hang it in your practice when you get back.
Kimberly Palgrave, BCF's new in-house vet (pictured right) said: "We wanted to do something new and innovative to support BSAVA this year, we are a veterinary imaging company and the caricatures at BSAVA are an innovative form of imaging. Come and talk to us about learning more about ultrasound and X-ray and see some of our new equipment such as the very affordable Vita CR X-ray system."
For more information about BCF at BSAVA visit http://www.bcftechnology.com/ or follow BCF at www.facebook.com/bcftechnology
Improve International has launched 'Fast-Track' Postgraduate Certificate (PgC) Programmes, designed for veterinary surgeons who wish to take an immersive approach to study and complete the taught components in either its Small Animal Medicine or Small Animal Surgery programmes in three months.
The new programmes are set to begin in October 2015 with each able to accommodate a maximum of 12 delegates drawn from across Europe. In developing the content programme to suit a three month study period, Improve says it has added a range of features, including a dedicated mentor to support delegates.
The content for both the Small Animal Medicine and Small Animal Surgery Fast-Track PgC programmes is the same as the PgC programmes Improve runs over two years with the difference of the completion of the taught modules in three months. The programme then follows the normal PgC programme, with the completion of case reports, case studies and an examination, in order to gain a PgC. The Medicine PgC programme also includes additional practical sessions covering ophthalmology and diagnostic imaging, plus other core practical skills.
Practical training sessions for the Medicine Fast-Track programme will take place at Improve's Training Centre in Swindon while classroom-based sessions will be held at the Farmers' Club on the Embankment in Central London for ease of access. Delegates undertaking the Surgery programme will also be able to undertake practical sessions at Improve's facility at the John Krebs Field Station, Wytham, near Oxford. In addition to the tutored sessions, delegates on the Surgery programme will see practice with a subject expert for ten days, with the opportunity of scrubbing in to assist in soft tissue and orthopaedic surgical procedures.
To support delegates interested in the PgC Small Animal Medicine and Small Animal Surgery programmes, Improve has created a new website at www.vetpgc.co.uk.
David Babington MRCVS, Managing Director of Improve, said: "While vets generally take a PgC over a two year period in order to combine it with work commitments, there are circumstances in which it may be preferable to take some blocks of time out and complete the taught lectures in a shorter period of intensive study. Vets can be applying the new techniques in their practice after just three months and can gain a PgC in just one year.
"We wanted to offer this alternative study route to vets and have been working for some time to develop a consolidated three month version of both our Medicine and Surgery PgC training programmes. We're delighted to able to launch these exciting new programmes and look forward to welcoming our first cohort of delegates in October 2015."
For further information, visit www.vetpgc.co.uk or www.improveinternational.com or call 01793 759159.
The survey of 812 veterinary receptionists, which was carried out in the autumn, found that only 50% of veterinary receptionists are paid more than the UK minimum/National Living Wage.
33% said they worked longer than their contracted hours and 37% said they didn’t receive overtime pay.
As a result, 64% of those questioned felt they were not paid fairly for the responsibilities they carry, which include ensuring practice protocols, handling veterinary medicines, promoting ‘sales’ eg of healthcare plans and dealing with often challenging clients.
Discontent with salary levels was exacerbated during the COVID-19 pandemic. 49% of respondents were furloughed and 91% of them received no top-up pay from their practice in addition to the government’s 80% contribution.
The BVRA says it recommends that Registered Veterinary Receptionists (RVRs) are paid at least £10 per hour, irrespective of their age.
A lack of access to CPD was also an issue. 56% of respondents wanted to update and increase their knowledge but the same percentage claimed a lack of time was a barrier. With 80% of practices not allocating time for receptionists to undertake CPD and 44% receiving no budget for it, one respondent from a corporate practice confirmed that they could only undertake CPD in their own time, even that required by the company, such as training on health and safety and compliance.
While participants expressed a high level of satisfaction with their relationships with vets (71% were satisfied or very satisfied) and nurses (74% were satisfied or very satisfied), the same cannot be said for their relationships with practice managers. Fewer than half (46%) were satisfied or very satisfied with their relationship with their practice manager and 51% were satisfied or very satisfied with their relationship with the Clinical Director or Partner.
Only 26% were satisfied with their working relationship with head office (if part of a corporate group). Relationships were further strained during the COVID-19 pandemic with 71% of those furloughed saying communication with their practice boss had been average or poor.
As a final question, participants were asked to express their satisfaction with aspects of their role:
The BVRA and VMG are joining forces to host a free webinar to discuss the issues raised by the survey and potential solutions. Called 'Tackling Receptionist Morale Together', it will take place from 2.00pm-4.00 pm on Wednesday 25 November. For more information, visit: http://www.bvra.co.uk/event/bvra-vmg-tackling-receptionist-morale-together/
Brian Faulkner BSc (Hons), BVM&S, CertGP(SAM), CertGP(BPS), MBA, MSc(Psych), FRCVS, founder of the BRVA (pictured right), said: “BVRA is always working to improve the recognition, respect and job satisfaction of its members. We are delighted to team up with VMG as another way of doing this, alongside developing the status of a Registered Veterinary Receptionist.
Rich Casey is President of the Veterinary Management Group (VMG) said: “This report is sobering reading as it concerns the careers and wellbeing of a group of people who are essential to the success of any veterinary practice. The VMG is particularly interested in this research as a significant proportion of our members are practice managers and likely to be line managers of the reception team.
Leadership is about recognising when things aren’t working and putting them right. We commend the BVRA for highlighting these issues and we ask all veterinary leaders and managers to join our webinar as we discuss what can be done to resolve this crisis now, as well as the longer-term steps that are needed.”
The event will deliver more than 130 hours of CPD, including a programme of five simultaneous live streams each day. Delegates will also have opportunities to network and socialise - with peers, colleagues and experts in chat rooms and breakout sessions, and with industry partners - such as event sponsor Hill’s Pet Nutrition - in the online exhibition hall.
Live content will be delivered via 24 content modules and a library of 100 on-demand webinars will support the 80 hours of live programming. Scientific content will be available on the platform for 30 days and then available to attendees via the BSAVA library.
For the first time nursing, clinical and business topics will be blended into modules from which delegates can select the content they need.
Professor Ian Ramsey, President of the BSAVA, said: "On the clinical side, we’re covering everything from chronic pain and neurology to cardiology and orthopaedics – whatever your interests, there will be something for you."
“Most sessions in the live programme will feature two speakers, each delivering short presentations followed by a live, audience-led conversation. This new approach means delegates can explore the multi-faceted disciplines of the small animal veterinary world and see the clinical challenges from different points of view and, most importantly, join in.
“Pre-recorded webinars support the live programme, enabling delegates to dip in at their leisure. We’ve also swapped traditional lengthy notes or MCQs, with practical resources such as client handouts or flowcharts for delegates to take back to their clinics”.
Congress will also be covering an update on sustainability issues through the module titled, ‘can the profession go green?’ On the practical business front, recruitment and retention will be discussed and keynote speaker Jenny Campbell, a former Dragon on BBC’s Dragon’s Den, will be sharing her experiences as an entrepreneur and business leader.
BSAVA Congress prices start at £99 +VAT. To register, visit www.bsavaevents.com
A collaborative team of researchers from the Waltham Centre for Pet Nutrition has shown that adding moisture to a cat's diet leads to an increase in activity and may help slow down weight gain.
In a series of studies conducted in partnership with the University of Aberdeen, Waltham scientists found that cats fed a dry diet with added water were more physically active and gained less weight than those cats fed the dry diet alone. According to the Centre, this is the first time reduced energy density diets have been associated with an increase in physical activity levels in cats.
Waltham scientist and author of the study, Dr. Penelope Morris, said: "These findings advance our understanding of the factors that influence body weight in cats and provide a strong basis for further research.
"Obesity is a growing problem in the cat population, recent figures indicate that up to 50 per cent of cats are either overweight or obese. These findings could have important implications for developing tailored diets that meet cats' energy and nutritional needs."
The research is part of a wider programme of ongoing collaborative research into the effect of food and nutrition on body weight in both cats and dogs.
The research has been published in the June edition (Volume 95, Issue 3) of the Journal of Animal Physiology and Animal Nutrition and is available in print and online: http://onlinelibrary.wiley.com/doi/10.1111/j.1439-0396.2010.01107.x/abstract