Heath Vets, a Cardiff-based veterinary group, has announced that is has become the first veterinary group in Wales to appoint designated customer care personnel, enabling it to take on and beat the corporates at customer service.
Leanne Kiddie was appointed Customer Care Manager, tasked with ensuring the group delivers excellent customer service across its four sites, after the veterinary group identified customer service as their key driver to retaining customers, attracting new customers and sustaining growth.
Gavin Hill-John (pictured right with Leanne), Operations Director at Heath Vets said: "We want to put our customers at the forefront of our service. The traditional veterinary practice model was based around territory; you had one vet practice in an area and local people used it. They weren’t challenged on customer service as we are today. Having Leanne as our dedicated Customer Care Manager will help us set Heath Vets apart from other practices. Whilst we may not be able to compete with the buying power of some national chains, we can certainly beat them at customer service."
Heath Vets says it is now developing its engagement with customers regarding future plans; using their comments and feedback to shape the practice.
Gavin added: "We are aiming to deliver a level of engagement with our customers that no other vet practice has seen before. We’re hosting cheese and wine functions where customers can come in, enjoy our festive hospitality, and speak with the staff about their pet’s issues. We not only want to work with our customers, but we want to get to know them."
Gavin says he believes Heath Vets can challenge all competitors when it comes to customer service: "My vision for the role is that across all four sites we should be delivering outstanding customer service, consistently. To achieve that aim, everybody needs to be highly skilled, trained, motivated and engaged. For us, it’s about recognising that we have a hugely impressive team that are focussed on delivering high quality customer service. National chains have investors and shareholders to please; we have our customers."
Improve International has launched 'Fast-Track' Postgraduate Certificate (PgC) Programmes, designed for veterinary surgeons who wish to take an immersive approach to study and complete the taught components in either its Small Animal Medicine or Small Animal Surgery programmes in three months.
The new programmes are set to begin in October 2015 with each able to accommodate a maximum of 12 delegates drawn from across Europe. In developing the content programme to suit a three month study period, Improve says it has added a range of features, including a dedicated mentor to support delegates.
The content for both the Small Animal Medicine and Small Animal Surgery Fast-Track PgC programmes is the same as the PgC programmes Improve runs over two years with the difference of the completion of the taught modules in three months. The programme then follows the normal PgC programme, with the completion of case reports, case studies and an examination, in order to gain a PgC. The Medicine PgC programme also includes additional practical sessions covering ophthalmology and diagnostic imaging, plus other core practical skills.
Practical training sessions for the Medicine Fast-Track programme will take place at Improve's Training Centre in Swindon while classroom-based sessions will be held at the Farmers' Club on the Embankment in Central London for ease of access. Delegates undertaking the Surgery programme will also be able to undertake practical sessions at Improve's facility at the John Krebs Field Station, Wytham, near Oxford. In addition to the tutored sessions, delegates on the Surgery programme will see practice with a subject expert for ten days, with the opportunity of scrubbing in to assist in soft tissue and orthopaedic surgical procedures.
To support delegates interested in the PgC Small Animal Medicine and Small Animal Surgery programmes, Improve has created a new website at www.vetpgc.co.uk.
David Babington MRCVS, Managing Director of Improve, said: "While vets generally take a PgC over a two year period in order to combine it with work commitments, there are circumstances in which it may be preferable to take some blocks of time out and complete the taught lectures in a shorter period of intensive study. Vets can be applying the new techniques in their practice after just three months and can gain a PgC in just one year.
"We wanted to offer this alternative study route to vets and have been working for some time to develop a consolidated three month version of both our Medicine and Surgery PgC training programmes. We're delighted to able to launch these exciting new programmes and look forward to welcoming our first cohort of delegates in October 2015."
For further information, visit www.vetpgc.co.uk or www.improveinternational.com or call 01793 759159.
According to a survey of 2,000 dog owners by Burgess Supadog Sensitive, 18% of women say they speak to their dog more than their partner or husband.
Not only that, but it seems the older you are, the more likely you are to strike up a conversation with the dog: 21 per cent of respondents aged 45-54 said they talked to their dog more than their partner as opposed to 10 per cent of 18-24 year olds.
Other findings from the survey included:
Petplan has announced the finalists for the 2013 Petplan Veterinary Awards.
Now in its 14th year, the Petplan Veterinary Awards received its biggest response yet, with 11,000 nominations submitted for exceptional veterinary staff across the UK.
The finalists for each of the categories are:
Vet of the Year
Vet Nurse of the Year
Vet Support Staff of the Year
Vet Practice of the Year
Practice Manager of the Year
Isabella von Mesterhazy, Petplan's Head of Marketing, said: "As the leader in the pet insurance market for over 35 years, we have a rich history of working with veterinary practices across the UK. The Veterinary Awards is a great way to recognise and celebrate the fantastic work that goes on helping keep pets healthy and their owners happy. This year we have seen a near fourfold increase in nominations which goes to show the appetite from both staff and clients for celebrating exceptional work, it is going to be a fantastic night."
Gyles Brandreth will compère the award ceremony on the 4th April at Birmingham Town Hall.
Bimeda has launched Recocam, a 20mg/ml meloxicam preparation licensed for use as a single injection course in cattle, horses and pigs.
Bimeda's Head of Technical Services, Padraig Hyland MVB said: "Meloxicam's anti-inflammatory credentials and safety profile is well proven and it remains rightly popular with large animal vets. With our manufacturing expertise it makes sense to add this widely used product to our portfolio. Our aim is to provide a comprehensive range of both established standards and new innovative products for cattle and equine vets, and this is just another step in that process."
Bimeda says Recocam has a broad range of indications including acute respiratory infections, in combination with oral re-hydration in diarrhoea therapy and acute mastitis, for non-infectious locomotor disorders and lameness in pigs and alleviation of inflammation and pain in both acute and chronic musculo-skeletal disorders and pain relief associated with equine colic. In cattle Recocam can be given by single subcutaneous or intravenous injection.
She said: "The veterinary family – which is my focus as BVA President – is part of the international scientific community, and we are a diverse profession with far-reaching influence and impact in so many areas of political and public life ... A healthy veterinary workforce is vital for UK animal and human health."
With the residence or working rights of UK-based EU vets a 'top five' priority for the profession in forthcoming Brexit negotiations, Gudrun highlighted workforce issues: "The UK veterinary profession relies heavily on EU graduates, who have felt the impact of the EU referendum result since day one … In the meat hygiene sector alone, some estimates suggest 95% of veterinary surgeons graduated overseas.
"That’s why our first action after 23 June was to call on UK governments to protect the status of EU veterinary surgeons and veterinary nurses currently living and working in the UK. It was encouraging to see some of these key priorities … make it into the Prime Minister’s list of negotiating priorities. But we have said from the outset that our members need certainty and reassurance, so we urge the Government to make that firm commitment now."
"We know vets remain nervous about the changes to come, with many of our members concerned about the threat Brexit poses for UK animal health and welfare … Yet we can also see the opportunities Brexit presents, and BVA is determined to work with the Government to seize these opportunities, where they exist, to improve standards."
Highlighting opportunities that Brexit could offer in terms of improving animal health and welfare, Gudrun suggested a tightening up of the Pet Travel Scheme to reduce the growing trend of illegal puppy imports and improvements for welfare at slaughter. She said:
"The Welfare at Time of Killing or WATOK Regulations for England … are a case in point about the welfare-mismatch that could occur between domestic standards and those of our trading partners under the new Brexit arrangements. By failing to bring in evidence-based parameters for all waterbath stunning of poultry, [the] legislation has rendered it impossible for Official Veterinarians to protect the welfare of all chickens at slaughter. The regulations are simply not for fit for purpose, and could call into question England’s claim as a leader in high animal welfare."
The BVA President then shared a highlight of an early meeting between BVA and the then new Defra Secretary of State Andrea Leadsom MP last July: "We were pleased to hear [the Defra Secretary of State’s] vision to make the unique selling points of 'UK PLC' high animal welfare and food safety standards. It's a commitment that BVA fully backs ... To ensure our high standards continue, it is essential that we maintain existing veterinary certification and controls to satisfy our own consumer demand for quality and safety. Official statistics put the value of UK livestock outputs at £13 billion and not a penny of that could be realised without veterinary input."
Gudrun concluded by saying: "We can only make a success of Brexit if we harness our veterinary resource in clinical practice, public health, government services, conservation, academia, research and industry. We are a small profession but our impact is significant."
The Parliamentary Under Secretary of State for Rural Affairs and Biosecurity Lord Gardiner of Kimble responded, saying: "In my role at Defra I am continually reminded of the importance of the relationship between vets and government - most recently in tackling the outbreak of Avian Influenza in the UK. Your thoughts and ideas are invaluable as we manage the many opportunities and challenges posed by exiting the European Union, ensure the highest standards of animal welfare, protect the country from new animal disease threats, and attract the brightest and best into the profession.
"I look forward to continuing to work closely together as we push ahead with our plans to create a world leading food and farming industry based on high standards of animal health and welfare."
To find out more about the BVA’s work on the UK’s exit from the EU, visit www.bva.co.uk/news-campaigns-and-policy/policy/future-of-the-profession/brexit/
In a short video produced by Elanco Animal Health, Natalie highlighted how critical pet behaviour is to achieve a clinical cure: "Many of our cases that are referred for surgery are because the owner can’t apply treatment. However, we still treat the majority medically, alongside behavioural therapy.
"Prioritising your diagnostics in the consult, especially ear cytology, being able to identify subtle behavioural cues and potentially taking treatment back into the practice can all help achieve first-line treatment success."
Emily said: "Treatment doesn’t need to be merely 'tolerated'; it should be a positive experience. Just one bad experience can be hard to overcome so it’s important to get it right first time."
According to a survey commissioned by Elanco1, 45% of owners struggle to administer ear medications at home. 55% of those said the dog finds it stressful, while 43% said their dog hides from treatment.
Natalie said: "Owners often won’t admit that they struggle to apply ear treatments so it is up to us to ask the right questions and make them feel at ease in order to find out."
Emily added: "Owners often feel guilty and think they should be able to apply the treatment. We frequently underestimate how stressful this can be; having to apply treatment once a day to a painful dog is really difficult for any owner and can seriously affect the bond with their pet."
Natalie says treatment choices should be influenced by subtle behavioural cues in the consultation and in some cases veterinary surgeons should consider taking the burden of treatment away from the owner and into the practice in the first instance, to prevent negative experiences and unnecessary stress. She said: "We often find that applying a long-acting treatment in the consultation can make a big difference. It has less of an impact on the pet-owner bond and can help prevent behavioural issues that develop all too commonly."
Elanco highlights a recent clinical study2 which looked at the impact of Osurnia on quality of life, which concluded that: "A veterinarian-administered otic gel provided equivalent efficacy and higher QoL to dogs with otitis externa and their owners, compared to an owner-administered topical otic therapy".
Natalie said: "It’s our responsibility to proactively prevent the negative association with ear handling, making ear treatment a positive and easy experience. By thinking more about how we handle our patients and what we’re dispensing, potentially using a product that can be applied in the practice and less frequently, we can make the whole experience a lot better for dogs and owners."
References
The information has been made available amid concerns from behaviourists and animal welfare organisations that there may be a rise in behavioural issues as lifestyle restrictions are lifted.
The Q&A explains what some of the behavioural concerns are and how they can be prevented and managed. Topics include separation-related issues, animals becoming anxious as the world around them becomes busier and noisier, and puppies lacking appropriate skills when greeting animals (including dogs and people) from other households.
The Q&A can be downloaded here.
Dr Hannah Donovan, vet, clinical animal behaviourist and Social Media Officer at the BVBA said: “We hope that this information will help vets to support their clients and their pets when faced with potential challenges as we transition out of lockdown.”
Professor Ian Ramsey, President of the BSAVA added: “This guidance has been developed in collaboration with the BVBA with the intention of supporting vets in practice in an ever-changing environment. It sits alongside other practical BSAVA resources vets can share with pet owners, such as Vaccination Guidance and Neutering Guidance, and follows the BSAVA’s core ethos – ‘By the profession for the profession.”
The BSAVA has also created a collection of resources for veterinary professionals relating to the prevention, management and treatment of behavioural issues in cats of dogs, which is freely available in the BSAVA Library until the end of July.
The collection includes chapters from the BSAVA Manual of Canine and Feline Behavioural Medicine; for those wishing to buy the full manual, there is a £10 discount on both the print and online editions throughout July (using code BEHAV10 on checkout).
Further information for vets can be found in the BSAVA’s COVID-19 resources here.
Before becoming a dragon, Jenny worked in banking for 30 years and will be sharing her experiences as an entrepreneur and business leader. She became CEO of cash machine company Hanco, bought out the business, turned it around and sold it for £50 million.
Jenny is supportive of the move to host BSAVA Congress online. She said: “Veterinary communities, like other professions, have seen the value that online technologies can offer, both for networking and socials, as well as essential CPD. We should all embrace these changes and look at the value that they can bring.”
The Congress programme is currently being finalised and the organisers say the emphasis is on ensuring the experience is an interactive as possible for each delegate. It will deliver more than 100 hours of CPD, delivered by globally recognised speakers.
BSAVA Congress 2021 Programme Committee Chair Andy Green said: ‘Whether a virtual or a live event our entire programme is proudly created by the profession, for the profession and we are committed to providing unrivalled education, with topical, clinically relevant and evidence-based content.”
There'll be a virtual commercial exhibition, where delegates will be able to chat with exhibitors from the comfort of their home or consult room. There will also be the ability to network with others in the profession, in face-to-face chat rooms. Professor Ian Ramsey, President of the BSAVA said: “BSAVA Congress 2021 is going to be one of the most innovative in the history of our events.
"While the pandemic circumstances we continue to find ourselves in are far from ideal, we must continue to evolve and progress as a profession. BSAVA Congress is a unique highlight in our calendar for next year and it is shaping up to be a truly memorable event."
For further information and to register your interest click here: https://www.bsavaevents.com/bsavacongress2021/en/page/home
The British Veterinary Association's Members' Services Group has devised a Vet Helpline sticker as a practical way to promote the help and support available to members of the veterinary profession suffering from anxiety or depression. It will be sent out with the 20th February edition of the Veterinary Record.
The suicide rate within the veterinary profession is around four times higher than in the general population and around twice that of other high risk groups including farmers and medical practitioners. Research has shown that long hours, the risk of professional mistakes and rising client expectation and administrative work lead to high levels of anxiety and depressive symptoms. Ready access to and knowledge of lethal means such as medicines and firearms may also be contributing factors in the increased suicide risk.
The Vet Helpline sticker acts as a constant reminder to veterinary professionals that a confidential helpline, manned by trained volunteers from the veterinary profession, is available around the clock on every day of the year to offer support and direct them to specialist help where appropriate. In addition to the Vet Helpline phone number the sticker also gives the number for the Samaritans and includes the address of the Vetlife website which is a "one stop shop" for all the help available.
BVA President, Professor Bill Reilly, said: "Please remember that if you're feeling depressed, lonely or under pressure, or are perhaps worried about a colleague, you can talk it over in confidence with trained volunteers from the veterinary profession. The Vet Helpline is there for all veterinary surgeons, nurses and students.
"Ours is a small profession and sadly most of us know someone who has suffered mental ill health or taken their own life. We hope that by reminding colleagues how to get help and continuing to publicise the Vetlife website and the Veterinary Benevolent Fund support services the BVA can play its part in supporting vets in crisis."
The Heart Health Panel - a group of expert veterinary surgeons, cardiologists and nutritionists set up by Boehringher Ingelheim Vetmedica - has launched a set of guidelines on the management of canine cardiac health through nutrition and lifestyle changes.
Entitled Supporting canine heart health through nutrition and lifestyle, Boehringher says the guidelines provide veterinary professionals with information on canine heart health, including the progression of heart disease through four main stages. These are: the green phase - no clinical signs and no pathology; the yellow phase - no clinical signs of heart failure but evidence of disease at clinical exam; the orange phase - occasional clinical signs when exercising and the red phase - clinical signs at rest.
The panel has developed a diagnostic checklist to determine whether a patient has heart disease and which phase they are in to help initiate a good diet and healthy lifestyle early enough to support heart health. While a dog's individual needs should be taken into account when advising on dietary management and lifestyle, the panel's recommendations include a balanced, complete diet, dietary supplements, such as omega-3, and an appropriate exercise regime.
The Heart Health Panel's guidelines are now available as a booklet and are supported with a leaflet for dog owners entitled Support your dog's heart. The leaflet features information on canine heart health including risk factors, dietary advice, clinical signs of disease, diagnosis and the creation of a heart health management plan. Both the owner leaflet and the panel guidelines are available from Boehringer Ingelheim Vetmedica, and copies can be ordered from your local territory manager or by emailing vetmedica.uk@boehringer-ingelheim.com.
The new Improve Veterinary Academy Series is comprised of five month-long semesters, each of which will focus on a different clinical topic.
Each semester will consist of videoed lectures, discussion forums, journal clubs, as well as the ability to access the university’s latest evidence-based research in these areas.
The clinical topics to be explored are:
Each semester counts towards your annual CPD requirement.
Professor James Wood, Head of the Department of Veterinary Medicine at University of Cambridge, said: “This new partnership will allow veterinary surgeons to get the latest evidence-based knowledge directly from our top specialists.
"They will also learn to apply valuable skills in their everyday practice life and engage with others on Improve International’s global, interactive online platform.
Charlotte French, Head of Curriculum & Quality at Improve International, said: “We are thrilled to be working with University of Cambridge Department of Veterinary Medicine as another innovative way to help the veterinary community take their careers to the next level.”
Professor Mike Herrtage, Trustee of the University of Cambridge Veterinary School Trust and former Dean of the Cambridge Veterinary School, said: “The new joint agreement brings together Improve International, with its outstanding record of high-quality and innovative CPD provision and the staff of the Department of Veterinary Medicine with their excellent specialist clinical knowledge and experience, as well as their recognised quality in small group teaching to stage the Improve International Academy Series.
"This will provide a new milestone in CPD course delivery.”
The Canine Cruciate Registry is a free, anonymised, data collection audit tool that will enable veterinary surgeons to share information on techniques and procedures to improve patient care.
RCVS Knowledge will collect data from both vets and dog owners on patients recovering from cruciate surgery to identify which procedures and techniques give the best outcomes and have the fewest complications.
According to the charity, injury to the cruciate ligament is one of the most common causes of lameness and the most common type of orthopaedic problem in dogs, affecting about 1 in every 200 individuals in the UK each year.
Surgery is widely accepted to result in better outcomes for cruciate patients, however, there is a lack of high-quality evidence comparing which surgical techniques and implants are most effective and have the fewest complications. The Canine Cruciate Registry aims to fill this gap and provide evidence that veterinary surgeons worldwide can access to help guide decision-making about techniques for every patient they see with a cruciate rupture.
RCVS Knowledge has developed the registry with Amplitude Clinical Outcomes, a global leader in online registry software. It involves a web-based series of questions that vets, and dog owners are asked to complete throughout the dog’s care, to monitor their long-term progress.
In human medicine and surgery, outcome measures are common practice, with many human surgeries involving mandatory data entry onto a national registry.
Clinical Lead for the RCVS Knowledge Canine Cruciate Registry is veterinary orthopaedic surgeon Mark Morton. He said: “Thanks to several years of hard work and development from a group of vets across the UK and the team at RCVS Knowledge, I am delighted that the Canine Cruciate Registry is now up and running.
“We want to work with as many vets and dog owners as possible, we want to know about complications, we want to know about different techniques and how dogs recover so we can build a knowledge base for vets around the world to improve the quality of care they provide.
“As vets, it's our job to advise owners on treatments options, as well as what can go wrong with those treatment options and how often these potential complications may occur.
“I invite all vets in the UK as well as owners caring for dogs having cruciate surgery to join us and help improve outcomes for all patients in the future.”
Chair of the RCVS Knowledge Board of Trustees, Amanda Boag said: “This is a hugely exciting step forward in developing quality improvement initiatives within the veterinary profession and potentially transformational in terms of consistency and quality of care for our patients.
“I applaud the vision of the surgeons in setting this registry up and am keen to see how the same approach can be applied in other common disease conditions.”
Orthopaedic Surgeon, Richard Whitelock said: “The benefits of the Canine Cruciate Registry are immense – for dogs, owners and veterinary surgeons. Owners will be able to make better-informed decisions and their feedback on outcomes will be included. Surgeons will be able to monitor and compare their results, adapting and improving their treatments accordingly.
“I believe that the Canine Cruciate Registry could trigger a widespread change in the veterinary profession, we look forward to owners and surgeons across the UK engaging with it.”
The Canine Cruciate Registry has been endorsed by the British Veterinary Orthopaedic Association (BVOA), and all UK vets performing cruciate surgery are encouraged to sign up to the registry.
For more information, visit: www.caninecruciateregistry.org
Registration will start at 9am, with the first lecture from 10am.
As usual, abstracts will be presented during the day, and there's an exhibition to visit during breaks and lunch.
Hot ophthalmology topics such as rhytidectomy and facial reconstruction will be discussed, with lectures presented by renowned veterinary and human ophthalmologists.
The day will end with a Q&A session where all lecturers will take part.
Veterinary surgeons need to be a member of BrAVO to come to the event, which costs £120.
There is a reduced price of £90 for vet students and nurses, who don't have to be a member to attend.
For more information, visit https://bravo.org.uk
Janssen Animal Health has launched a range of skincare products - Cavalesse® and Cavalesse® Topical - to help maintain and support a healthy skin in horses prone to summer skin allergies.
According to the company, summer skin allergies, including sweet itch, which is caused by reactions to bites from Culicoides midges, can be serious and frustrating conditions that affect three to five per cent of all horses in the UK. These allergies can be difficult to manage and are often a real challenge for both horse owners and vets alike.
Cavalesse is a natural food supplement containing a specialised formulation of water-soluble vitamins and minerals, including Nicotinamide. Once a month the contents of each sachet are dissolved in water to form an oral solution, which can be administered daily via a special pipette, either by sprinkling over a small handful of feed or adding to a treat such as a sugar lump. The supplement helps horses maintain a healthy skin by reducing histamine release within the skin, moderating the excessive immune response within the skin, reducing anti-inflammatory reactions and suppressing antigen induced transformation.
To complete the Cavalesse skin management range, Cavalesse Topical is a skincare gel that can be used in combination with the Cavalesse solution. The gel can be applied to the skin to help support natural immunity from the outside, whilst the oral solution works in partnership from the inside.
Helen Goldberg, marketing manager at Janssen Animal Health said: "Summer skin allergies, such as sweet itch, are frustrating conditions that can be difficult to treat. To help prevent the disease, horses are often fully blanketed while out at grass, given limited access to pasture or covered with insect repellents, while treatment has included antihistamines and corticosteroids which can have side-effects.
"Only available via veterinary wholesalers, the Cavalesse range of products will enable owners to protect their horses from the inside, whilst maintaining a healthy skin from the outside."
2ml of Cavalesse should be administered to horses and ponies weighing less than 500kg daily, while horses weighing more than 500kg should be given 3ml per day. Cavalesse Topical should be applied to the skin according to requirements.
For further information, please contact your Janssen Animal Health account manager or phone 01494 567555.
Veterinary nurse Beverley Burnett has launched North East CPD, a new CPD provider in the North East of England.
Beverley said: "It's not always time- or cost-effective to have to travel far and wide for courses, sometimes overnight, leaving surgeries short-staffed, and what with increasing travel costs, I decided to provide courses further North.
"Courses for both veterinary surgeons and veterinary nurses start in October. Our lecturers are all very experienced professionals, qualified to the highest standard within their chosen speciality, giving you the opportunity to receive only interesting and up-to-date courses.
"Our aim is to help you develop your knowledge and skills, whilst enjoying a relaxed and friendly environment, at an affordable rate."
To find out more about current and future courses, and how to book, visit http://www.ne-cpd.co.uk/ or email: info@ne-cpd.co.uk
North East CPD is curently offering a 10% discount on your first booking!
The Veterinary Medicines Directorate (VMD) has granted MSD Animal Health a provisional UK marketing authorisation for Bovilis SBV, the first vaccine specifically targeting the Schmallenberg virus (SBV) in cattle and sheep.
SBV, which emerged in late 2011, is transmitted via insect vectors, mainly midges and causes transient clinical symptoms in adult cattle and sheep, such as fever, diarrhoea and reduced milk yield, as well as congenital malformation in newborn calves and lambs. As of March 31st 2013, 1753 cases of SBV had been confirmed throughout the UK. SBV has now been detected in every county in England and Wales.
Andras Bolcskei, Country Manager, MSD Animal Health UK said: "On behalf of Merck MSD, we would like to thank the VMD for its partnership and support to fast track the availability of Bovilis SBV to the market. There was a tremendous urgency for a SBV vaccine in the UK especially given the marked increase in confirmed cases over the past year and the increasing importance to help control this devastating disease."
MSD says that studies it conducted in support of the provisional marketing authorisation showed that all animals responded with formation of virus neutralizing antibodies. During the studies, reduced viraemia against SBV was observed in sheep vaccinated once and prevention of viraemia was observed in cattle vaccinated twice, whereas all animals in the control groups developed infection and became viraemic. In studies to date, Bovilis SBV has been shown to be efficacious in cattle and sheep.
The vaccine is based on wild-type SBV that has been inactivated and contains an adjuvant that stimulates the immune response.
The vaccine will be available in 20ml and 100ml vials. Bovilis SBV is indicated for the active immunisation of cattle to prevent viraemia against SBV and for the active immunisation of sheep to reduce viraemia against SBV.
MSD says it is working diligently to expedite stocks to the UK, and expects Bovilis SBV to arrive in the UK in the coming weeks.
There are three full equine streams running for the duration of the two days, programmed by the Royal Veterinary College and the British Veterinary Association in partnership with the British Equine Veterinary Association. Organisers say the programme has been designed to ensure it caters for both mixed and equine only veterinary surgeons.
The lecture streams are complemented by the show’s ‘Meet the Professor’ equine sessions, where a number of the speakers are able to have more intimate discussions with a smaller group of delegates.
Topics covered in the 36 sessions include:
For more information on the BVA/BEVA Equine Theatre, RVC Equine Theatre 1 and RVC Equine Theatre 2 programmes at the London Vet Show or to register for the event visit londonvetshow.co.uk.
The challenge is part of Merial’s #CALFMATTERS calf pneumonia vaccination awareness campaign.
In total, the group aims to walk over 70,500 miles and raise £15,000 for Farm Africa, a charity which helps farmers and communities in developing countries by giving the advice and products they need to lift themselves out of poverty.
So far the challengers have covered one fifth of their total target, and completed the equivalent of several iconic distances including the Appalachian Trail, Lands End to John O’Groats, and ‘virtually’ crossed entire countries including Australia, China and Japan.
The participants have committed to the challenge by upping their physical activity. Merial has provided them with Fitbit fitness trackers to record their daily steps, which count towards the virtual teams’ total progress. The goal is 141 million steps in 20 weeks.
Robert Smith MRCVS from Farm First Vets is one of the highest steppers of the group. He recently scaled Ysgyryd Fawr (The Big Skirrid), one of the Black Mountains in Wales’ Brecon Beacons, for the challenge. He said: "I used to think of myself as a coiled spring ready for action, but the steps challenge has forced me to realise there is plenty of scope to increase my activity levels significantly. Hopefully when it is all over I will see the benefits and feel physically fitter for it."
Robert has taken the challenge one step further by encouraging his wife, two daughters, and Farm First Vets practice staff to join him in the challenge, with an added incentive. Between now and the BCVA Congress on 19th October, Farm First Vets will donate £50 to Farm Africa for every member of Robert’s team who completes the #CALFMATTERS challenge. Additionally, for every member of staff that achieves an average of 10,000 or more steps per day, the practice will donate £50 to XL Vets’ and BCVA 50th Anniversary charity, Send a Cow.
If you want to support those taking part in the challenge, you can do so at: www.justgiving.com/fundraising/calfmatters.
The extension will triple the size of the hospital's waiting room and nearly double the number of consultation rooms to seven, including one cat-only consult room and a cat-only waiting area.
The work to improve facilities for felines will also enable NWVS to apply for the International Society of Feline Medicine (ISFM) gold award.
Clinical director Prue Neath said: “This work will serve to further enhance the modern facilities we have on offer and add to our wide range of cutting-edge equipment which is all aimed at delivering the very best of care and treatments to our pet patients.
“We are always looking to expand our expert team and recruit new specialists, clinicians and vet nurses, as well as extending our in-house opportunities for residents and interns to fulfil their veterinary ambitions.
“This work will be another piece in the jigsaw which allows us to meet those ambitions, both in terms of the care we deliver to pets and the opportunities we offer to outstanding clinicians.”
www.nwspecialists.com
Photo: Sarah Hardy, client services team leader at NorthWest Veterinary Specialists
The one-hour CPD session is being given by Tom Dutton (pictured right), an EBVS specialist in avian medicine and surgery.
Tom said: “We are currently suffering from the biggest avian flu outbreak in UK history.
“As well as the widely reported effect on the UK commercial poultry industry, there have also been a number of cases in captive birds.
“Bird owners are naturally worried about their pets becoming infected and practice vets are also having to field requests from members of the public who are concerned about wild birds.
“This session will help vets to manage enquiries and handle any potential clinical situations with confidence.”
To register for the webinar, email Jess at: GWEReferrals@vets-now.com before 23rd January
BCF has announced the launch of the wireless Cuattro Slate 4 equine DR system.
BCF says the new system is available with an Automatic Exposure Detection (AED) panel, which means the plate automatically recognises the radiation from the generator, with no need for a sync cable.
Gavin Mitchell from BCF said: "This system now makes the connection from any generator to the plate and from plate to tablet now wireless. This is the new revolution for equine DR. Our rugged tablet design makes it easy to show your client your images. All you need to carry with you is the plate, tablet and generator. So much lighter to transport than previous DR systems and now also easier to move around the horse."
Sarah O'Grady from BCF added: "The powerful Cuattro software is so intuitive to use, allowing you to easily customise how your image looks. A simple three step process to take an image and just one button press to back-up images to PACS or the Cloud, makes the Slate so easy to use. If you are considering upgrading to DR or replacing your old DR system, then make sure you try out the new Slate 4."
For more information, visit www.bcftechnology.com or ask your local Account Manager for a free trial.
With the profession currently suffering a staffing crisis, some now question the ability of the profession to provide a blanket OOH service, and whether it should remain a requirement for all practices.
A logical first step, however, might be to discover just what percentage of OOH calls really are genuine emergencies, and how many are simply the result of society's increasing demands for a 24 hour service, not just from the veterinary profession. Hence the survey.
The question is open to veterinary surgeons and nurses working in general practice only.
https://survey.alchemer.com/s3/6495987/Out-Of-Hours
The Recruitment Investment Group (RIG) has established a new recruitment agency that specialises in the supply of skilled professionals to the veterinary animal health market.
The newly formed RIG Animal Health Recruit will be working in the "industry" side of the profession to provide a permanent and temporary recruitment service in areas such as sales, technical product, academia, and laboratory work. The company's activities will not be confined to the UK alone, but, due the nature of this work, it will also operate in Europe.
The new company is headed up by James Roadnight, who has over 14 years' experience in working in specialist recruitment within professional and high integrity industries.
James said: "There comes a time in some vets or vet nurses' careers when they can want a change from working in practice and would like to move their skills to industry or academia. And we can help with this transition. Similarly, companies and institutions have a need to recruit personnel and will benefit from working with an agency that specialises only in this sector and should therefore have the strongest candidates available."
For more information, see www.rigahr.co.uk
The new course is called ‘New staff training course with Post2Pet’, and, as the name suggests, it will look at how to incorporate the home delivery option into a preventative healthcare plan.
Premier Vet Alliance says the course is suitable for any member of the practice team that wants to increase their knowledge about healthcare plans.
The course is 4 modules long with an assessment leading to 1.5 hours of completed CPD. It will launch towards the end of April.
James Tudor, Head of Customer Experience at Premier Vet Alliance, said: "This is a fantastic resource and I am I so proud of the team who’ve developed this and helped practices to train staff efficiently and effectively.
"It’s opening up the future of training and we hope to gain guidance in developing our training provision by working directly with practices, to help keep the training relevant.
"We see real value in CPD accredited courses, especially where they help enable veterinary staff to increase their knowledge on maximising their clients’ compliance. They can also learn how to influence animal health, and drive other aspects of the business through health plans."
"This is just the beginning; we will continue to increase our CPD accreditations and share best practice across Europe and the United States."
For more information contact 0117 370 0300 or email pcp@premiervetalliance.co.uk .