A new Support Services Guide has been launched by Fort Dodge Animal Health, designed as an aid to the company’s Practice Support Programme.

The guide has been designed to provide a comprehensive reference on all the services Fort Dodge offers its practice customers. These include a comprehensive range of client materials, such as pet healthcare records, reminder stationery and pet health information leaflets, as well as various business support initiatives such as the well-respected Fort Dodge (FDI) bench-marking facility, a vaccine amnesty package and Practice PR. This press relations service provided via a professional PR agency has assisted a number of practices with local publicity, helping them increase their visibility in the local community.

Practices wishing to obtain a copy of the new guide should contact Fort Dodge on 01489 774249.

As the open season for shooting badgers begins on 1 June, the British Veterinary Association is reiterating its support for the planned badger cull pilots as part of the overall bovine TB eradication strategy in England.

Although the shooting of badgers is not expected to start until later in the season the BVA says it is responding to activity amongst those who oppose the cull and appealing to them to allow the necessary scientific work to take place unhindered in the two pilot cull areas.

The association points to the evidence base behind the policy - data from the Randomised Badger Culling Trials (RBCTs) - which shows that bovine TB in cattle can be reduced by around 16% in areas where a targeted, humane badger cull has taken place. The pilot culls will use different culling methods to the RBCTs and are therefore being monitored by the Independent Expert Panel made up of experts in veterinary pathology, animal welfare physiology, wildlife ecology, badger behaviour, wildlife management, ecological theory, statistics, and marksmanship.

Peter Jones, President of the BVA, said: "We have not taken the decision to support the pilot badger culls lightly; we have considered all of the scientific evidence, which supports the management of bovine TB in badgers in order to reduce the incidence of the disease in cattle.

"We accept that there is a gap in our knowledge, which is whether controlled shooting can deliver a badger cull humanely and safely, and to the same degree of effectiveness as cage trapping and shooting. That is what the pilots are designed to address and why is it important that they are allowed to go ahead unhindered.

"We understand that this is a highly emotional issue but we must be able to gather the evidence to enable future policy decisions to be based on science."

The British Association of Veterinary Emergency & Critical Care has released the results of a survey into practitioners attitudes to 24-7 and OOH home visits. 

360 veterinary surgeons took part in the survey, nearly all of whom have been practising for more than 2 years. 70% work in small animal practice, 12% at a dedicated OOH provider, and the bulk of the remainder in referral or mixed practice. 81% described the work they do as small animal first opinion, and 76% were employees. 35% said they had already responded to the RCVS call for evidence on the provision of 24/7 emergency cover.

26% said they work for a practice that outsources its OOH to a dedicated provider, and more than 85% of those said they would not return to an on-call system. 

In terms of dedicated out-of-hours providers, a clear pattern emerged. Namely those practitioners who outsource their OOH feel that patient care, staff safety and professional well-being are all enhanced by dedicated OOH services, but that dedicated OOH comes at a cost of reduced value for money for the pet owner. Customer service between the different OOH provisions is perceived to be similar (on-call better 25%, same 48%, and dedicated better 27%).

Among those practitioners who work for a dedicated OOH service, dedicated OOH services perform best in all categories. 68% responded that OOH customer service is better with a dedicated OOH service compared to an on-call system (12% responded that on-call provided better customer service on average). 44% responded that customer value for money was better with dedicated OOH service compared to 19% who responded that customer value for money was on average better with an on-call system.

Among those practitioners who do their own on-call, customer service and value for money were perceived to be better with an on-call system (42% v 26% and 61% v 15% respectively). In the other categories dedicated OOH services again out-performed an on-call system.

Whether routine or emergency, 'owner demands' were felt to be the biggest reason for home visit requests (41% and 30% respectively). However, 'genuine clinical need' was the main reason cited by 19% of respondents as the main reason for emergency home visits. Inability to move the animal was given as the main reason by a further 28%. 

Participants in the survey were asked to score (out of 10) how much their decision to perform a home visit was affected by the threat of a complaint, either to their employer or to the RCVS. Interestingly, 37% said a complaint to their employer weighed heavily on the decision (ranking it 8 or higher) where, by comparison, 52% said the threat of a complaint to the College ranked 8 or higher in their decision making.

69% of respondents said they make visits alone, either sometimes or always. When asked if they had ever felt threatened whilst performing an OOH visit, 48% said yes. This compared to 23% who said that they had felt threatened when performing a visit in normal hours.

When asked to rank (out of 10) the stress home visits cause, 7% said none at all and 36% said 8 or above. 

72% said they believe that the profession should continue to be obligated to provide 24/7 for animals.

Respondents were then asked to say whether they support or disagree with the suggestion that the need to perform house visits is removed from the CoPC. 59% were strongly for the idea (scoring it up to 3), compared to 22% who were strongly against it (scoring it 8 or above).

Opinions about whether the College should clarify the need to perform house visits was far more clear cut. 77% strongly supported clarification (scored up to 3), whereas only 16% said there was no need (scored 8 or above).

However, an overwhelming 93% said that they would continue to perform visits in the case of genuine clinical need even if the Code of Professional Conduct was changed to make it dear that there was no risk of disciplinary action for not attending off-site.  

Pfizer Animal Health has launched Vet Support+ a dedicated veterinary business consultancy team with a brief to boost the profitability and productivity of veterinary practices across the UK. 

Staffed by a team of seven business consultants who have undertaken academic and practical training to add to their experience in the veterinary industry, Vet Support+ will offer tailored support to practices in a format which aims to offer flexibility and a rapid return on investment. The services range across the three critical areas of business operations, client relations and staff management.  Consultants will initially focus on supporting practices operating in the companion animal sector, extending their service to the dairy sector early in 2011.

According to Pfizer, the Vet Support+ service has been developed in response to detailed research among practices to understand their requirements for business advice and support.  It's launched against a backdrop of continued stagnation in the veterinary sector according to latest data from the Fort Dodge Index benchmark of practice performance.  Vet Support+ will operate independently of the pharmaceutical business with no sharing of information or data.

Vet Support+'s consultants are based across the UK in order to be convenient for practices in any part of the country. 

The team is headed by Laura Jenkins, who has held a range of senior roles at Pfizer UK. Laura said:  "Many vets working in practice relish the clinical side of their work for which they have trained so hard.  It can therefore come as a shock to many that they also find themselves responsible for running the business side of the practice for which they may have received virtually no guidance during their training.  They have a real need for objective, practical advice they can trust, which is based on a detailed knowledge of the market.  Many also appreciate 'hand-holding' and coaching through the tough process of making changes required within the practice in order to put it on a more stable and successful footing.  The continuing challenges of the economic climate make it imperative that practices take bold steps now to ensure not only that they're able to withstand the continued recession but are well-positioned to take advantage of the upturn when it comes.

"Our Vet Support+ consultants are highly experienced in the veterinary market and have received very positive feedback from the practices they've worked with during a pilot of the service.  They're focused on demonstrating significant value to their clients and achieving early results on the bottom line. They'll be looking to build a close relationship with their client practices, acting as a coach and 'critical friend' as they help them plan for a successful and profitable future." 

For further information on the Vet Support+ service please contact Laura Jenkins on 01737 330705.

The RCVS has announced that nominations are now open for the Veterinary Nursing Golden Jubilee Award 2014, an an honour which recognises those who have made an outstanding contribution to the veterinary nursing profession.

Nominations can be made until 1 May 2014 and this year the College is looking for nominees who have made an exceptional contribution to the profession, animal welfare or patient care - whether in clinical practice, education, research or politics. Nominees can be registered or listed veterinary nurses, veterinary surgeons or lay people.

Kathy Kissick, Chair of VN Council, said: "With this award we are looking for someone who can be an excellent ambassador for the veterinary nursing profession; who has made a real and substantial difference to the profession; and who can raise its profile and fight its corner.

"I would urge all those who are passionate about the profession and its future to put forward someone who they think is deserving of this honour."

The award was launched in 2011 to celebrate the 50th anniversary of the first RCVS veterinary nursing training scheme. The first recipient of the award was Jean Turner, while Sue Badger received the accolade in 2012.

The nomination form for the award can be downloaded from www.rcvs.org.uk/goldenjubilee which also features a video of Kathy Kissick talking about its importance. Alternatively, you can view the video on www.youtube.com/rcvsvideos

The nominators must be registered/listed veterinary nurses or veterinary surgeons but the two additional proposers can be lay people.

For further information about the award please contact Annette Amato, Deputy Head of Veterinary Nursing, on 020 7202 0713 or a.amato@rcvs.org.uk.

Gardner Llewelyn Veterinary Recruitment has announced that its third annual Thank A Vet Nurse Day will take place on the 2nd June 2017, with the chance for one nurse to win an iPad and a nursing team to win a case of champagne.

Each year, the company invites veterinary surgeons, practice managers and practice principals to enter the competition by telling them what makes their nurse or nursing team outstanding, and deserving of special thanks, at: http://www.glvets.com/thank-a-nurse.asp

In 2016, the winning nomination for an outstanding nurse was Louise Cornford (pictured right) from Withy Grove Veterinary clinic. Her manager said: "Louise works tirelessly in the practice promoting better standards for all our patients and is always around helping the students and advising them on inpatient care. She gives up her own time to come back and nurse overnight patients when clients have difficulty finding out-of-hours care for their pets. She is also a full-time mum to three children. She became a vet nurse as a career change studying whilst caring for the family and then went on to get an additional qualification in critical care." 

The winning nurse team last year was from Ribble Vets. Their nomination read: "I would like to nominate my team of hard-working nurses for all the support they give to their colleagues, clients and especially the patients in their care. We have a wide age and experience range within the team and there is interest and expertise in surgical, medical, behavioural, rehabilitation and emergency nursing. Every patient counts and every nurse goes the extra mile on a daily basis. I am so proud of the team and they deserve a little thank you for all those bleary- eyed moments in the early hours dealing with an RTA, GDV, whelping or other emergency. They take it all in their stride - even the farm animal emergencies!"

Is your team, or a member of your team, deserving of a special thanks? If so, nominate them here: http://www.glvets.com/thank-a-nurse.asp

The invaluable work done by equestrian vets in the UK is to be recognised with a new award sponsored by leading equine insurance provider Petplan Equine at the Animal Health Trust Awards in November. The ‘Petplan Equine Vet of the Year' award people's vote will reflect the huge contribution made by vets to the equine community.

Owners and riders will be able to nominate their equine vet for the award if they feel that they are deserving of the recognition that this accolade would bring. Veterinary practice personnel are also encouraged to nominate a colleague who they feel has gone beyond the call of duty.  Leaflets have been sent to practices across the UK outlining how to nominate and people can also register through the Petplan Equine website www.petplanequine.co.uk.  A short list will be drawn up from the nominations received and an independent panel will decide the winner, who will receive his or her award at the Animal Health Trust Equestrian Awards in London on November 6^th 2008.

This year marks the 20th anniversary of the Animal Health Trust Equestrian Awards, which recognise the outstanding achievements made by horses, riders, owners and trainers throughout the equestrian world. This milestone coincides with Petplan Equine's 20^th anniversary and, since 1994 when the Petplan Equine Charitable Trust was founded, it has raised over £5 million, almost £500,000 of which has been donated to the AHT to fund research and development.

Jo Whitaker of Petplan Equine says: "It has been a privilege to be involved with the AHT Awards over the years and we look forward to this exciting 20th anniversary year.  Petplan Equine has sponsored the Eventing Award for the past three years but this new award will recognise the commitment and hard work of people within the equine veterinary profession and the service they provide to horse owners. Horse welfare is paramount at Petplan Equine and we are committed to promoting responsible horse ownership, through our wide range of policies, our charitable contributions and our Horse Handbook. This award will give the equine community the opportunity to acknowledge and celebrate the vet who has made the most outstanding contribution to the care of horses."

To nominate go to www.petplanequine.co.uk. The closing date for nomination is 3^rd October 2008.

Ceva Animal Health has announced that it will be bolstering its spring Feliway TV advertising campaign with a campaign across the London Underground to help extend its reach to light TV viewers.

The campaign will once again feature the brand's 'That Purple Cat' character. Highlighting stress-related feline behaviour problems and encouraging cat owners to talk to their vet about Feliway, the advertisement will appear on channels such as ITV2, E4, More4 and Channel 4 (London only) from 14 February until 27 March.

The campaign will also be running on 50 high impact TV screens on the London Underground from 28 February until 13 March and 18 April until 1 May. So, according to the company, the ad will not only reach over 1.2 million people who commute and use the Underground every day, but will also be seen by millions on one of the busiest days of the year on the Underground, the Royal wedding of Prince William and Catherine Middleton.

Julia Wood, product manager at Ceva Animal Health, said: "By extending our advertising campaign across the London Underground we are complimenting our TV campaign and targeting commuters with busy lifestyles - who spend little time watching TV - during a unique point in their day."

To support the campaign, Ceva is offering veterinary practices free merchandising material including client leaflets, double sided A3 posters and A5 window stickers. A range of offers are also available for free mini merchandisers and digital photo frames in return for purchasing product. In addition, Ceva is running a prize draw for £250 worth of Champneys Spa vouchers for that 'purrfect' pampering session.

For more information, please contact your Ceva account manager or call 01494 781510.

The British Small Animal Association has responded to Defra's statement on compulsory microchipping.

The Association says it is an advocate of compulsory microchipping as the most effective way to permanently identify a dog - as long as owners maintain an up-to-date registration on the various databases. As such it broadly welcomes the recent Defra statement.

However, BSAVA points out that the statement has come before a full and considered consultation in terms of its implementation, and says it raises a number of questions for vets in practice:

• The Dogs Trust scheme is offering to supply practices with the microchips. Yet with an estimated 3 million or more dogs in the UK currently without microchips, will the profession be expected to bear the brunt of the cost of training and paying staff to carry out the procedure, as well as the significant administration that follows?
• The current information from Defra suggests that the service will be free to pet owners. Even if this is the case at the Dogs Trust, Battersea and Blue Cross centres, it is unlikely that they will receive all unchipped dogs, so will those owners entering a private practice have a similar expectation?
• BSAVA is also concerned about an emphasis on microchipping that doesn't also consider the management of the relevant databases. Implanting a microchip in itself is without value unless it is linked to accurate information that is kept up to date.

Despite the headlines around the statement, this is yet to be laid down in law and will require changes under the Animal Welfare Act and potentially the Dangerous Dogs Act, so there is still a conversation to be had about its implementation.

For this reason BSAVA has announced that it is launching a consultation with its members to establish their concerns and opinions in order to work with all the organisations involved in the best interest of animal welfare and the profession. If anyone in practice wants to feed into this consultation, they should visit http://www.bsava.com or contact BSAVA's Scientific Policy Officer Sally Everitt via email - s.everitt@bsava.com.

BSAVA President Mark Johnston said: "While implantation can be straightforward for those with appropriate experience it will be important to ensure that all those who carry out implantation are properly trained. However microchipping is not just a matter of implanting the microchip, there is a significant amount of administrative work in ensuring that animals are properly registered and that details are kept up-to-date. All of these stages need to be properly funded if the scheme is to be successful and sustainable. BSAVA will be consulting its members to gather their views and concerns and hope to be involved in a productive conversation with all interested parties."

BSAVA says there is a good news animal welfare story within this statement concerning the seizure of animals during investigation under the Dangerous Dogs Act. The new measures will allow the authorities to decide whether a suspected prohibited dog can stay with their owners until the outcome of court proceedings. Until now all such animals had to be kennelled until the proceedings had concluded, which often means that dogs who posed no risk suffered unnecessarily.  BSAVA welcomes this new measure in the interest of animal welfare.

Dechra Veterinary Products has published a new podcast for vets about treating animals with otitis. 

In the 15 minute podcast, Carolyn Kyte, a vet in general practice, talks to Natalie Barnard, a veterinary dermatology specialist from Highcroft Referrals, and together they share their experience of the challenges of treating animals with otitis and explain why owners play a important role in successful treatment of the condition. 

Dechra Brand Manager Carol Morgan said: “Otitis is very common, particularly in dogs, but there is no ‘quick fix’ when some underlying factors are causing the problem. This can lead to frustration for the pet’s owners and animals not getting the consistent treatment they need to get better.  

“What Carolyn and Natalie bring to the table with their new podcast for the Dechra Academy is a light and insightful discussion about communication and education being the keystone for better otitis outcomes and how vets can improve on their consultation skills to handle cases better.”   

The otitis podcast is here: https://academy.dechra.com/learn/course/internal/view/elearning/1034/think-differently-about-otitis

The British Veterinary Association has contacted the BBC programme 'Countryfile' following the broadcast of an item on identifying wild ponies in North Wales using 'ear marking' on 31st October 2010.

The programme visited a farmer in Snowdonia during the annual health check during which the wild ponies are brought into the town with support from the Countryside Council for Wales. During the programme presenter Jules Hudson asked the owner of the ponies, farmer Gareth Wyn Jones, how he can tell which pony is which. Gareth Wyn Jones explained that each pony has 'special ear marks' and there was footage of ponies with both ear tags and ear notches (marks or cuts). However, ear notching is no longer permitted under the Animal Welfare Act.

The BVA contacted Countryfile expressing concern at the programme's contents and asking for a clarification to be made. Countryfile responded to explain they were not aware of the law in relation to ear notching and tagging but that they would undertake to clarify the facts in a future programme.

The BVA has also been contacted by the pony welfare charity People4Ponies expressing concern about the ongoing practice of ear notching and tagging in England and Wales.

In light of the programme the BVA is asking its members to remind horse and pony-owning clients that ear tagging and ear notching are not permitted in Great Britain under the Animal Welfare Act as they do not appear in the list under Schedule 1 of the Mutilations (Permitted Procedures) Regulations 2007 (or under the Animal Health and Welfare [Scotland] Act).

Since July 2010 there has been a legal requirement that all horses and ponies are permanently identified by microchip (with some small exceptions) and the BVA believes this removes the need for any other form of identification, such as ear marking and hot branding, even for wild equids.

The BVA will also contact Local Government Regulation (the new name for LACORS - the Local Authorities Coordinators of Regulatory Services) and the Welsh Local Government Association to ensure that those with responsibility for policing animal health and welfare legislation in England and Wales are taking the appropriate action.

Harvey Locke, President of the British Veterinary Association, said:  "This is a simple fact of legality and it appears there was widespread ignorance of the rules amongst all those taking part in the programme.

"As veterinary surgeons we have a responsibility to work with clients to ensure they are complying with animal health and welfare legislation. Ear mutilations are not permitted and we must make sure that message is reaching horse and pony owners.

"The BVA will also be contacting those responsible for enforcing the legislation relating to ear mutilations in horses and ponies to make sure the law is being policed."

The RCVS has announced that it will be exhibiting at the first ever BBC Countryfile Live event at Blenheim Palace in Oxfordshire this August.

The College says it will be promoting its Find a Vet search tool and its new Practice Standards Scheme (PSS) at the event, which runs from Thursday 4 to Sunday 7 August. It will also be giving career advice for prospective veterinary surgeons and veterinary nurses.

The College’s Find a Vet search tool was relaunched earlier this year, allowing users to search for a veterinary surgeon, veterinary nurse or veterinary practice all in one place. The tool also includes new features such as displaying a practice’s visiting information (including opening hours and car parking); enabling users to ‘get directions’ via Google Maps; advertising a practice’s PSS accreditations and awards; and returning individual profile pages for veterinary surgeons and veterinary nurses.

To promote the free search tool the College will be encouraging visitors to take part in its Find a Vet dice game, as well as hosting a random draw photo competition which will encourage members of the public to find and photograph one of our veterinary surgeons or veterinary nurses who will be lost in the grounds of Blenheim Palace.

Another of the College’s promotional focuses is the new PSS. The new PSS is designed to provide a greater focus on how practices use their resources to create a positive outcome for patients and clients, and allows for practices to distinguish the areas in which they excel through its awards system. The College says it is using BBC Countryfile Live to raise the profile of PSS and make animal owners more aware of the various available accreditation levels.

Ahead of the event, the RCVS is running social media competitions to give away 15 free pairs of tickets: on Facebook (/TheRCVS); Twitter (@RCVS_UK); and its new Instagram account (@thercvs). The competitions ends Friday 29 July, with winners being announced that day at 5pm. Tickets will allow entry on Thursday 4, Friday 5, and Sunday 7 August.