Originally launched in 2022, the company says the platform now has thousands of users including hundreds of imaging specialists from around the world.
Dr Oliver Gehrigsaid: "One of veheri's goals is to promote worldwide cooperation with experts as medical progress has always emerged from the collective, and the best in the field play a central role in this.
"We connect veterinarians globally via our global veterinary community, where cases can be uploaded and discussed.
"Veheri also offers direct access to one of the largest expert networks worldwide through our Diagnostics-Teleradiology Module”.
Teleradiology reports can be requested from €100 depending on the modality, and the company offers practice membership plans starting at €200 per month.
https://www.veheri.com
The University of Liverpool’s Philip Leverhulme Equine Hospital has installed a standing equine MRI scanner from Hallmarq Veterinary Imaging.
CEVA Animal Health has announced that its live enzootic abortion vaccine, CEVAC® Chlamydophila, now has an added benefit. It can be used simultaneously with the only available toxoplasmosis vaccine. According to CEVA, infectious abortion, particularly enzootic abortion (Chlamydiosis), has been known to wipe out up to 50% of lambs. Strategic use of CEVAC® Chlamydophila, a live enzootic abortion vaccine, can not only prevent abortion but can also control excretion and the threat of infection.
The company says: "CEVAC® Chlamydophila makes practical and economic sense. A vaccination every four years will help your clients’ flocks remain chlamydiosis-free and the cost of treatment should work out at well under 75p per sheep per year. This is a tiny investment for your clients, to prevent the financial loss of an abortion. The fact that the product can now be used on the same day as the toxoplasmosis vaccine means that is now one of the most convenient and affordable methods currently available."
Ideally routine preventative measures should be taken prior to mating and when new sheep are introduced to the flock, to ensure abortion and infection rates always remain as low as possible.
All animals should be vaccinated in the first year, with replacements being vaccinated from six months of age, at least four weeks prior to tupping.
CEVAC® Chlamydophila is quick and easy to administer, using the special, multi-dose injector gun. One bottle of vaccine contains enough for 20 doses.
For further product information contact your local CEVA representative or CEVA Animal Health Ltd, 90 The Broadway, Chesham, Bucks, HP5 1EG or visit the website at http://www.ceva.uk.com/
Petlog has kicked off its annual National Microchipping Month by joining forces with Hampden Veterinary Hospital in Aylesbury.
Petlog holds National Microchipping Month throughout June each year to promote the benefits of microchipping and the importance of keeping contact details up to date.
This year, Hampden Veterinary Hospital has been encouraging pet owners to make sure their pets are microchipped by offering half price microchipping at a 'responsible pet ownership' event hosted at the hospital.
Celia Walsom, Petlog Executive said: "National Microchipping Month is a fantastic chance to promote the benefits of microchipping, and we are thrilled that Hampden Veterinary Hospital took such a proactive role in encouraging responsible dog ownership through this event. Microchipping is a great way to permanently identify your pet, and ensure that if he or she goes missing that you are reunited as quickly as possible."
Petlog says that last year, it received almost 120,000 lost and found calls in total from around the UK.
This June, Petlog customers can upgrade to the Petlog Premium lifetime service online for £7.50, allowing them to update their contact information as often as needed with no extra costs.
For more information on National Microchipping Month or Petlog visit www.petlog.org.uk or www.thekennelclub.org.uk.
Vétoquinol - maker of Epiphen, the anti-epileptic phenobarbital for the control of epilepsy in dogs - has added a new client brochure and a fridge magnet to its Epiphen support packs, designed to help owners understand the condition and make it easier for them to comply with daily dosage requirements.
The new brochure is called What I need to know and is written for clients that have been prescribed Epiphen for their pet for the first time.
Abbie King, Product Manager for Epiphen, said: ''The inspiration for the new brochure came after spending time at the Animal Health Trust in Newmarket and realising how much information an owner needs to take in when their dog is diagnosed with epilepsy."
The new brochure covers the important information owners need to help them understand and manage their dog's epilepsy, including how Epiphen works, what they can do to help their dog, how to monitor seizures, where to find further information and frequently asked questions.
The Epiphen Treatment fridge magnet is designed as a quick reference guide to prescribing information that is needed every day when living with a dog with epilepsy. The magnet leaves space for the owner to write in their dog's name, dosage details and timings and their vet's phone number. Vétoquinol says it is especially helpful as a reference if more than one person is caring for the dog.
The new items enhance the existing Epiphen support pack, which comprises an owner manual, medication record and seizure diary, dog tags, seizure report pads, free serum level monitoring vouchers and a free, online resource at www.epiphenonline.co.uk
Vétoquinol also invites practitioners who are dealing with challenging cases to take advantage of its free Ask the expert scheme on 0800 169 8197 or email a case history to epiphen@vetoquinol.co.uk.
To order the new Epiphen support materials, ring 0800 1698197. Alternatively, visit: www.vetoquinol.co.uk to find out more.
International Cat Care (formerly the Feline Advisory Bureau) is once again raising the issue of cats accidentally poisoned by dog flea products containing permethrin.
The charity is undertaking a campaign to warn owners of the dangers of using dog flea products on their cats because cats are still dying unnecessarily. While the incidents outlined here occurred in the UK, previous reports have shown that this is the most common cause of poisoning of cats in many countries because products are widely and easily available.
Gary Rutland RVN DipAVN(Surgical), Head Nurse and Cat Advocate at the Cat Friendly Millennium Veterinary Practice in Essex was moved to get in contact with International Cat Care after the death of a nine-week-old kitten treated with a permethrin-containing dog spot-on bought at a local pet store. Understandably, both the owners and the practice staff were greatly distressed. The owner used it on her dog and, because it was cheap, assumed it would 'not be strong' and would be fine to use on the kitten. A video of the kitten on the ICC website (www.icatcare.org/permethrin/cat-deaths) shows the resulting seizures.
The second incident concerned two 7-year-old cats treated accidentally after Donna, their owner, bought a dog spot-on containing permethrin from a local shop without wearing her glasses. Someone had placed a dog treatment among the cat treatments and she picked it up. No advice was given to Donna in the shop. She said that the flea treatments were on the shelves, 'just like selling smarties in a children's candy store'.
Although both products had a warning on the packaging, this was either not seen or not taken seriously enough because such products are so freely available and nobody thinks that a drop of a dog product could kill their cat.
International Cat Care is demanding that dog spot-on flea products containing permethrin should not be available without verbal advice at the point of sale. Currently these products are categorised by the Veterinary Medicines Directorate (VMD) in the UK as AVM-GSL, which means that they can be bought directly off the shop shelf without the need for advice. The charity says they should be recategorised as NFA-VPS so that they can only be purchased if there is someone in the shop who is suitably qualified to speak to and advise the buyer. The shop should advise that they are only for use on dogs, and ask if there are any cats in the home which could come into contact with a recently-treated dog. The owners can then be warned to keep the dog and cat apart, or advised to use a different product. Advice must be given with some other current non-permethrin containing spot-on products sold through pet shops under the NFA-VPS authorisation and many of these products have a much safer profile if used accidentally on cats, than those containing permethrin.
Dr Andy Sparkes, Veterinary Director for International Cat Care, said: 'Many practices see permethrin poisoning in cats several times a year but do not contact the VMD because the product is not a POM or they feel that the Directorate already knows about the problem. We feel strongly that the problem is greatly under-reported. Nothing will be done unless the full extent of the problem is realised by the VMD, so please report each one by going on the website at https://www.vmd.defra.gov.uk/adversereactionreporting/. These cat deaths are totally preventable - you can sign our petition at www.icatcare.org/permethrin/petition to change the categorisation.'
The charity is also asking the pet trade to voluntarily class these dog spot-on products containing permethrin as NFA-VPS and to provide advice to their customers accordingly. Pets at Home is working with International Cat Care and the company will be adding a till prompt so that the product cannot be sold without customers being asked whether they have a cat and given appropriate advice.
Maeve Moorcroft, Head of Pets at Pets at Home which earlier this year launched its Flea Fight Force said: 'We take the risk of permethrin poisoning in cats very seriously. We are introducing prompts at our tills so that customers are asked during the checkout process if they are aware of the risk to cats in the home when purchasing a permethrin based spot-on dog flea treatment, and also advised to wait at least 72 hours after treating the dog before the dog and cat can come into close contact.'
International Cat Care is urging veterinary practices to ensure that if concentrated permethrin-containing spot-on products are prescribed and dispensed for use on dogs, adequate warnings are given, including when owners come in for repeat prescriptions. Asking if there is a cat in the house each time a product is dispensed is critical in case a cat has recently been added to the home.
Information on the veterinary treatment of permethrin poisoning cases can be found on the ICC website at www.icatcare.org/permethrin/vet-info
VMA chair, Claire Edmunds said: "The aim of the PR award is to recognise the value that media and public relations can add to the marketing mix.
"The award is given to the entry that has delivered the most innovative and effective PR campaign during the previous year, as judged by a panel of industry professionals. This can be a single ‘one-off’ event or article, or a sustained campaign over a given period."
The winner and two highly commended entries will be announced at the VMA Awards on Friday 17th March 2017, at the London Lancaster Hotel.
The last date for entry submissions is 10th February and the event takes place at 11.30am on Friday 17th March 2017.
For further information visit www.vma.org.uk
The speaker line-up includes performance coach and head of training at VDS training, Carolyne Crowe, Jamie Callan, Professor of Leadership & HRD and Director of Equity & Diversity at Newcastle Business School and Laura Whyte, who was HR Director at the John Lewis Partnership and is now a Non-Executive Director with a number of organisations including XLVets, the British Horseracing Authority and the Ministry of Defence.
A number of women from industry and practice will also share their experiences and perspectives in short sessions entitled ‘If you can see it, you can be it!’ to reflect how veterinary women can tackle challenges and make the most of opportunities.
The event is being steered by Liz Barton, the editor of Veterinary Woman, and Kerrie Hedley, the Chief Operating Officer at XLVets. Liz said: “We’ve been working hard to develop resources for women in the profession for the last few years and it’s wonderful to see so many women coming together and providing the skills and inspiration that will help other women aspire to leadership roles.”
Kerrie, who will be running a workshop on 'Overcoming Stereotypes: What does the future leader look like?' added: "From the research I undertook last year we know that there is a stereotypical perception of what a leader looks like in the profession, for example a requirement to work full time. This workshop is about crushing that stereotype and defining what the future leader could look like. I'm really excited to be supporting women to develop innovative solutions in their leadership journey and look forward to seeing what we can achieve at this inaugural event."
The event is open to anyone in the profession – vets, RVNs, practice managers, whether from independent or corporate practice, industry or academia. Registration costs £45, inclusive of VAT and £20 for students if booked at the early bird rate before 31st August.
Recordings will be available to anyone who registers but can’t attend the whole six hours.
Registration is now open at https://bit.ly/VeterinaryWomenInLeadership.
Pfizer Animal Health has launched Vet Support+ a dedicated veterinary business consultancy team with a brief to boost the profitability and productivity of veterinary practices across the UK.
Staffed by a team of seven business consultants who have undertaken academic and practical training to add to their experience in the veterinary industry, Vet Support+ will offer tailored support to practices in a format which aims to offer flexibility and a rapid return on investment. The services range across the three critical areas of business operations, client relations and staff management. Consultants will initially focus on supporting practices operating in the companion animal sector, extending their service to the dairy sector early in 2011.
According to Pfizer, the Vet Support+ service has been developed in response to detailed research among practices to understand their requirements for business advice and support. It's launched against a backdrop of continued stagnation in the veterinary sector according to latest data from the Fort Dodge Index benchmark of practice performance. Vet Support+ will operate independently of the pharmaceutical business with no sharing of information or data.
Vet Support+'s consultants are based across the UK in order to be convenient for practices in any part of the country.
The team is headed by Laura Jenkins, who has held a range of senior roles at Pfizer UK. Laura said: "Many vets working in practice relish the clinical side of their work for which they have trained so hard. It can therefore come as a shock to many that they also find themselves responsible for running the business side of the practice for which they may have received virtually no guidance during their training. They have a real need for objective, practical advice they can trust, which is based on a detailed knowledge of the market. Many also appreciate 'hand-holding' and coaching through the tough process of making changes required within the practice in order to put it on a more stable and successful footing. The continuing challenges of the economic climate make it imperative that practices take bold steps now to ensure not only that they're able to withstand the continued recession but are well-positioned to take advantage of the upturn when it comes.
"Our Vet Support+ consultants are highly experienced in the veterinary market and have received very positive feedback from the practices they've worked with during a pilot of the service. They're focused on demonstrating significant value to their clients and achieving early results on the bottom line. They'll be looking to build a close relationship with their client practices, acting as a coach and 'critical friend' as they help them plan for a successful and profitable future."
For further information on the Vet Support+ service please contact Laura Jenkins on 01737 330705.
The statement, which can be downloaded here, is supported by a number of people and organisations in both the human and animal sector, including the BVA, Lyme Disease Action, the Blue Cross, Bristol, Nottingham and Surrey Universities.
The guidelines cover:
The statement was coordinated by MSD Animal Health and ESCCAP UK and Ireland in the run up to Tick Awareness Month, MSD's annual campaign coming up in September.
Amanda Melvin, Senior Product Manager, MSD Animal Health said: "The approval of this statement is very timely as we approach Tick Awareness Month. It is a major step forward for the industry by giving all the organisations involved a clear position on the subject. This will allow us to move forward together and tackle some of the issues related to ticks and tick borne diseases, including providing vets with clear practical guidelines for tick control.”
For further information about Tick Awareness Month, contact your MSD Animal Health representative.
The training material includes a range of new downloadable marketing resources for vets and SQPs to help maintain communications with their farmer customer base while face-to-face contact opportunities are restricted. They include a newsletter and social media and farmer engagement tools for various dairy, beef and sheep disease management issues.
Vets can also access new BRD management content highlighting the benefit of immunity-led disease prevention and ultrasound scanning of calf lungs. You can also view a range of practical ‘how to’ videos, as well as five different webinar recordings explaining ways to collaborate more effectively with farmers over youngstock rearing issues. The content is based on implementing MSD Animal Health’s versatile calf health checklist engagement tool, which facilitates an audit-based approach to assessing and improving current on-farm management practices.
MSD says it has another two webinars in the pipeline, which will be released in the weeks ahead: ‘Immunology’ with Professor James Roth and ‘Salmonella’ with Katrina Henderson from SAC.
To access all the training content, visit: https://www.msd-animal-health-hub.co.uk
With dysentery apparently at its highest level for many years, Pfizer Animal Health has launched a new campaign to help increase awareness of the benefits of selecting the best prevention and treatment options.
Nigel Lodge MRCVS, Pfizer technical manager said: "The increase in dysentery can be attributed to a combination of factors including more frequent movement of weaners and a reduction in the level of feed medication resulting from the increasing use of more vaccines against other disease.
"With the early onset of winter, we know that dysentery will survive outside the pig for up to seven weeks in cold moist conditions and other pathogens for considerably longer."
The campaign is headed by a new guide, 'Enteric Disease Management', which looks at prevention and treatment of the problem, one of the most costly to the producer. Dysentery alone is estimated to cost more than £10 / pig finished considering higher mortality, increased feed costs and non-marketable animals.
The guide says that according to the housing system some of the pathogens have extremely long survival times - three months for E coli, nine months for salmonella and one year for coronavirus (transmissible gastroenteritis). It provides advice on limiting infection and reducing stress on the pigs.
Mr Lodge says that the incidence of dysentery fluctuates in different areas of the country with varying antibiotic sensitivity. Hence, a sensitivity test is essential when deciding on a particular medication.
With enteric diseases in general, there are a wide range of causes - including bacteria, viruses, parasites, management or nutrition. Mr Lodge said: "The causal agent can sometimes be diagnosed from clinical signs, such as dysentery, but generally post mortem and laboratory diagnosis is required.
"There are various antibiotic products which can be used but all should only be used after management issues such as bio security, pen management and rodent control have been addressed.
"Some products are specific in their activity, such as Lincocin Premix and swine dysentery. Others have a broad spectrum of activity and should be used where mixed infections are diagnosed. Linco-Spectin Premix, for instance, is active against E coli, Salmonella, ileitis, swine dysentery and other enteric bacteria."
Copies of the new publication - including a competition to win two prizes of one tonne of pig feed - are available from Pfizer Animal Health via Scott Wheway Tel: 01737 330941 or scott.a.wheway@pfizer.com
Elanco Companion Animal Health, maker of Comfortis chewable tablets for dogs, has launched a range of support materials to help educate pet owners on flea infestation and the healthcare issues associated with fleas and encourage enquiries about flea control solutions.
The Range of Comfortis materials features point of sale equipment including free-standing zig-zag display units, window hanging displays, stacking cubes, freestanding easels and leaflet holders as well as client leaflets, waiting room display kits, posters and 20% discount letterheads and postcards for mail-outs. An animation (shown below) is also now available in various formats for veterinary practices to use on their waiting room monitors or websites. The animation, which aims to educate dog owners on flea infestations and complications, covers common risk factors for flea infestations, flea facts including the lifecycle of the flea and encourages pet owners to ask for further information on oral flea control options.
Matthew Rowe, senior product manager at Elanco Companion Animal Health said: "With many pet owners seeking their flea control solutions from other sources, such as the increasingly competitive pet superstores, veterinary businesses need to provide unique preventative healthcare services to their clients to help bond them to the practice and ensure that they return again and again. The new Comfortis support materials will help raise client awareness of the benefits of veterinary prescribed flea treatments and thereby help differentiate veterinary practice flea control solutions from those available in country stores, pet shops, supermarkets and pharmacies."
For further information on Comfortis, or the range of support materials, contact your Elanco Companion Animal Health key account manager or email elancocah.uk@lilly.com.
Bioscience students from the Royal Veterinary College are more likely to be in industry relevant employment six months after graduation than any other institution in the UK, according to new university rankings.
The Guardian University Guide 2013 places the RVC's Bioveterinary Science programme eighth overall, out of 97 institutions across the UK. This represents a significant improvement on previous years - in the 2012 University Guide the RVC ranked 31st overall and in 2011 was placed 46th.
The RVC also ranks top for student satisfaction of both the course overall and the standard of teaching - 100% and 99% respectively. This success follows a focus on improving student experience across the College with the RVC picking up the 2012 Times Higher Education award for Most Improved Student Experience.
Professor Stephen May, vice-principal for teaching at the Royal Veterinary College, said: "It is a fantastic achievement to see our Bioveterinary Sciences programme performing so well, especially in terms of student satisfaction and employment. The success of this programme indicates the College's firm belief that veterinary science is much bigger than just veterinary practice; the combination of veterinary medicine, human medicine and environmental science will, in future, be essential to tackling some of the biggest health issues in society."
Virbac Animal Health has launched an extra small version of its VeggieDent dental chews for dogs weighing less than 5kg.
Research commissioned by the company shows that 9% of all dogs in the UK weigh less than 5kg1 and that periodontal disease is over-represented in this group2.
According to the Kennel Club, celebrity culture is boosting the popularity of small breeds. Apparently there was a 25% increase in Kennel Club registrations of Chihuahuas in 2011, following publicity about Paris Hilton and her Chihuahua. Virbac says numbers of other small miniature breeds such as pugs are also growing rapidly.
Virbac says VeggieDent chews are designed to work with the animal's chewing action, 100% vegetable, highly palatable and feature a special design to increase chewing time. A recent study3 showed that a daily XS VeggieDent reduced halitosis as well as significantly reducing gingivitis, plaque, and tartar accumulation.
Chris Geddes MRCVS, Product Manager at Virbac said: "With growing numbers of very small dogs in the UK, we wanted to produce a chew which was exactly the right size for them.
VeggieDent Chews are already popular among dog owners because they are a nutritious and palatable plaque control aid, minimising tartar build up and improving breath odour. With the launch of the extra small size, we now offer the perfect chew for every size of dog."
For further information, contact your Territory Manager or call Head Office on 01359 243243.
References:
The man was arrested on Sunday 4th September in connection with six burglaries, all of which occurred overnight between 22 August and 3 September at practices in Esher, West Molesey, East Molesey and Claygate.
The police say entry was gained by smashing windows (so, not what you'd call a cat burglar, then). Various items were stolen, including money and medication. There were also a number of unsuccessful break-in attempts.
Detective David Thomas, who is investigating the offences, said: "Although we have made an arrest in relation to these burglaries, I am still appealing for anyone who has seen anything suspicious in the vicinity of a vets surgery recently, or with any other information which could help to progress the investigation. I would also like to speak to anyone who has come across any discarded cash boxes or safes or been offered any cut price veterinary drugs."
If you can help, please call Surrey Police on 101, quoting master crime reference number 45160072203 or you can use the online reporting system found at https://report.police.uk/ and enter the reference number in the ‘Additional information' section.
If you do not want to leave your name the independent charity Crimestoppers can be contacted on 0800 555 111.
The collection draws together a selection of materials, including chapters from BSAVA Manuals, articles from Companion, webinars and Congress lectures.
The collection is divided into four areas: general information, client communication, client support and practitioner support. It includes things like:
Julian Hoad, Chair of the BSAVA Publications Committee said: “Death and taxes are the only two certainties of life, according to Benjamin Franklin! Our pets don’t have the worry of taxation but managing the end of life for them is something that all owners must face. It is probably the most challenging part of our veterinary work also – managing the emotional, sometimes highly charged, aspect of the situation, whilst maintaining an objective focus on the patient.
"This new collection provides a handy resource for this important area of veterinary practice. The collection will enable the recent graduate to gain confidence in dealing with these cases; tips for improvement that even the more experienced clinician will find useful are also included.”
The collection can be accessed via the BSAVA Library https://www.bsavalibrary.com/content/end-of-life---introduction at a cost of £20.00 for BSAVA members or £45.00 for non-members.
Dan, who is a novice runner, will be running the 13.1 miles between Newcastle and South Shields on Sunday 12 September. He said: “You’d think that lockdown would be the perfect opportunity to train hard and then breeze through the ‘world’s biggest and best half marathon’ but, perhaps like many others, I ate cheese and drank wine for 18 months, so the challenge is now really on.
“I’m raising funds to help save the rhino because the conservation of these magnificent animals is so important and I hope the added pressure of supporting the charity will propel me across the finish line. I’m also excited to be running in Newcastle at a time when Medivet is growing its presence in the North-East of England.
“Running in the rhino suit will be tough but it has an internal fan which I hope will keep me cool on the day. Let’s hope the weather will be kind!”
Donations to support Dan's fundraising can be made at https://uk.virginmoneygiving.com/DanSutcliffe1
Vetoquinol UK is offering vets the chance to receive a free pair of either Oster A5 clippers or the new cordless Oster Power Pro Ultra Clippers, worth over £200, free of charge.
Buy £400 worth of Marbocyl P (palatable) tablets, and Marbocyl SA injection to get the Oster A5 clippers, which is equivalent to a 25% discount. Alternatively, to receive the new Oster Power Pro Ultra Clippers, you need to buy £700 of Marbocyl P and Marbocyl SA, equivalent to a discount of 29%.
There is also the option to include Clavaseptin in this offer. Clavaseptin is a highly palatable amoxycillin/clavulanic acid antibiotic licensed for both dogs and cats. Buy £400 worth of Marbocyl, Marbocyl SA AND Clavaseptin and receive the Oster A5 clippers, or spend £700 on these three products and receive the Oster Power Pro Ultra Clippers.
These Oster Clipper offers are valid until 29th August, or while clipper stocks last, and cannot be used in conjunction with any other promotion offers.
Details of the new charges are found on the in-flight safety card ...
The BSAVA has released a statement in support of the television programme Pedigree Dogs Exposed - three years on, made by Jemima Harrison. The programme was broadcast earlier this week on BBC4 as a follow up to a documentary which was first shown in 2008.
BSAVA President Andrew Ash said: "Jemima Harrison has highlighted an important issue. It is essential that veterinary surgeons, dog breeders and the general public no longer accept that breeding for extremes of conformation or knowingly from animals with inherited disease is an acceptable practice. The programme highlighted two main areas of concern, firstly the small genetic pool that exists in many breeds and secondly continued breeding for extremes of body shape. Both these areas must be addressed urgently. A civilised nation must agree that it is not acceptable to breed dogs that cannot function as dogs."
He went on to say that: "BSAVA supports the health schemes that are now available to owners as steps in the right direction. However it is difficult to believe that health schemes are going to be sufficient in themselves to tackle these problems rapidly and effectively. It is particularly perverse to be promoting health schemes and yet continuing to allow the registration and showing of progeny with Coefficients of Inbreeding as high as 47.5% or where the animal concerned is known to have failed a screening test (significant in that breed)."
Vice President Mark Johnson said: "We are supportive of the changes that the Kennel Club has made so far, and applaud them in allowing the introduction of new genes into certain breeds as demonstrated by the registration of the LUA Dalmatian. I support the introduction of the "Mate Select" scheme (link) but believe that the Kennel Club should adopt the Advisory Council on Welfare in Dog Breeding recommendation and not register puppies with a coefficient of breeding (over 5 generations) greater than 12.5%."
The BSAVA says it supports the BVA in its call for a radical review of all breed standards to ensure that they actively protect the health and welfare of the dog. However it is important to remember that inherited disease is not just a problem of purebred dogs and BSAVA supports the introduction of legislation that seeks to improve the health and welfare of all dogs.
Since 2014 the RCVS has trialled two different ADR services with the aim of helping resolve complaints between animal owners and veterinary practices that do not meet its threshold for serious professional misconduct.
Since October 2016, this has been in the form of the Veterinary Client Mediation Service (VCMS), administered by Nockolds Solicitors. The VCMS is free for both animal owners and veterinary professionals and cases will only be taken with the consent of both parties.
Eleanor Ferguson, RCVS Registrar, said: "We are very pleased that ADR in the form of mediation has received the unanimous support of RCVS Council members as part of the process for handling veterinary complaints.
"Throughout its trial period the VCMS has very much been complementary to our concerns investigation and disciplinary process. While we are bound by statute to investigate concerns, it has allowed our Professional Conduct Team to 'triage' cases, and to signpost complainants either to the College or the VCMS as appropriate. This has allowed greater time and resources to investigate concerns that could constitute serious professional misconduct.
"We also believe that the VCMS is good for both the public and the profession because it encourages both parties to communicate, find areas of agreement and come to constructive solutions, rather than being an adversarial process that assigns blame and adjudicates remedies."
Jennie Jones, a partner at Nockolds Solicitors which administers the VCMS, said: "The service is here to help veterinary clients and practices find a resolution for complaints that cannot be resolved within the practice. Complaints are referred to the VCMS by clients and practices where the relationship has become strained or communication may be difficult. Importantly the service does not look at who is right or wrong, but focuses on finding an outcome that both parties can live with and bringing an end to the complaint.
"In our experience this has ranged from reassuring clients and helping them to come to terms with what has happened, refunding fees, further explanations, apologies, small goodwill payments, securing procedural changes at the practice and agreement by the client to settle outstanding fees which have been withheld because of the complaint.
"We understand complaints are highly emotional and stressful for both parties, so the VCMS team will not ask parties to speak to one another directly. It is also not about assigning blame but is about moving forward to allow both parties to bring the complaint to a conclusion. When we hear from practices and clients alike that they can now sleep at night, or their relief that a complaint is resolved, I know ADR and the VCMS does help and make a difference."
The College says that during the trial period, 165 of the 870 enquiries received by the VCMS went to mediation. Of these, 129 were successfully mediated with the other 36 remaining unresolved. Of the other enquiries 297 resulted in the animal owner being referred back to the practice so that internal complaints processes could be exhausted first, 93 did not progress because the animal owner did not pursue the complaint, 73 were dealt with through advice, 66 did not progress as the practice declined to engage, 76 were outside the service’s remit and 100 are currently ongoing.
Taking into account the overall feedback received from both animal owners and veterinary professionals and the positive responses on the independence and fairness of the VCMS, Council agreed that Nockolds continue administering the scheme, with a review starting in 18 months’ time to take into account experience and learning as the scheme continues to evolve. During the Council meeting statements of support for the VCMS were also heard from a representative of the Veterinary Defence Society (VDS) and an independent consultant on consumer affairs.
A spokesperson for the VDS said: "The VDS assisted over 150 practices that agreed to participate in the ADR trial and developed a constructive working relationship with the VCMS staff. In the vast majority of cases mediation has resulted in a satisfactory outcome with little or no financial consequences.
"The Society considers this voluntary scheme particularly suited to the many client care complaints that are directed at the RCVS due to public misunderstanding of the College’s role, but the investigation of which creates disproportionate concern to the professionals involved. The independent nature of the VCMS has been a key feature of the trial, although access to experienced, non-judgemental, veterinary advice has provided the necessary professional expertise when necessary."
More information about the VCMS and its processes can be found on the service’s dedicated website: https://www.vetmediation.co.uk/
To contact the service directly call 0345 040 5834 or enquiries@vetmediation.co.uk
A poll carried out by The Children's Mutual has found that becoming a veterinary surgeon is one of the most popular career ambitions for 5-7 year olds, second only to becoming a teacher.
The Children's Mutual questioned over a thousand parents about what their children said they wanted to be when they grew up and found that the majority of today's children are looking for a career which requires further training and education. The top careers of doctor, teacher and vet have featured in the 'What I Want To Be' poll for the last three years, demonstrating that children consistently aspire to careers that will need higher education.
However, if you want your children to follow in your footsteps as a vet, you might like to start setting something aside now. According to The Children's mutual, it currently costs £74,700 to train to become a doctor and £75,100 to become a vet but these are set to increase by around £41,000 based on current projection levels over the next 18 years.
The top 10 career ambitions in 2010 (2009 in brackets) were:
Tony Anderson, Marketing Director of The Children's Mutual, said: "The children questioned for our research are lucky enough to have a Child Trust Fund account and with half of accounts opened with us receiving additional savings on a monthly basis, we hope these children face brighter financial futures. The question going forward is how parents will fill the savings black hole for children born from January 2011 if the Child Trust Fund is scrapped."
BCF has launched the CR7, a new dental x-ray system to add to the company's range of digital radiography equipment.
BCF describes the CR7 as a portable, desk-top sized, small format CR X-ray dental system which has been specifically designed for dental diagnosis in a veterinary practice, with intuitive operation and fast workflow integration.
Kat Evans from BCF said: "The image quality on this machine is fantastic. The CR plates are scanned at 25 line pairs per mm, giving over double the resolution of any traditional CR system. This allows for much more accurate diagnosis of dental disease. It can also be used with a normal X-ray generator."
For more information visit www.bcftechnology.com or call +44 (0)1506 460023 to arrange a demonstration. You can also join BCF on Facebook at www.facebook.com/bcftechnology