YourVets, the network of privately owned small animal veterinary practices has opened a new clinic in Dagenham, Essex and is re-opening an expanded and improved practice in Wythall, Birmingham later this month.
YourVets already has five clinics operating throughout the West Midlands and Essex, with the philosophy of providing a friendly, caring and high-quality service at an affordable price.
YourVets says its Dagenham clinic is a new, purpose-built facility while the Wythall premises has been enlarged and improved to supersede the old Pet Vaccination Clinic. The Wythall clinic has also been re-branded under the YourVets name, to reflect that fact that its veterinary care has grown to encompass the full range of veterinary procedures, rather than just vaccinations.
The clinics are equipped with high-tech equipment and top-class facilities. They offer a walk in appointment service to provide clients with maximum convenience and flexibility and have easy access to YourVets' own affordable 24-hour emergency service. Owners can also register their pets and order prescriptions online, for added speed and efficiency.
Jonathan Stirling, Managing Director of the PVC/YourVets group, said: "At Dagenham and Wythall, as with all our clinics, visitors and staff will be able to benefit from outstanding facilities, including air conditioned buildings, easy parking and the very latest medical equipment in a relaxed, fun and welcoming atmosphere."
Faye Fraser, Practice Manager at the YourVets Coventry clinic, says: "I love my role at YourVets. It gives me immense satisfaction to know that so many pets and owners have access to our truly affordable prices and professional veterinary service. We all care deeply about the animals we treat, and my love for animals extends into my home life, too. I have two rescue cats Tarot and Sorrell, who both need lifelong medical care."
YourVets currently has clinics at Coventry and Nuneaton in the West Midlands and Rayleigh in Essex. YourVets Dagenham opened on 4th February 2012 and the new-look YourVets Wythall will launch on 12th February 2012, with a special open day.
For more information about YourVetsvisit http://www.yourvets.co.uk/.
Virbac has announced that Canine Prostate Awareness Month, its initiative to highlight the prevalence of Benign Prostatic Hyperplasia (BPH), will be running again in November, and is urging practices to join in.
The initiative is timed to coincide with Movember, the fundraising initiative for male prostate disease and testicular cancer. Virbac says it hopes CPAM will remind owners that men are not the only ones to suffer from prostate disorders. Indeed, more than 80% of entire male dogs over the age of five are thought to suffer from BPH1.
As part of CPAM, Virbac is providing participating practices with promotional materials including owner educational and display materials, a template press release for local media, and free branded slip leads to pass on to owners who have had their dog checked.
Chris Geddes MRCVS, Senior Product Manager, said: "CPAM is a well-supported initiative and, running it at a time when the media spotlight is already on the dangers of prostate cancer in men, means we can spread the message that owners should also be monitoring older dogs for signs of prostate disease."
Virbac has introduced Odelis CPSE, the first ELISA test to screen for, diagnose and monitor BPH. It is available from three UK diagnostic laboratories. According to the company it is a cost-effective, precise and reliable alternative to rectal palpation. It also offers Ypozane, a tablet treatment for BPH, which takes effect within a week and lasts for six months.
Chris added: "The problem with BPH is that the majority of dogs suffer in silence. It is a painful condition that goes unnoticed until it reaches an advanced stage, where the owner notices blood in the urine or painful urination.
"We're providing practices with all the materials they need to promote the campaign in their locality and hope that those getting involved will find it effective in terms of bringing clients into the practice for advice on BPH. We've also organised coverage in national dog magazines to drive clients to practices."
Practices that diagnose a dog with BPH during CPAM are asked to contact Virbac with details as it plans to collate a series of case studies from the initiative. Love2Shop vouchers to the value of £50 will be provided for the five most pertinent case studies submitted by the end of 2013.
For further information on CPAM, email cpam@virbac.co.uk, contact your Virbac Territory Manager or call the company direct on 01359 243243.
Reference
The founders of ioLight, Andrew Monk and Richard Williams, will be in attendance on the Bayer stand to answer questions about the new product.
James Crawford, Head of Marketing at Bayer, said: "Bayer is delighted to present the ioLight microscope on our stand at the London Vet Show 2016. The microscope provides fantastically clear images and is simple to use, showing off Bayer's products for all our customers to see."
Professor Mike Taylor, a Diplomate of the European Veterinary Parasitology College, is in the process of evaluating the ioLight microscope as a tool for the diagnosis of parasitic infections of farm animals.
Normally he uses a laboratory microscope for this work but they are not routinely used on a farm. He has also tried a portable digital microscope, but finds it does not give the resolution required for identification of protozoan parasite species or for counting nematode eggs. Mike said: "The ioLight’s portability, image quality and connectivity to the Apple iPad offer great potential for the development of rapid methods for identifying parasites, or determining parasite burdens. I can envisage its use by both veterinarians and suitably trained livestock farmers, in the practice laboratory or directly on the farm."
Andrew Monk said: "Since our launch earlier this year we have seen a massive interest from the veterinary sector. We are thrilled to have the opportunity to demonstrate our microscope to such a large audience, and are looking forward to working with Bayer."
For more information visit iolight.co.uk or email Andrew Monk at andrew.monk@iolight.co.uk.
RCVS Council member Professor the Lord Trees has today submitted a Private Members’ Bill to the ballot of the House of Lords which would legally protect the title ‘Veterinary Nurse’.
If the Bill is drawn sufficiently highly in the ballot, it will be debated in the Lords and the Commons. If approved by both Houses, it'll become law.
As it is drawn up, the Bill would prohibit use of the title ‘Veterinary Nurse’ for any person whose name is not on the RCVS Register of Veterinary Nurses. Any non-registered person who used the title Veterinary Nurse or a name, title or description that implied they were on the Register would be guilty of an offence and may be fined or convicted under the Veterinary Surgeons Act.
Lord Trees said: “It is very exciting, and a privilege, to be entering a Private Members’ Bill to protect the title veterinary nurse into the ballot for Private Members’ Bills in Parliament. If we are drawn high enough in the ballot and if we can get Parliamentary time – two important ‘ifs’ – I am confident that the Bill will receive total cross-party support.
“It would mark the final brick in the wall of creating a fully-fledged, recognised and protected veterinary nursing profession. This is what the veterinary nursing profession merits and the public deserve.”
The House of Lords ballot will be drawn before the summer recess. In the meantime, the RCVS is encouraging registered veterinary nurses to back its campaign to protect the title and raise awareness of the issue with their clients.
Further details about the campaign, including a short animated film, can be found at www.rcvs.org.uk/vntitle
The idea is for as many practitioners as possible to come and share their experience, tips or advice in a discussion thread where members can vote for the posts that they think are the most interesting or helpful. The most up-voted reply is highlighted at the start of the discussion thread and will receive an Amazon voucher worth £50 at the end of the week.
The new discussion format highlights some of the great strengths of VetSurgeon.org over other discussion platforms such as Facebook, chiefly that the format on VetSurgeon lends itself to longer, more reflective posts befitting scientific discussion, and also that useful pearls of clinical wisdom don't get lost in a sea of similar replies and remain easy for everyone to refer back to. Not to mention the fact that time spent taking part in clinical discussions on VetSurgeon.org can be logged towards your annual CPD requirement, using the 'Claim CPD' button at the top of the page.
The new discussion format is closely moderated to ensure a collaborative, constructive debate. Do come and take part, or just read the thread and vote for the post you find most helpful or interesting (you'll be helping a colleague on their way to an Amazon voucher!). The vote link is in the bottom right hand corner of each post.
https://www.vetsurgeon.org/001/veterinary-clinical/small-animal/anaesthesia/f/discussions/29467/open-discussion-what-is-the-best-anaesthetic-and-analgesia-protocol-with-reasons-for-routine-neutering-in-healthy-animals.
And if you find it useful, don't forget to press the red 'Claim CPD' button at the top, which also acts as a useful bookmark.
Dr Mark Johnston, CEO of Vetstream said: “The usage data of Vetlexicon has continually shown us how important the client factsheets are to practices helping clients understand the health and welfare of their animals.
"Whilst most of our subscribers are accepting of the Vetlexicon content in English, the preferred language of many pet owners is not necessarily English, and we wanted to help practices with that.
"So a major new dimension to the new Vetlexicon website is to enable the content to be made available in many European and Asian languages so that when you are viewing a client factsheet, you can instantly see that content in Spanish, French or Korean and then print it out on paper and give to the owners for them to share with friends or family on their return to home; or to print it as a PDF and email it to them.
"Practices have told us that this will be so useful for the relationship with their clients, and so it is great to be able to provide that now.”
The company says it has also improved the interface and functionality of the site and made it mobile phone friendly.
www.vetlexicon.com
Medivet is celebrating its 100th batch collection for Vet Blood Supplies, the north London-based bloodbank set up in 2007 to provide blood products for its branches around the country.
Veterinary nurse Laura Brind, who is responsible for collecting the blood, said: "We are really proud to celebrate the 100th collection. We travel to Retired Greyhound Trust kennels across south-east England who kindly agreed to arrange the donation in return for free preventative treatment for the dogs."
The collection was taken from Barn Kennels, the Portsmouth branch of the Retired Greyhound Trust, which has been donating blood for the past 18 months.
Brinsea has announced the launch of the new Vetario range of intensive care units.
The company says the new models are the result of a 2 year design programme to provide the ideal environment for the successful recovery of small mammals, reptiles and birds.
The new S40 and S50 models incorporate the features found on the previous S10 and S20 models, but with improvements to the control systems, sturdiness and ease of cleaning.
According to the blurb: "The two models are approximately 40 and 100 litres volume respectively, and available with either standard or 'M' control systems. The cabinets are moulded from tough, gloss-finished ABS, making them durable and easy to clean. The importance of cleaning extends to all aspects of the design: the cabinets split to allow the base to be immersed and the fan and heater are both easily accessed for cleaning. The digital push button control panels are wipe clean without disturbing the settings. The 'M' models show humidity (as well as temperature) and include temperature and power-off alarms, enriched oxygen compatibility and nebuliser fitting. Inlet and recirculating filters keep the risks of respiratory problems from airborne contamination to a minimum. Both models are portable, which makes them ideal for isolating animals: a sensitive cat recovering from an anaesthetic can be safely accommodated away from barking dogs, for example."
Prices start at £420 (including 20% VAT).
For more information, telephone: 0845 226 0120
Petplan has announced that it has raised £1million for the Blue Cross in the past decade.
The funds have gone towards running a dozen rehoming centres for dogs, cats, horses and rabbits, as well as four major animal hospitals across the country.
Petplan offers four weeks free insurance to adopters of dogs, cats and rabbits from Blue Cross as well as many other animal charities across the UK. All animal charities who work with Petplan receive 10% of the premium for any full policies they generate. The company says that in 2011, it raised over £2million for animal charities this way.
Petplan says that in addition to creating additional funds for the charity, providing four weeks free pet insurance also gives charities peace of mind that if the pet should require veterinary treatment the adopter has the funds available to ensure the animal receives the care it needs. This also means that the animal is less likely to be returned to the charity because the adopter can't afford the veterinary fees or that the charity will be asked to help cover the cost of treatment.
Chief Executive of the Blue Cross, Kim Hamilton, said: "As a charity that does not receive any government or lottery funding, we rely solely on donations from the public and valuable funding from our corporate partners. Petplan understands that our primary focus is animal welfare and the income generated from working with them has enabled us to give even more pets a healthy life in a happy home."
Simon Masding, Petplan's Head of Sales and Partnerships said: "At Petplan we work with over 1,700 animal charities and therefore understand the financial struggles that charities face on a daily basis. Along with offering charities commission Petplan also run the Charity Cheque initiative. When a four weeks free pet insurance voucher is activated it automatically enters the charity into a monthly prize draw to win £500."
For more information on how your animal charity can work with Petplan please visit www.petplan.co.uk/charity or call Charityline on 0800 072 8877.
Graham, 72, who worked at Westover Veterinary Centre in Norfolk for 40 years, set off on his bike from his home in Crostwick last week. He aims to complete the journey in two years, following a route that will take him through Western Europe and into Greece before flying to Ethiopia and cycling through Kenya, where he spent eight years as a government veterinary officer in his early career. He will then follow the Indian Ocean down the African continent's east coast to Cape Town.
Graham said: "I’m no stranger to life on the road – my first job on qualifying was as a field vet in Kenya which I did for eight years. This will be a real adventure though as I am definitely not an accomplished cyclist, however I look forward to the challenge and to raising money for AWF. The route may change slightly as the trip goes along, but that’s down more to government travel advice than my decision - for example, although not currently on my route, I would still like to cycle through Egypt to give a lecture or two, however we’ll need to see what’s possible."
Graham cycled via London to join the annual AWF Discussion Forum in Westminster, attended by other vets, parliamentarians and key stakeholders from the sector, before continuing his cycle to the English south coast with TV vet Emma Milne. Along the way Graham will also be working with equine charitable organisations including the Brooke, SPANA and World Horse Welfare, giving equine welfare and dentistry talks, as well as occasionally returning to the UK to lecture and attend AWF Trustee meetings.
If you would like to sponsor Graham and donate to AWF, or simply find out more about his trip through his regular blog posts, visit vetduncdares.wordpress.com.
Research conducted by the PDSA in 2017 found that 75% of dogs had received a primary vaccination course when young, which dropped to 72% in 2019. According to the BSAVA, it's the first time that vaccination rates have seen a sustained drop over a three year period since vaccinations were first introduced to the UK in the '60s.
The project, titled 'A mixed methods approach to quantifying and characterising vaccine uptake and vaccine hesitancy in UK companion animals' will combine quantitative analysis of existing data from electronic health records with qualitative approaches. It will include interviews and focus-group discussions with vets and owners to gain an in-depth understanding of patterns of uptake of vaccination in UK.
Experiences, perceptions and behaviours around uptake of vaccination and the rise of vaccine hesitancy in UK pet owners will also be investigated.
Dr Gina Pinchbeck, project leader at the University of Liverpool said: “Vaccination is a vital component of preventive healthcare and it is well acknowledged that sub-optimal vaccination uptake may be associated with re-emergence of vaccine-preventable diseases in populations.
“It is essential that we understand the reasons for vaccine hesitancy in the pet population so that we can use the best methods to promote vaccine acceptance and uptake and this will be the primary focus of the study.”
The study will include the development of a knowledge and dissemination strategy, in association with PetSavers and BSAVA. This will include a project website, publication of scientific research and other articles for both practicing veterinary surgeons and for pet-owners, press releases, conference presentations and public-engagement presentations.
BSAVA President Professor Ian Ramsey added: “This project will be of great value to the veterinary profession and continues the co-operation between BSAVA and the University of Liverpool to build on the successes of the original SAVSNET partnership.”
For information on how to apply for the PhD, contact Dr Gina Pinchbeck (ginap@liverpool.ac.uk).
The company has been gathering information on the health, wellbeing and life expectancy of hundreds of thousands of dogs since 2014.
Sean McCormack (pictured right), Head Vet at tails.com, said: “As a vet in practice, you gain an understanding of general animal issues and trends. But what this data can do is look over hundreds of thousands of dogs, unpick all of the nutritional, breed and age-related data we’ve collected over time, and then provide an insight-rich window into the best possible way to care for our dogs.
“We’re really just scratching the surface in terms of what we have at our disposal. There’s real potential for Data Labs to fundamentally change the way that we view dog nutrition and dog health going forwards.”
According to the company, the database has already revealed that:
Lorna Brightmore, Lead Data Scientist at tails.com, said: "Even at this early stage, we are finding strong associations between a number of health factors and longevity and our conclusions will only become stronger over time.”
The first major milestone of Data Labs will be the publication of tails.com’s first peer-reviewed scientific paper.
The paper will detail the effects of body weight, body condition, gender and neutering on the longevity and health of dogs, with further scientific papers planned for publication in the coming months and years.
For more information, visit www.tails.com/gb/data-labs/.
Veterinary surgeons who can keep it short and sweet have a chance of receiving an all (reasonable) expenses paid trip to BVA Congress this September.
The RCVS Trust is offering to pay the registration fee, plus travel, food and accommodation costs for two nights for two vets to attend the whole conference.
The catch? Would-be delegates must have graduated within the past eight years and be able to explain - in fifty words or less - how this support would benefit them educationally.
Cherry Bushell, RCVS Trust Director said: "It is a bit of a light-hearted approach, however, the idea is to make relatively new vets think in a focused way about what they would get out of going to BVA Congress. They need to tell us how they will benefit educationally from the opportunity we're offering - it's not simply about financial need."
Applicants should send an email to info@rcvstrust.org.uk before 24 August, with their name and contact details and convince the Trust, in fifty words or less, that they would get the most out of attending BVA Congress. Only the first 100 emails received by the Trust will be considered. Registration fees will be paid directly to the BVA and all costs claimed must be reasonable.
The BVA 2009 Annual Congress will be held at the Mecure Holland House Hotel, Cardiff, from 24-26 September. For more details visit http://www.bva.co.uk/events/BVA_Congress.aspx.
The latest solution to the perennial problem of cat mess has arrived in the UK; CatGenie is the world's first self-flushing, self-washing cat loo.
They say a picture is worth a thousand words, so here it is...
According to CatGenie UK, the loo eliminates the need for pet owners to touch, smell or change dirty cat litter again, or carry heavy bags of cat litter home from the supermarket.
Once hooked up to a water connection and plugged into an electrical socket, CatGenie is ready to use. Instead of litter, it uses washable granules that look and feel like litter. Liquid waste drains and solids get scooped. All get liquefied for disposal down the drain, out of the home. The washable granules and cat box interior are then washed with water and SaniSolution. A built in dryer blows hot air through the granules to dry them completely for the cat's comfort. Sensors monitor when a cat visits the box and the CatGenie can be set to clean automatically at intervals throughout the day, or manually whenever required.
CatGenie costs £289.99 including VAT and shipping. The company says that annual running costs are lower than traditional cat litter methods which cost approximately £155/year, with more than 30 hours a year spent on buying and carrying litter, changing and disposing of dirty litter. CatGenie's on-going costs are less than £100.
CatGenie is offering vets the opportunity to take advantage of this product launch in the UK. By displaying CatGenie leaflets in your practice, you can earn £10 for every unit sold. There's no financial outlay and no need to store bulky items. Your leaflets will include a promotional code, unique to your practice. If one of your clients buys a CatGenie online and types in the code from one of your leaflets, you automatically receive £10 and they receive a £10 discount off the purchase price.
For further information on how to sign up to the promotional offer and for leaflets to display in your practice, please email courtney.morgan@catgenie.co.uk
A new company offering general practitioners online consultations with veterinary specialists launched in the UK last month. Televetdx (www.televetdx.com) has grouped over 40 veterinary specialists to offer their services to GPs in the UK and Europe.
Company director and veterinary pathologist Dr Anne Pietersma said: "Most pet owners want to provide their pets with the best possible care and this means access to the best possible advice from a specialist. Televetdx brings together specialists from referral practices and academia for radiology, cardiology and internal medicine that veterinarians can use as part of their practice to help with accurate diagnosis and treatment decision-making."
According to the company, the Televetdx service offers a convenient alternative to immediate referral and can save owners time and money despite the telemedicine fee. When pet owners, advised by their veterinary surgeon, agree to a telemedicine consultation, they are electing for the comfort of care and follow-up at their local clinic. This saves owners time but also minimises stress to the pet and costs due to travel or referral fees. The specialist or veterinary surgeon will be able to judge when a case needs referring to a centre, for example if the clinic is not equipped for the specialised medical care required.
Dr Pietersma said: "A referral is often not accessible to the pet owner for a variety of reasons. On the other hand, a veterinary surgeon might feel comfortable handling a more complex case but lack some of the needed expertise. Consulting and working closely with specialists allows veterinarians to quickly obtain tailored advice on a case and work more efficiently while providing a high quality service to pet owners. She added: "We include full follow-up as part our standard charge with no additional costs for resubmitting the same case with extra information, for example, additional test results or images".
Televetdx works through a secure on-line interface that vets use to upload scans or images and other test data. These are then passed to the most appropriate expert in the Televetdx consulting team who can assess the data and offer expert opinion and data interpretation. The specialist that first attends a telemedicine case is usually the closest to the requesting veterinary surgeon since a thorough understanding of disease and therapy takes into account variations that may occur due to differences in geography or pet-keeping culture and also the medications and formulations that are available nationally.
Dr Pietersma said: "Being part of a team has tangible benefits to vets and pet owners - we can refer cases to other colleagues if appropriate to provide the veterinary surgeon with the most accurate information we can for their diagnosis. When pet owners witness their vet working closely with specialists they are given the assurance that their pet is receiving the best possible care".
James Beaumont, Product Manager at Animalcare, said: “Microchipping is an essential but simple way to safeguard the welfare of the UK’s horses. Animalcare was the first company to offer a microchipping service with its identichip microchips, so we know from first-hand experience that microchipping is the most important step owners can take to ensure that lost, abandoned or stolen animals are quickly identified.
“Ensuring the welfare of their patients is a guiding principle for equine vets and we know that they are working very hard to remind owners of the need to ensure that their animals are microchipped and to then keep their contact details up to date. We hope that they will find our social media toolkit useful and that, between us, we can ensure that as many horses as possible are microchipped in time for the new law coming into force.”
To request your social media toolkit, contact your Animalcare Territory Manager or ring 01904 487687.
The RCVS has announced that the Registrar, Gordon Hockey, has decided to leave the College after 16 years' service.
Gordon served first as Assistant Registrar / Head of Professional Conduct, and, since 2012, as Registrar / Director of Legal Services.
Dr Bradley Viner, RCVS President, said: "We wish to thank Gordon for all his hard work and wish him every success in the future.
"He has been a key figure at the RCVS for many years, and has brought about much positive change in the organisation, particularly with respect to reform of our disciplinary processes and the introduction of our new Charter, in February 2015."
Two veterinary surgeons from the Animal Health Trust have won international awards for outstanding work in diagnostic imaging at 16th International Veterinary Radiology Association (IVRA) meeting held in Bursa Turkey.
Dr Sue Dyson, Head of Clinical Orthopaedics at the AHT, was awarded the IVRA J Kevin Kealy Award, which recognises members of the IVRA who have made substantial, scientific contributions to veterinary radiology.
The Award, established in 2003, is named in honour of Emeritus Professor J. Kevin Kealy, organiser of the first meeting of the IVRA, the first President, and an Honorary Member of the Association.
Sue has lectured internationally and published more than 200 refereed papers in scientific journals, as well as being a major author and editor of four books. On receiving the award, she said: "I was hugely surprised to receive this award and feel extremely honoured."
Past president of the IVRA, Peter Lord, said: "It is hard to imagine that equine diagnostic imaging today would be the same without the contributions of Sue Dyson and her colleagues. She is an outstanding recipient of the J Kevin Kealy Award."
Ruth Dennis, Head of Diagnostic Imaging (pictured above right), was awarded the European Association of Veterinary Diagnostic Imaging (EAVDI) Douglas and Williamson Award, established in 1983, to recognise outstanding achievement within the field of veterinary diagnostic imaging.
Ruth was President of the EAVDI between 2000 and 2002 and her long standing contributions to the association have been recognised with this award.
Ruth said: "I am very honoured to receive this award, especially since, as a vet student in Cambridge in the late 1970s, I was taught by Sidney Douglas and David Williamson, who were pioneers of veterinary radiology."
Nuria Corzo-Menendez, current EAVDI President, said: "Ruth's contributions to veterinary diagnostic imaging are vast and we will always be grateful for such great additions to our field."
Village Vet is set to become the first veterinary group to have its clinics recognised as 'Cat Friendly' under the International Society of Feline Medicine's (ISFM) WellCat For Life programme, sponsored by Purina.
Working in partnership with Purina, each clinic is undergoing a bespoke 'moggie makeover' to help make visits as stress-free as possible for cats and their owners.
Founder of Village Vet, Brendan Robinson said: "We understand how stressful trips to the vets can be for both our feline friends and their owners. Cats account for 45% of our client base, so it is our goal to make visits to our practices as relaxed and stress-free as possible.
"The Hampstead practice, for example, is introducing a specialist cat ward situated well away from the sight and smell of dogs, with large, glass-fronted kennels that cut down noise and keep the cats hidden from each other.
"Another important change is the introduction of dedicated 'feline advocates' across each practice whose role is to 'think cat' and maintain the gold standard cat care. Front of house staff are also being trained to help owners make their cat as comfortable as possible in the waiting room, by directing them to the cat only waiting areas and offering towels to cover the baskets so cats feel safe and secure."
To help implement the changes, Purina has funded and organised practice visits with feline specialist Andrea Harvey. During her time with Village Vet, Andrea visited each practice to help train the 'feline advocates' and run workshops with vet nurses and front of house staff.
Rea Johnston from the Maida Vale Village Vet has been appointed as a 'feline advocate'. She said: "Here at Village Vet, we have always understood the importance of catering to cats' specific needs. But Andrea really helped inspire the team to think of practical changes that could make a real difference to our clients and their pets. Our support staff now have much greater confidence and it's making a big difference to our clients."
Claire Bessant, CEO at ISFM said: "As territorial animals, cats can become stressed as soon as they leave their home, so by the time they get to the vet practice they can be extremely anxious. This stress can manifest itself physically, which in extreme cases can affect diagnosis of certain conditions.
The Cat Friendly Clinic self-assessment scheme is open to any veterinary clinic that deals with cat patients. It lays out numerous requirements regarding the design, equipment and facilities within the clinic. Importantly, it also covers the quality of care provided to cats, the level of understanding of cats and their needs in the clinic, and interaction between the clinic and cat owners.
Reaching a gold or silver standard allows practices to display the Cat Friendly Clinic logo. For more information, visit: www.wellcat.org.
Lintbells Veterinary has announced the launch of Yurelieve, a feline urinary health supplement containing multiple glycosaminoglycans, L-tryptophan and EFAs.
Andrew Connolly, Product Manager at Lintbells Veterinary said: "Yurelieve supports a condition which is not only frustrating to treat, but can also be distressing for the cat and their owners. The launch of Yurelieve will enable veterinary surgeons to offer their clients the most comprehensive feline urinary health support available."
Yurelieve contains Green Lipped Mussel, which Lintbells says provides a unique combination of Omega 3 fatty acids (EPA, DHA and ETA) to aid the cat’s own natural anti-inflammatory process. In addition, the product contains multiple GAGs and N-acetyl D-glucosamine to support the bladder lining, and L-tryptophan which the company says is proven to decrease stress related behaviours in cats.
To mark the launch of the new supplement, Lintbells is running a Facebook competition in which vets and nurses are invited to share photos of their cats, with a statement that captures their unique personality.
Andrew continued: “When cats are affected by a urinary condition, it takes their independence and personality away from them, so we wanted to celebrate the importance of allowing cats to be their natural charismatic selves with a photo competition starring everyone’s feline friends.”
To enter the competition, post a photo of a beloved cat with a caption that captures their unique personality, starting with ‘I believe…’ to the Lintbells Vet Facebook page (www.facebook.com/lintbellsvet). The best will win a Pampurrrr Spa Day for 2.
Yurelieve is available from your veterinary wholesaler now, in packs of 30 capsules.
For more information on Yurelieve speak to your Lintbells Business Development Executive or call 01462 790886.
The Royal College of Veterinary Surgeons Charitable Trust has announced 'Open Educational Resources to help new practitioners cope', a new initiative that will focus on the needs of veterinary graduates starting out in practice
The project will be jointly funded by the Higher Education Academy and JISC, who have agreed to provide a maximum of £25,000.
The project will identify the key needs of today's new veterinary graduates, and review what available ('open educational') resources already exist or can be adapted to meet those needs. The project will also encourage the sharing of these resources, and other ways of making these more accessible to new veterinary surgeons.
Nick Short, RCVS Trust trustee and Head of eMedia Unit at the Royal Veterinary College said: "New graduates moving from university to veterinary practices can face significant challenges, whether these come from long hours, demanding clients or finding that limited supervision may be offered by their employers. Veterinary practice by its nature can be emotionally fraught as well as intensely rewarding, as it involves, for example, helping clients make decisions about the treatment or euthanasia of pets, or advising farmers about valuable livestock. This means it's important that appropriate support is available to new practitioners."
The Trust will work in partnership with UK veterinary schools and other organisations on this project, and will aim to complement the Royal College of Veterinary Surgeons' Professional Development Phase (PDP) for new graduates, and in particular the set of 'Year One Competences' that new graduates are expected to achieve within approximately their first year in practice. Supervision during the PDP is provided by the vet's employer and progress towards achieving the Year One Competences is monitored by their RCVS-appointed Postgraduate Dean, so the Trust's project will look at what other resources are available or could be adapted to support new graduates as they attain this level of competence.
A project co-ordinator is being recruited to work until September on the project, after which the findings will be disseminated through a report and associated workshop. Further details about the project and the project co-ordinator role can be found at www.rcvstrust.org.uk/graduateoer
Petplan has launched a new service to pay vet claims direct to practice bank accounts via BACS.
Petplan says it pays out nearly £3 million in claims each week, which is the equivalent of paying £35,000 per year to each veterinary practice in the UK. Paying practices by BACS means that the money is received faster and there is no administration required by the practice, freeing up more time for clinical work.
As part of this new service, practices also receive a detailed statement by email providing a breakdown of the client claims the payment relates to.
To register to receive claim payments by BACS, visit petplanvet.co.uk and complete an online form.
Simon Masding, Petplan's Head of Sales and Partnerships said: "Petplan has a great relationship with vet surgeries and we know in the last few years some practices have had increasing pressure on cash flow due to reduced footfall and rising costs. We are constantly looking for new, smarter ways of working to help our partners and wanted to get claim payments to vets even faster."
Petplan's Vet of the Year Brian Faulkner said: "Most people become vets because they love to work with animals, and the paperwork is merely a downside of the job. It's great to see that Petplan has reduced the time we have to dedicate to admin, meaning we can concentrate on the important things, like improving the health of Britain's pets."
For more information visit www.petplanvet.co.uk
The Society of Practising Veterinary Surgeons (SPVS) reports that its annual Congress, held jointly with the Veterinary Practice Managers Association (VPMA) at the Celtic Manor Resort in Newport last week, was a sell out.
Over 470 delegates attended, of which 40% were practice owners, 40% were vets, 30% were practice managers and 10% were nurses.
Held over two days, the line-up of speakers included TV presenter, expedition leader, leadership trainer and ex-Royal Marine, Monty Halls who opened Congress with a talk on the importance of pushing your own personal boundaries. Psychiatrist, broadcaster and journalist, Dr Max Pemberton presented a guide to mental health problems for vets and managers. Celtic Manor’s head of 5 Star Service Delivery, Michael Pagnotta, explained how they ensure all their staff operate to the same consistently high level of service provision and Ian McKelvie, CEO of US consultancy, Becauz, presented a number of leadership and management sessions.
VetSurgeon.org visited the commercial exhibition and ask a random selection of exhibitors: "What's New?"
This is what they said:
BVA’s Voice of the Veterinary Profession survey found that 9 in 10 vets do work for which they charge but are subsequently not paid, with the monthly average bad debt reported to be £676.
To help its members, BVA undertook a detailed tender process for a new debt recovery partner before selecting LRC.
LRC offers a range of customisable debt recovery services, including pre-legal collections, legal collections and enforcement services. The BVA says it is one of the few debt recovery agencies in the UK to have been granted a licence by the Solicitors Regulation Authority (SRA), allowing it to operate as a legal firm under the Alternative Business Structure (ABS). This enables it to conduct litigation (court action) in its own name, without having to partner with a third party law firm.
BVA President Sean Wensley said: "We are very pleased to be offering this service to members at a reduced rate following a thorough process to select our debt recovery partner, during which we received excellent testimonials about LRC, including from veterinary businesses. Veterinary practices need to be sustainable businesses if they are to continue caring for animals and bad debt impacts on vets’ work. Having a reliable partner to recover bad debt is a welcome addition to the services BVA offers our members."
To access LRC’s debt recovery services at preferential rates, BVA members should contact LRC directly by calling 0330 024 6350 or emailing michaelwhitaker@legalrecoveries.com They will need to quote their membership number.
More information can be found on the BVA website at www.bva.co.uk/lrc