With the profession currently suffering a staffing crisis, some now question the ability of the profession to provide a blanket OOH service, and whether it should remain a requirement for all practices.
A logical first step, however, might be to discover just what percentage of OOH calls really are genuine emergencies, and how many are simply the result of society's increasing demands for a 24 hour service, not just from the veterinary profession. Hence the survey.
The question is open to veterinary surgeons and nurses working in general practice only.
https://survey.alchemer.com/s3/6495987/Out-Of-Hours
The webinars are being presented by Sian Tranter MRCVS, who has a business called VetReflect which supports veterinary staff in resolving issues in their day-to-day working life, clinical or non-clinical, with support, guidance and direction.
In the hour-long interactive webinars, Sian will concentrate on providing practical advice to support clinicians and promote both personal and team development.
The first webinar, "Using Clinical Supervision – Looking After Ourselves", will focus on how professionals can improve their job satisfaction and reduce the impact that work has on the rest of their lives.
The session, which will take place on Thursday 31st March at 3.00pm, will include the opportunity to complete a personal audit to identify the actions required to achieve these goals.
To register for the event visit: https://tinyl.io/5aIa
The second webinar, taking place on Thursday 28th April at 7:30pm, is titled: "Using Clinical Supervision – Looking After Our Team", and will focus on applying practical and relevant tools to get the best out of veterinary teams to promote teamwork, performance and positivity.
To register for the event, visit: https://tinyl.io/5aIf
The webinars are free-of-charge and are available to veterinary clinics across the UK and the US, including those not affiliated to the Premier Vet Alliance.
The RCVS Trust is offering vets, veterinary nurses and their friends chance to win a stylish small car - and support this small charity - for a mere £2.00.
On offer in this better-than-the-average raffle is a Fiat 500, the 2008 European Car of the Year winner - and described by Jeremy Clarkson as "practical without being boring".
You can buy tickets online at http://www.everyclick.com/rcvstrust until 21 August, or ask Sarah Briggs at the Trust (020 7202 0743 or s.briggs@rcvstrust.org.uk) for a book to sell to colleagues, friends and family.
Tickets will then be entered into the Small Charity Car Draw, organised by the Foundation for Social Improvement, with the Trust receiving over 95% of the ticket price. The draw will take place on 1 October 2009.
Jinx, a 9 month old black Labrador, has become the first patient at Peterborough's recently-opened NuVet practice to undergo pioneering 'single port' keyhole surgery for a retained testicle
The operation was performed by Marwan Tarazi, owner of the NuVet practice, using Biovision SurgAssist laproscopic equipment.
Marwan said: "When we opened the NuVet practice in May, we wanted to offer our clients the option for less invasive surgical techniques wherever possible. Jinx's condition made him a good candidate for keyhole surgery, and the 'single port' approach we use reduces the risk of post-operative infection and speeds up recovery time. His owner nursed another dog through serious complications following more traditional cryptorchid surgery twenty years ago, so she was very keen to try a less invasive approach. This time the procedure went without a hitch and Jinx was very quickly back to his old self, helped by plenty of love and attention from all our staff".
Jinx's owner is delighted with the results. She said: "I had heard that NuVet were doing procedures through keyhole surgery and so I took Jinx along to the practice in Bretton. All the staff were very welcoming and helpful, and the vet explained the procedure thoroughly beforehand, showing me both the theatre and the equipment he would use, which helped to reassure me. When I went to pick Jinx up after the surgery, he came out wagging his tail, and two days later he was back to his normal self - running around and jumping over impossibly high fences!
"20 years ago I had a German Shepherd with the same condition. Then the vet had to open him up with a large incision, and it was very stressful and uncomfortable for the dog. The recovery time for him was 10-14 days, compared to Jinx's of around 2 days. The difference was amazing."
Marwan is one of a very small number of vets in the UK to use the 'single port' technique. He has invested tens of thousands of pounds in training and equipment to allow the NuVet practice to offer this specialised service to the pets of Peterborough and beyond.
If you want to know more about this procedure and the equipment being used, click here to talk to Marwan!
See also: www.nuvet.co.uk
Petplan has announced the finalists for the 2013 Petplan Veterinary Awards.
Now in its 14th year, the Petplan Veterinary Awards received its biggest response yet, with 11,000 nominations submitted for exceptional veterinary staff across the UK.
The finalists for each of the categories are:
Vet of the Year
Vet Nurse of the Year
Vet Support Staff of the Year
Vet Practice of the Year
Practice Manager of the Year
Isabella von Mesterhazy, Petplan's Head of Marketing, said: "As the leader in the pet insurance market for over 35 years, we have a rich history of working with veterinary practices across the UK. The Veterinary Awards is a great way to recognise and celebrate the fantastic work that goes on helping keep pets healthy and their owners happy. This year we have seen a near fourfold increase in nominations which goes to show the appetite from both staff and clients for celebrating exceptional work, it is going to be a fantastic night."
Gyles Brandreth will compère the award ceremony on the 4th April at Birmingham Town Hall.
Animalcare has announced the launch of a new epilepsy monitoring programme to support users of its Phenoleptil (phenobarbital) tablets.
As part of the programme, veterinary surgeons can have patients' phenobarbital plasma levels analysed by Carmichael Torrance Diagnostic Service (CTDS). CTDS Veterinary Director Nick Carmichael (RCVS Recognised Specialist in Veterinary Clinical Pathology) and his team will also be available both to interpret results and discuss all aspects of therapeutic monitoring at no extra cost.
In addition, veterinary surgeons can opt for additional chemistry, including bile acids to assess hepatic function plus haematology. All Phenoleptil users are eligible for 50% discount off these services.
Animalcare has also expanded the Phenoleptil range and launched new strength tablets of 25mg and 100mg. Presented as new "snap- tabs" with a four-way score for more accurate dosing, whatever the weight of the dog, this enables fine adjustments to be made thereafter, reducing the risk of sub-optimal dosing.
The 100 tablet packs are designed for quick and easy dispensing with flavoured tablets to aid compliance. The 12.5mg and 25mg strengths are the only phenobarbital tablets licensed for dogs under 12kg and make it possible to treat dogs as low as 2.5kg (assuming a 2.5mg/kg bid starting dose) in weight. The 100mg tablets are useful to treat larger dogs.
For more information, contact your local Animalcare representative.
The information has been made available amid concerns from behaviourists and animal welfare organisations that there may be a rise in behavioural issues as lifestyle restrictions are lifted.
The Q&A explains what some of the behavioural concerns are and how they can be prevented and managed. Topics include separation-related issues, animals becoming anxious as the world around them becomes busier and noisier, and puppies lacking appropriate skills when greeting animals (including dogs and people) from other households.
The Q&A can be downloaded here.
Dr Hannah Donovan, vet, clinical animal behaviourist and Social Media Officer at the BVBA said: “We hope that this information will help vets to support their clients and their pets when faced with potential challenges as we transition out of lockdown.”
Professor Ian Ramsey, President of the BSAVA added: “This guidance has been developed in collaboration with the BVBA with the intention of supporting vets in practice in an ever-changing environment. It sits alongside other practical BSAVA resources vets can share with pet owners, such as Vaccination Guidance and Neutering Guidance, and follows the BSAVA’s core ethos – ‘By the profession for the profession.”
The BSAVA has also created a collection of resources for veterinary professionals relating to the prevention, management and treatment of behavioural issues in cats of dogs, which is freely available in the BSAVA Library until the end of July.
The collection includes chapters from the BSAVA Manual of Canine and Feline Behavioural Medicine; for those wishing to buy the full manual, there is a £10 discount on both the print and online editions throughout July (using code BEHAV10 on checkout).
Further information for vets can be found in the BSAVA’s COVID-19 resources here.
Vets4Pets says research has shown that 28% of cats between 11 and 15 years show at least one clinical sign of cognitive dysfunction, with this figure increasing to 50 per cent in cats over 15 years of age1.
The prevalence in dogs is also reported to be significant, with some estimates indicating that 28% of 11- to 12-year-old dogs and 68% of 15- to 16-year-old dogs are showing clinical signs of the condition2.
A 2010 study, which used data from pet owner questionnaires, also estimated that the prevalence of cognitive dysfunction was 14.2% in dogs over the age of eight years, yet only 1.9% of older dogs were clinically diagnosed with the condition3.
The survey of 2,000 owners, which was conducted for Vets4Pets by market research company OnePoll, found that half would not be confident identifying the early indicators of cognitive dysfunction, namely: confusion, anxiety, restlessness, and a decreased desire to play.
62% said they would put any significant behavioural changes in their pet down to them getting old, and more than three in five admitted they can find it difficult to understand the signs of when they should be taking their pet to visit the vet.
Up to 33% delay taking their pet to the vet as they worry they might get bad news
However, 35% said they have or will increase the number of routine visits to the vets as their pet gets older.
Dr Huw Stacey, Director of Clinical Services at Vets4Pets said: “It is only natural that many pet owners can have apprehensions about bringing their pet along to the vets, which is just a testament to how much they care.
"But this is also why it’s incredibly important that we as an industry have the expertise and training needed to properly support pet owners with this diagnosis."
“Our ultimate goal is to help educate vets and nurses across the nation and empower them in their decision making when diagnosing elderly pets, as well as helping pet owners to care for their pets so they live a longer, healthier and happier life.”
As part of its campaign, Vets4Pets has sponsored a free CPD webinar in which Dr Sarah Heath, RCVS and European Veterinary Specialist in Behavioural Medicine (pictured right), considers ways in which the veterinary profession can improve the detection of this condition, enabling them to offer practical advice and support for senior pets and their owners.
The recording consists of a 45-minute webinar and a 15-minute Q&A session which will be available for anyone to watch for a year.
To watch the webinar, visit: https://vimeo.com/684610594/3d9d258bcb.
References
The College wants more vets to come and share their ideas and insights into how the role of the veterinary nurse can be strengthened within the team, particularly in the light of data gathered from the RCVS’s 2024 VN Vision workshops which showed that many nurses believe their skills and capabilities, and the scope of tasks that can be performed within the current legal framework, are not fully used.
The first two events, in South Wales and Belfast, were well-attended by veterinary nurses, but only about 10% of attendees were vets who arguably have the most to gain by sharing ways of enabling nurses to perform a more central role and relieve some of their workload.
There are four more events coming up:
RCVS Director of Veterinary Nursing, Julie Dugmore, said: “Last year’s VN Vision events focused specifically on veterinary nurses and resulted in some truly inspiring insights. Now, in this new series of events, we’re taking the next step, and need to get the wider practice team involved in order to understand how strengthening the VN role will feed into team dynamics and the professions as a whole.
“Our latest VN Vision events will play a key role in helping us to define long term goals, identify the practical steps needed to achieve them, and determine how success will be measured and shared with the wider public. To make it happen, we need voices from vets, practice managers, support staff, and VNs alike.”
The VN Vision workshops are free to attend, informal, informative and made up of small groups.
Supper will also be provided for the evening sessions, and lunch for the London day workshops.
https://www.eventbrite.com/cc/vet-nursing-vision-events-3253639
Hill's is holding the Top Dog Challenge: a race to see which vet school can mobilise the largest number of students to support the school's nomination as 'Top Dog' before May, for a prize of €10,000 to support student activities.
Voting is already open at www.hillstopdog.com. Once the preliminary round votes are counted the top five colleges will be selected to go through to the next round for final judging at the Southern European Veterinary Conference (SEVC) 2011 in Barcelona at the end of September. One nominated student from each of the participating vet schools will get the chance to enjoy an expenses paid trip to SEVC to act as a student ambassador and one lucky winner will collect the prize on behalf of their school.
Every vote makes a difference and students who want to remind their colleagues to vote can send them a SMS text message direct from the site. A really determined, committed and well organised student body can make all the difference and ensure their college has a place on the winner's podium.
Last year's winner the Hebrew University of Jerusalem won with in excess of 95 per cent of their students voting, so winning presents quite a challenge. But this is the first time UK vet schools have taken part and they could upset the apple cart.
Adrian Pratt, Veterinary Affairs Manager is looking forwards to seeing how students at UK vet schools rise to the challenge. He said: "We really have excellent vet schools in this country and it would be great to see the students demonstrating how UK students can perform on the European stage and the passion and loyalty they have for their own school!"
Researchers at the Royal Veterinary College have officially launched a new Feline Diabetic Remission Clinic in the Queen Mother Hospital for Animals in Hertfordshire, to investigate the optimum methods to achieve good control, and ultimately diabetic remission, in diabetic cats.
Led by Dr Stijn Niessen, the team at the new clinic will offer diabetic cats optimum management, while at the same time gathering information to enhance current scientific understanding of the best treatment for diabetic cats.
Feline diabetes mellitus is a costly, chronic disease which can significantly decrease the quality of life of both cat owners and their pets. However, a proportion of diabetic cats can achieve diabetic remission and no longer require insulin therapy, which is increasingly considered the ultimate goal in treating diabetic cats. According to the RVC, early evidence suggests that good, early blood glucose control increases remission rates in diabetic cats. However, there is little evidence about which treatment protocol offers the best blood glucose control and chance of remission.Stijn said: "Our mission is to investigate the best method of achieving good blood glucose control, and diabetic remission, in diabetic cats. The clinic also aims to identify predictors of diabetic remission, which will help veterinarians advise their clients on the chance of their cat achieving diabetic remission in the future."
He added: "Interestingly, most cats seem to suffer from a similar type of diabetes as most humans. We always suspected cats to be extremely wise, but isn't it interesting to know that they also might hold the answer to many questions we have about the human disease!"
The clinic is currently recruiting cats that have had diabetes for less than 4 months' duration for a clinical trial, examining the effect of new insulins on blood glucose control and remission rate.
Enrolled cats will qualify for full underlying disease assessment at the referral hospital, several re-examination appointments, 12 months of prescription diabetic food, and 6 months of insulin therapy - all at no cost to owners.
For more information on the trial or the work of the clinic, contact Feline Diabetic Remission Clinic: telephone: 01707 666 605 or email: fdrc@rvc.ac.uk
World Horse Welfare and Federation of European Equine Veterinary Associations (FEEVA) have announced the publication of a new set of practical guidelines on assessing the fitness for transport of equidae (horses, ponies, donkeys and their hybrids).
The publication was produced by a collaboration of agri-food, transport, veterinary organisations and animal welfare groups supported by the European Commission.
The guidelines are designed to set out clear and simple methods of assessing the fitness of equidae for transport to support a number of objectives including: helping maintain good health among animals and humans, reducing the risk of disease transmission and preventing animal suffering. The guidelines also support transporters in avoiding penalties, financial losses, and withdrawal of the transporter’s authorisation or driver’s certificate of competence.
The guidelines also offer a health and transport checklist and a quick reference guide to assess vital signs and health concerns.
Whilst the guidelines have been produced to protect animal welfare, they also aim to help protect the health and safety of anyone involved in the transport of equidae, supporting transport professionals in the enforcement and understanding of EU Regulation 1/2005 which states that 'No animal shall be transported unless it is fit for the intended journey'.
Andrea Gavinelli, Head of Unit for Official Controls and Eradication of Diseases in Animals, said: "These guidelines will be an essential resource for anyone involved in the transportation of horses, donkeys, mules or their hybrids and I am pleased that the Commission has been able to support their production and dissemination."
The guidelines also received recognition from Dr Bernard Vallat Director General of the World Organisation for Animal Health (OIE) for 15 years before recently leaving the position. He said: "It is my pleasure to commend this visual guide to health conditions that may impact on the fitness of animals to travel. This clear and simple guide will help all those involved in animal transport to quickly and easily assess the situation and understand what course of action to take."
The guidelines are available by registering via FVE (Federation of Veterinarians of Europe) www.fve.org
Registration will start at 9am, with the first lecture from 10am.
As usual, abstracts will be presented during the day, and there's an exhibition to visit during breaks and lunch.
Hot ophthalmology topics such as rhytidectomy and facial reconstruction will be discussed, with lectures presented by renowned veterinary and human ophthalmologists.
The day will end with a Q&A session where all lecturers will take part.
Veterinary surgeons need to be a member of BrAVO to come to the event, which costs £120.
There is a reduced price of £90 for vet students and nurses, who don't have to be a member to attend.
For more information, visit https://bravo.org.uk
Janssen Animal Health has launched a range of skincare products - Cavalesse® and Cavalesse® Topical - to help maintain and support a healthy skin in horses prone to summer skin allergies.
According to the company, summer skin allergies, including sweet itch, which is caused by reactions to bites from Culicoides midges, can be serious and frustrating conditions that affect three to five per cent of all horses in the UK. These allergies can be difficult to manage and are often a real challenge for both horse owners and vets alike.
Cavalesse is a natural food supplement containing a specialised formulation of water-soluble vitamins and minerals, including Nicotinamide. Once a month the contents of each sachet are dissolved in water to form an oral solution, which can be administered daily via a special pipette, either by sprinkling over a small handful of feed or adding to a treat such as a sugar lump. The supplement helps horses maintain a healthy skin by reducing histamine release within the skin, moderating the excessive immune response within the skin, reducing anti-inflammatory reactions and suppressing antigen induced transformation.
To complete the Cavalesse skin management range, Cavalesse Topical is a skincare gel that can be used in combination with the Cavalesse solution. The gel can be applied to the skin to help support natural immunity from the outside, whilst the oral solution works in partnership from the inside.
Helen Goldberg, marketing manager at Janssen Animal Health said: "Summer skin allergies, such as sweet itch, are frustrating conditions that can be difficult to treat. To help prevent the disease, horses are often fully blanketed while out at grass, given limited access to pasture or covered with insect repellents, while treatment has included antihistamines and corticosteroids which can have side-effects.
"Only available via veterinary wholesalers, the Cavalesse range of products will enable owners to protect their horses from the inside, whilst maintaining a healthy skin from the outside."
2ml of Cavalesse should be administered to horses and ponies weighing less than 500kg daily, while horses weighing more than 500kg should be given 3ml per day. Cavalesse Topical should be applied to the skin according to requirements.
For further information, please contact your Janssen Animal Health account manager or phone 01494 567555.
She said: "The veterinary family – which is my focus as BVA President – is part of the international scientific community, and we are a diverse profession with far-reaching influence and impact in so many areas of political and public life ... A healthy veterinary workforce is vital for UK animal and human health."
With the residence or working rights of UK-based EU vets a 'top five' priority for the profession in forthcoming Brexit negotiations, Gudrun highlighted workforce issues: "The UK veterinary profession relies heavily on EU graduates, who have felt the impact of the EU referendum result since day one … In the meat hygiene sector alone, some estimates suggest 95% of veterinary surgeons graduated overseas.
"That’s why our first action after 23 June was to call on UK governments to protect the status of EU veterinary surgeons and veterinary nurses currently living and working in the UK. It was encouraging to see some of these key priorities … make it into the Prime Minister’s list of negotiating priorities. But we have said from the outset that our members need certainty and reassurance, so we urge the Government to make that firm commitment now."
"We know vets remain nervous about the changes to come, with many of our members concerned about the threat Brexit poses for UK animal health and welfare … Yet we can also see the opportunities Brexit presents, and BVA is determined to work with the Government to seize these opportunities, where they exist, to improve standards."
Highlighting opportunities that Brexit could offer in terms of improving animal health and welfare, Gudrun suggested a tightening up of the Pet Travel Scheme to reduce the growing trend of illegal puppy imports and improvements for welfare at slaughter. She said:
"The Welfare at Time of Killing or WATOK Regulations for England … are a case in point about the welfare-mismatch that could occur between domestic standards and those of our trading partners under the new Brexit arrangements. By failing to bring in evidence-based parameters for all waterbath stunning of poultry, [the] legislation has rendered it impossible for Official Veterinarians to protect the welfare of all chickens at slaughter. The regulations are simply not for fit for purpose, and could call into question England’s claim as a leader in high animal welfare."
The BVA President then shared a highlight of an early meeting between BVA and the then new Defra Secretary of State Andrea Leadsom MP last July: "We were pleased to hear [the Defra Secretary of State’s] vision to make the unique selling points of 'UK PLC' high animal welfare and food safety standards. It's a commitment that BVA fully backs ... To ensure our high standards continue, it is essential that we maintain existing veterinary certification and controls to satisfy our own consumer demand for quality and safety. Official statistics put the value of UK livestock outputs at £13 billion and not a penny of that could be realised without veterinary input."
Gudrun concluded by saying: "We can only make a success of Brexit if we harness our veterinary resource in clinical practice, public health, government services, conservation, academia, research and industry. We are a small profession but our impact is significant."
The Parliamentary Under Secretary of State for Rural Affairs and Biosecurity Lord Gardiner of Kimble responded, saying: "In my role at Defra I am continually reminded of the importance of the relationship between vets and government - most recently in tackling the outbreak of Avian Influenza in the UK. Your thoughts and ideas are invaluable as we manage the many opportunities and challenges posed by exiting the European Union, ensure the highest standards of animal welfare, protect the country from new animal disease threats, and attract the brightest and best into the profession.
"I look forward to continuing to work closely together as we push ahead with our plans to create a world leading food and farming industry based on high standards of animal health and welfare."
To find out more about the BVA’s work on the UK’s exit from the EU, visit www.bva.co.uk/news-campaigns-and-policy/policy/future-of-the-profession/brexit/
The new policy has been published ahead of an upcoming review of England’s Welfare of Animals at the Time of Killing regulations (WATOK) by the Department for Environment, Food and Rural Affairs (DEFRA).
Recommendations in the policy address all areas of the slaughter process, including:
The policy also covers a wider range of species and focuses on some of those species-specific needs.
For the first time its recommendations include fish. In order to improve the welfare of farmed finfish, BVA says that UK Governments should include the effective stunning of finfish as well as general welfare protections in WATOK regulations. It also calls for more research into developing effective and humane methods of stunning for decapods (shrimp, lobsters and crabs) and cephalopods (squid and octopus) as well as wild caught fish.
BVA Senior Vice President, Simon Doherty said: "With millions of animals slaughtered each year to provide us with the food we eat, we have a responsibility to provide them with a life worth living and a humane death. Our updated position aims to do just that by building on existing legislation and guiding the industry in a direction that better protects the welfare of animals destined for the food chain.
"Slaughter processes should be designed to minimise avoidable pain, distress, fear, and suffering and this document looks at all of the ways that we as vets can work with industry bodies and farm colleagues to improve the legislation already in place.”
A snapshot survey carried out in 2018 by the Food Standards Agency (FSA) for the period of one week revealed that nearly 20 million animals (excluding fish) were slaughtered across 248 operating plants in England and Wales during that time.
In order to effect change for such a high quantity of animals, BVA’s new position sets out recommendations for a range of stakeholders, government, industry, researchers and the veterinary profession, at each stage of the slaughter process. Improvements to the way that stunning data is captured and reported on is also on the list of asks, as well as improving regulation of non-stun slaughter and working collaboratively with Islamic scholars and Halal certification bodies to promote the acceptability of recoverable stunning.
Simon added: "From making sure that stunning methods are as effective as possible, to looking at the specific needs of each species, revalidation of training for operators, and championing the role of the Official Veterinarian, there is a lot of work to be done but we look forward to progressing these recommendations and working to improve the welfare of farmed animals across the UK."
BSAVA Congress, which is open to the whole practice, from reception to the clinical team, will offer free practical drop-in sessions, day-in-the-life dramas, and a bigger wellbeing zone.
There'll be over 120 hours of CPD covering a range of topics such as oncology, veterinary leadership, the RVN’s role, and charity veterinary care.
Paul Higgs, Chair of the Congress Committee, said: “I cannot wait for BSAVA 2023!
"After the successful transformation of BSAVA in our move to Manchester we have been working our socks off to go one better!
"Filled with brilliant speakers, our now trade-mark combination of short, paired lectures with stimulating and inspiring panel discussions, is back in strength.”
Early-bird tickets for BSAVA Congress 2023 are on sale now and BSAVA has brought back one-day only tickets, so if you can’t attend all three days, you have the option to visit on a day that suits you.
https://www.bsavaevents.com/bsavacongress2023/en/page/home
The extension will triple the size of the hospital's waiting room and nearly double the number of consultation rooms to seven, including one cat-only consult room and a cat-only waiting area.
The work to improve facilities for felines will also enable NWVS to apply for the International Society of Feline Medicine (ISFM) gold award.
Clinical director Prue Neath said: “This work will serve to further enhance the modern facilities we have on offer and add to our wide range of cutting-edge equipment which is all aimed at delivering the very best of care and treatments to our pet patients.
“We are always looking to expand our expert team and recruit new specialists, clinicians and vet nurses, as well as extending our in-house opportunities for residents and interns to fulfil their veterinary ambitions.
“This work will be another piece in the jigsaw which allows us to meet those ambitions, both in terms of the care we deliver to pets and the opportunities we offer to outstanding clinicians.”
www.nwspecialists.com
Photo: Sarah Hardy, client services team leader at NorthWest Veterinary Specialists
The Government has been forced to scrap plans for compulsory dog insurance less than a two weeks since they were revealed in leaked Defra documents.
Environment Secretary Hilary Benn has now ruled out the idea.
Apparently, the climbdown followed protests that compulsory insurance was no more than a 'dog tax' which would do nothing to curb the problem of dangerous dogs.
There's a certain irony in the way the story was reported in The Sun newspaper, with the headline: 'Labour forced to ditch pet plan'.
Indeed!
Heath Vets, a Cardiff-based veterinary group, has announced that is has become the first veterinary group in Wales to appoint designated customer care personnel, enabling it to take on and beat the corporates at customer service.
Leanne Kiddie was appointed Customer Care Manager, tasked with ensuring the group delivers excellent customer service across its four sites, after the veterinary group identified customer service as their key driver to retaining customers, attracting new customers and sustaining growth.
Gavin Hill-John (pictured right with Leanne), Operations Director at Heath Vets said: "We want to put our customers at the forefront of our service. The traditional veterinary practice model was based around territory; you had one vet practice in an area and local people used it. They weren’t challenged on customer service as we are today. Having Leanne as our dedicated Customer Care Manager will help us set Heath Vets apart from other practices. Whilst we may not be able to compete with the buying power of some national chains, we can certainly beat them at customer service."
Heath Vets says it is now developing its engagement with customers regarding future plans; using their comments and feedback to shape the practice.
Gavin added: "We are aiming to deliver a level of engagement with our customers that no other vet practice has seen before. We’re hosting cheese and wine functions where customers can come in, enjoy our festive hospitality, and speak with the staff about their pet’s issues. We not only want to work with our customers, but we want to get to know them."
Gavin says he believes Heath Vets can challenge all competitors when it comes to customer service: "My vision for the role is that across all four sites we should be delivering outstanding customer service, consistently. To achieve that aim, everybody needs to be highly skilled, trained, motivated and engaged. For us, it’s about recognising that we have a hugely impressive team that are focussed on delivering high quality customer service. National chains have investors and shareholders to please; we have our customers."
New statistics from the Voice of the Veterinary Profession Spring 2022 survey showed that while veterinary work is often seen as a vocation, 77% of vets list pay among their top five priorities when choosing a job.
Other deciding factors include geographical location (74%), area of practice (62%), low staff turnover (45%) and structured career progression (28%).
However only 42% of vets who responded to the survey considered their pay and benefits to be either ‘good’, ‘very good’, or ‘excellent’.
BVA President Malcolm Morley, said: “Fair, transparent and equal pay is one of the keystones of good veterinary workplaces.
"Whether you’re an employee, a manager or an employer, it’s vital that everyone feels confident that their workplace approaches pay in a clear and consistent way.
"This isn’t about paying everyone more; it’s about using objective criteria and transparent pay scales to ensure the whole team understands how decisions about reward and recognition are made and what they can do to access higher pay.”
The new resource, created for BVA members as part of its Good Veterinary Workplaces campaign, includes information for veterinary employers on the benefits a clear pay structure can bring for the whole team.
It demonstrates the positive impact transparency around reward and recognition can have on employee fulfilment and retention, and outlines the legal requirements of employers to ensure that pay is equitable.
It also offers tips for employees and managers for approaching conversations about pay and emphasises the importance of considering ‘total reward’ during these conversations.
Total reward is the entire sum of a job’s offering including, but not limited to, salary, commission structure, benefits package, CPD, work/life balance, promotion opportunities, travel expenses, accommodation, and so on.
Malcolm added: “We know that pay can be a fraught, and even somewhat taboo, subject but it is one that we all have a responsibility to tackle if we want to ensure that veterinary professionals are fairly rewarded for their work.
"We hope that this new guide will support all our members and equip them with the knowledge required to ensure they can confidently navigate conversations about pay.”
https://www.bva.co.uk/talking-pay
Virbac has announced the launch of what it describes as an affordable ciclosporin for the treatment of canine atopic dermatitis.
Called Cyclavance, the new product will make its debut at the London Vet Show (Nov 20th/21st at London Olympia).
Cyclavance is presented in a liquid formulation for precise dosing, in a container with a new 'AdaptaCap' designed to ensure leak proof dispensing and give the product a 6 month shelf life after being broached. Cyclavance is offered in four size presentations - 5 ml, 15 ml, 30 ml and 50 ml - to give practices maximum flexibility in its use.
Sarah Walker MRCVS, Product Manager, said: "Atopic dogs present at practices across the country on a daily basis. It is a challenging condition which can be hard to treat successfully because owner compliance is so important. By offering Cyclavance at a great price to give greater appeal, allowing a wider scope of use, and with innovative features, such as the unique AdaptaCap, we aim to help practices achieve better outcomes for their patients and increase the number of clients it is available to.
All donations of unwanted clothes, books or bric-a-brac are sent for sale in one of the charity's 55 charity shops around the UK.
Working in partnership with National Veterinary Services (NVS), empty donation bags are given to veterinary practices to fill with goods for NVS to collect and deliver to the charity. The partnership with NVS began in 2011 and so far over 60,000 bags have been collected, with an estimated value of over £1m.
Mark Corbett, Head of Retail at Blue Cross said: "We are extremely grateful to NVS, the vet practices taking part in the scheme and their clients. Although the donated items may be unwanted possessions to some, each bag generates about £20 of income for us. This means the scheme has so far provided an incredible amount of income towards helping the pets in our care.
Blue Cross receives no government funding, so relies on public donations to continue its vital work.
Veterinary practices that receive their stock and drugs from NVS but are not yet part of The Blue Cross donation scheme can sign up now by contacting their NVS representative or email trading@bluecross.org.uk.
8,834 of the 33,857 eligible voters cast their votes, a turnout rate of 26.2%. This compares to a 25.5% turnout in the 2019 election and 22.7% in 2018.
The results of the election were as follows:
Dr Kate Richards (pictured right) – 4,399 votes (elected)Dr Richard Stephenson – 3,943 votes (elected)Dr Melissa Donald – 3,807 votes (elected)Professor Stephen May – 3,121 votesDr Kit Sturgess – 2,816 votesPeter Robinson – 2,642 votesJohn Davies – 808 votesDr Tom Lonsdale – 535 votes
Eleanor Ferguson, RCVS Registrar and Returning Officer for both elections, said: “Many congratulations to all those who were elected this year and we look forward to welcoming them to their places on Council at our Annual General Meeting later this year.
“I would like to thank both Professor Stephen May and Dr Kit Sturgess for their many years of combined service, both as members of RCVS Council and for serving on numerous committees, subcommittees and working groups. In Stephen’s case this includes his service as President of the RCVS in 2017-18 and for Kit as Treasurer of the RCVS from 2017 until the present.
As Dr Sturgess had been elected to the position of Junior Vice-President of the RCVS for 2020-21 earlier this year, a new election for the position will need to take place amongst RCVS Council members during their June meeting. An election for a new Chair and Vice-Chair of VN Council will take place take place amongst VN Council members at a meeting in June.