Dignipets says that as well as supporting clients, referring this aspect of care to qualified counsellors can also reduce the emotional strain on veterinary teams.
Last year, Dignipets launched a free app for pet carers that offers quality of life scoring tools and a connection with the Dignipets hospice team.
Dignipets says that the app can strengthen the relationship between vet practices and their clients, in a partnership where the vet team provides the best care for the pet, Dignipets provides specialist hospice support and QOL guidance, and the APBC offers professional emotional support for clients, reflecting a more holistic model of veterinary care.
Merel Taal, Founder and Principal Director at Dignipets, said: "Coping with the loss of a pet can be extremely difficult and there is no shame in seeking professional support to get through such a challenging time.
"But what really excites me is that we can now reach pet carers so much sooner - before loss, during those incredibly hard weeks and months of anticipatory grief.
"This is an amazing extra feature that means we hopefully get more pet carers struggling with anticipatory grief the support that they need - sooner."
https://www.dignipets.co.uk
Founded in 2105 by Merel Taal MRCVS, Dignipets already has 5 partners leading teams from 15 locations, with a 24/7 reception team trained to help clients experiencing shock or anticipatory grief, and a hospice nursing team offering online video consultations and quality-of-life assessments.
Dignipets says that by collaborating with practices, it also helps reduce the moral stress many vets face when they are unable to provide home visits for euthanasia themselves and completes the circle of care for GP vets without concerns about client retention.
Lucian Cracuin MRCVS is a Dignipets partner. He said: "I enjoy helping owners to come to decisions with dignity and respect for their long-loved pets. Partnering with Dignipets has brought great rewards for my family and me."
Merel said: "From the very beginning, my aim was to create a service built on compassion, community and collaboration.
"It has been inspiring to see our partners develop their own local teams with our active support and training programme.
"Together, we are building something lasting – purposeful services that belong to the vets who run them, and that bring dignity and comfort to families in their care.”
https://dignipetspartners.co.uk/
Topics include:
Merel Taal, MRCVS DVM CHPV, Founder and Director at Dignipets, said: “Veterinary receptionists are often the unsung heroes of practice life.
"They are the first voice clients hear and often the last person they see when saying goodbye to a beloved pet.
"That emotional weight can be immense, which is why we believe in equipping them with training, resources and support to carry out their role with confidence and compassion.”
https://www.dignipets.co.uk/login