CPC has announced the opening of a new pet crematorium in Tewkesbury, Gloucestershire to meet rising demand.
According to the company, there has been an increase of 12% in individual pet cremations over the last four years, and about half the pets that come to the company from Vets Now are given individual cremations, rather than communal ones. Of the pet owners that contact CPC directly, about a third currently ask for an individual cremation, up from a quarter in 2008.
Jason Cracknell, the General Manager at CPC (pictured right), said: "When I was a child growing up in the country, our pets were buried in the garden. With smaller gardens and greater mobility this is no longer an option for many. Working closely with vets we have seen a considerable increase in owners wanting more knowledge and involvement in how their beloved pet is cared for at the end of its life."
The new Cheltenham Pet Crematorium will have a memorial and wildlife garden designed with the help of year 9 students from the nearby Tewkesbury School. It'll be officially opened at the end of April by farmer and television presenter, Adam Henson.
CPC also offers three levels of pet bereavement training for veterinary practices that use its services:
For more information, visit www.cpccares.com
CPC, the pet crematorium, has developed a new online survey tool to help practice staff analyse the effectiveness of their bereavement care capabilities.
Called "Bereavement Care - How does your practice compare?", the online survey comprises a series of multiple choice questions designed to produce a star rating out of 5. The idea is that these questions will help practices establish whether they need to improve how staff deal with bereaved pet owners.
Duncan Francis, Director, CPC said: "Coping with the loss of a much-loved pet is never easy for a bereaved owner. While support from those who are close to both the owner and the pet can make a real difference, many vets and vet nurses have received little training on this sensitive topic.
"Understanding client's needs before, during and after euthanasia, helps staff establish a rapport with emotional clients at a critical time and maintains a positive practice image.
"The aim of the survey is to raise awareness among vets and vet nurses of the importance of feeling confident in their ability to help bereaved owners through their grief. This helps clients come to terms with the death of their pet enabling them to move on and welcome another companion animal into their lives."
To find out more about how CPC can help your practice to improve its bereavement care, please ring 01763 207700, email info@cpccares.com or visit www.cpcvets.com
CPC, the pet crematorium has opened a new facility for bereaved owners who wish to make their final farewell to a much loved pet in person. The farewell suite forms part of CPC's extended premises on the A505 just south of Cambridge at Thriplow Heath.
"Being pet owners ourselves as well as professionals, we appreciate how comforting it can be to say goodbye in a way that best reflects the close relationship between pet and owner," said CPC director Duncan Francis.
"Often this is expressed through an individual cremation. This gives the owner a final opportunity to say farewell and helps them to achieve closure. At the same time it provides them with their pet's ashes to retain or scatter as they wish."
CPC's new suite comprises a reception area, two private rooms, and a viewing room. It has a separate entrance from the offices, so that people who are attending an individual cremation have maximum privacy. "The enlarged facility also means that they can take their time to compose themselves afterwards and leave when they feel ready," Duncan added.
The Heydon and Heathfield suites are furnished in calming shades of green, blue and grey with soft cream walls and light ash woodwork. The reception area includes a plasma screen showing tranquil pictures of the garden of remembrance to welcome visitors, while 'alphamusic', which is carefully composed to calm and relax people, plays in the background. The private rooms have a range of comfortable seating and are decorated with subtle floral arrangements and soft pictures.
The viewing room contains a purpose-built catafalque (or raised bier) made from Corian. This material consists of a blend of natural minerals, marble and acrylics to provide a peaceful place for the pet's body to rest upon while owners say their goodbyes.
The farewell suite is part of a major extension to CPC's main facility. Formally opened in May 2008, this comprises new office accommodation and production capacity for its veterinary waste services. The company moved to the site in the early 1980s. It is licensed for four cremators together with low emissions rotoclaves for the sterilisation of a range of veterinary and clinical wastes and employs approximately 80 people.