Pulborough-based Arun Veterinary Group has been awarded the title of Best UK Vets, having achieved the largest number of positive online reviews on www.vethelpdirect.com.
The awards are based on the number of positive reviews (4 stars and above) left by owners on the site over the course of the year, with owners asked to review the practice on five key areas: respect for my animal, professionalism, friendliness, cleanliness and value for money.
Comments attached to the 182 reviews for Arun included: "Nothing is too much trouble", "Fabulous vets" and "More like good friends."
Vet Help Direct said: "A good online reputation is so valuable to both local people looking for a service and to business owners. That's why online vet reviews are at the heart of our vet directories. Vet Help Direct is determined to provide a fair reflection of the vet practices in their online directories; all reviews are subject to rigorous tests of authenticity, all are checked for duplicate IP addresses, email addresses and some reviewers are asked to provide evidence that they are recent clients of the practice."
In second place was St Georges Veterinary Group, Wolverhampton, which is now up to 132 reviews and in third place was Goddard Veterinary Group, Gidea Park in London, with 122 reviews.