Wasting my time...

Re: Wasting my time...

Alex Gough — Mon, 19 Sep 2011 13:02:08 GMT

I remember a long time ago a colleague was doing a pre-hibernation check, and used a table to check the tortoise's weight against its shell length. She decided the tortoise was so dangerously underweight, she called the RSPCA. Unfortunately, she had used a tape measure, and measured the curvature of the tortoise's shell, not a straight ruler, and her calculations were wrong...

Alex

Re: Wasting my time...

James Laidlaw — Fri, 16 Sep 2011 23:34:20 GMT

I'm a first time caller to the RSPCA. Figured a 4 month old puppy with dislocated/fractured jaw and causally displaced molars on the same side was something requiring more than medical treatment. And with no way of contacting the owners I thought it was the best way to proceed.

Re: Wasting my time...

Amanda Nicholls — Fri, 16 Sep 2011 22:16:35 GMT

[quote user="Evelyn Barbour-Hill"]

[quote user="amanda nicholls"]I can sympathise, similar situation last week where I was involving RSPCA for a neglect case, I eventually got a reply from the client that the cat had been treated at another local vet. [/quote]

Are you guys saying you call the RSPCA every time you say something needs treating but the patient doesn't show up?

[/quote]

No! I've called the RSPCA twice in 10 years, it has to be as a last resort when I've tried to get the client to realise the pet is suffering and needs treatment. I don't mind which practice treats the pet as long as it gets the treatment it needs, what I get annoyed about is the vet taking over the case not letting me know!

Re: Wasting my time...

Evelyn Barbour-Hill — Fri, 16 Sep 2011 18:25:16 GMT

Are you guys saying you call the RSPCA every time you say something needs treating but the patient doesn't show up?

Re: Wasting my time...

Martin Atkinson — Fri, 16 Sep 2011 18:10:42 GMT

Simple revenge - report them to the RCVS, there will no doubt be excuses blaming it on administrative pressure etc but the vet who saw the case is ultimately responsible for his/her own actions. It may not progress far but at least they will get a letter that may make them think twice next time.

Re: Wasting my time...

Amanda Nicholls — Fri, 16 Sep 2011 18:03:36 GMT

I can sympathise, similar situation last week where I was involving RSPCA for a neglect case, I eventually got a reply from the client that the cat had been treated at another local vet. Of course I didn't believe the client because everybody knows all vets follow the GTPC and inform the previous vet and get a history (which is what I told the client). Contacted the local vet the next day (just in case) and they confirmed they had treated the cat!!

Thanks for wasting everyones time, you should know better blah blah blah.

This particular practice drives me mad, they never inform us when clients transfer or request histories and yes I have spoken to one of the partners about this.

Good to have a rant!

Re: Wasting my time...

Bob Russell — Fri, 16 Sep 2011 16:58:22 GMT

We find getting information from the PDSA to be like getting blood out of a stone. Rescue related practices seem to consider themselves above communicating with commercial practices!

Quite common to find some of our no shows and 'inactive' clients have made their way to the PDSA. On the few occasions we are asked they get sh+tty with us if the history is not with them in minutes.

It does give me a small degree of satisfaction to send a Friday pyo or fracture their way because the owners are registered!