Idexx procyte haematology analyser

Re: Idexx procyte haematology analyser

listhestar — Thu, 07 Jul 2011 13:39:39 GMT

[quote user="Bob Russell"]

Does it sound similar to 'this offer for discounted windows is only open if you sign up today'?

[/quote][quote user="lisa phillips"]Works well but after sales service from rep is rubbish[/quote]

Bob- yes it does rather :)

Lisa- Thanks, good to know it works well

Lisa

Re: Idexx procyte haematology analyser

lisa phillips — Sun, 03 Jul 2011 22:12:20 GMT

We have their lasercyte - v good but I would agree, very pushy sales talk and pressured into time limited offer. Works well but after sales service from rep is rubbish. Don't rush into it - if they want your custom they will wait until you've made a decision. Otherwise squeeze them for some added extras for free!

Re: Idexx procyte haematology analyser

Bob Russell — Thu, 30 Jun 2011 10:47:48 GMT

Does it sound similar to 'this offer for discounted windows is only open if you sign up today'?

Re: Idexx procyte haematology analyser

listhestar — Wed, 29 Jun 2011 16:05:52 GMT

[quote user="Bob Russell"]

Be cautious - for Idexx salesmen/women think car or double glazing salesmen!!

[/quote]

thanks for that, I think there is a time limit on the 'offer'

lisa

Re: Idexx procyte haematology analyser

Bob Russell — Wed, 29 Jun 2011 15:59:57 GMT

Idexx are good at offering you a deal that is too good to be true and sadly it often is too good to be true. I don't know this analyser as it is new but Idexx seem to change analysers often. They also are notorious for locking people into set monthly spends on reagents that far exceed their present levels.

We changed to the HM5 last year and find it correlates pretty well with our external lab so it is the first machine in years I feel reasonably happy to believe.

The reagent packs do not seem to have a set expiry date built in so whilst the packs are pricey we get full use from them without the waste we had from our older three part diff HM3 machine. It is therefore cost effective to run even with a low throughput.

Be cautious - for Idexx salesmen/women think car or double glazing salesmen!!