If sacking a client after SAR are there any additional considerations?

RE: If sacking a client after SAR are there any additional considerations?

Arlo Guthrie — Sun, 05 Nov 2023 09:15:22 GMT

I was reading the ICO (Information Commissioner's Office Neil Wheadon!) info on this, and it strikes me that a) the majority of the public probably doesn't even know of the existence of a Subject Access Request. But for those that do, I guess the solution is to make it as easy as possible to give them what they want with the least effort on your part.

Am I right in saying that in most cases a practice will hold client data a) in patient medical records and b) in email correspondence. Presumably the former is very easy to export and hand over.

As to the latter, well, that is a bit more challenging ... finding every email that references a client, including perhaps ones between you and a third party, such as a referral centre (in which, Sod's Law, you will inevitably refer to the "nightmare client from hell").

Searching for those emails by name would not be 100% reliable (because names are not 100% unique and search engines not 100% reliable).

I think I might be inclined to give every client a unique reference, and make sure it is in every email that refers to them.

That way, a search for XDR23&$%£GH (or whatever) would immediately pull up every email ever written.

your-right-to-get-copies-of-your-data

RE: If sacking a client after SAR are there any additional considerations?

Beats — Sat, 04 Nov 2023 17:27:17 GMT

apologies. i meant subject access request, not suspicious activity report.

ironically, using letters, e.g. when i email someone at work and refer to an internet discussion i had with N W who i consider an authority on abbreviations, i may be making less material to come up in a SAR email search for your name, thus leaving me with less material to manually filter through and if need be redact before providing to you material which, if it had contained your name may have been considered personal.

RE: If sacking a client after SAR are there any additional considerations?

Neil Wheadon — Sat, 04 Nov 2023 17:19:49 GMT

Campaign against using letters in everything including clinical notes

SAR????

Neil