https://www.vetsurgeon.org/f/non-clinical-questions/24619/insurance-companies---they-re-having-a-laugh I recently processed a claim for a client and besides all the usual delaying tactics like saying they haven&#39;t received the claim when you know you posted it 2 weeks ago, or the history wasn&#39;t attached to the email when you know it was, then it has toen-USTelligent Community 10https://www.vetsurgeon.org/thread/163018?ContentTypeID=1Mon, 25 Jul 2016 18:00:51 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:303d3953-d931-46d1-a6c9-a6c3999b6d65Bob Russell<p>Was it software blocking the email? In days gone by emails were blocked by certain words that I added to when spam got too much. Viagra was the key one!!</p> <p>It is possible that anti-spam and anti-misuse software may be the issue. Fail to see what is wrong with a completely &#39;normal&#39; part of the body!!!<img src="/emoticons/v2/tongue-in-cheek.gif" alt="Tongue-in-cheek" /></p><div style="clear:both;"></div>https://www.vetsurgeon.org/thread/163011?ContentTypeID=1Mon, 25 Jul 2016 17:00:15 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:29f73f0c-a8c8-49fe-8b7b-36549e524be4mariette asselbergs<p>Many many people in business Martin. If you run your business with invoices, they will always be paid at the last day or after some reminders. Nobody in business pays their bills immediately!</p> <p>I knew from close by the local farm supply shop business, where the owner had to spend the majority of his evenings making social calls on his farmer customers trying to collect his money on average 3 months after purchases!&nbsp;</p> <p>It was exactly these when we ran a business in Mozambique. Not only the local clients, but especially the foreigners and the so called aid organisations would NEVER pay on the day, they could not possibly carry cash around so you had to go around their offices trying to get a cheque which would take at least 6 weeks (and several visits and reminders) to be authorised by the various bosses. This was considered proper good financial management.</p> <p>So I&#39;ll never feel &quot;it&#39;s only me&quot;.&nbsp;</p> <p>Mariette</p><div style="clear:both;"></div>