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<?xml-stylesheet type="text/xsl" href="https://www.vetsurgeon.org/utility/feedstylesheets/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>So, are you calling in to complain in confidence?</title><link>https://www.vetsurgeon.org/f/non-clinical-questions/24587/so-are-you-calling-in-to-complain-in-confidence</link><description> RCVS News, 11 July: 
 &amp;quot; From today we will be trialling a confidential reporting line which will allow veterinary surgeons, veterinary nurses and other members of the veterinary team to discuss concerns about colleagues on a confidential basis .&amp;quot; 
 </description><dc:language>en-US</dc:language><generator>Telligent Community 10</generator><item><title>RE: So, are you calling in to complain in confidence?</title><link>https://www.vetsurgeon.org/thread/162502?ContentTypeID=1</link><pubDate>Mon, 18 Jul 2016 15:53:02 GMT</pubDate><guid isPermaLink="false">146601cc-3922-4be7-9974-7e1d4e45a66b:96de32c4-96fa-4b3a-92f5-7fa7dfe8e249</guid><dc:creator>J G Wray</dc:creator><description>&lt;p&gt;[quote user=&amp;quot;Bob Russell&amp;quot;].....but the arrival of the RCVS letter or bodies on the doorstep is likely to be met with panic or aggression rather than relief.[/quote]&lt;/p&gt;
&lt;p&gt;If you read, as we all must read, our VDS advisory newsletter, then it isn&amp;#39;t the letter or the bodies from RCVS you need to watch out for it&amp;#39;s the solicitous touchy-feely phone call from ProCon or &amp;quot;Professional standards and something&amp;quot; as they now style themselves.&lt;/p&gt;
&lt;p&gt;Apparently this first approach is as much about giving you rope to hang yourself as being a gentle way in to dealing with a complaint or report, so watch your tongue!!&lt;/p&gt;
&lt;p&gt;We are now briefing all staff to be wary of phone calls from RCVS and under no circumstances put them through without asking the vet first.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: So, are you calling in to complain in confidence?</title><link>https://www.vetsurgeon.org/thread/162494?ContentTypeID=1</link><pubDate>Mon, 18 Jul 2016 13:27:56 GMT</pubDate><guid isPermaLink="false">146601cc-3922-4be7-9974-7e1d4e45a66b:a2dacbc0-fcf3-4e02-a9f4-e390e870c571</guid><dc:creator>Bob Russell</dc:creator><description>&lt;p&gt;Who is coming up with these &amp;#39;jolly japes and wheezes&amp;#39;?&lt;/p&gt;
&lt;p&gt;Where has the demand come from to intervene having looked for a problem. Have they nothing better to do?&lt;/p&gt;
&lt;p&gt;I am all for help being offered to anyone, even if they don&amp;#39;t particularly think they need it but the arrival of the RCVS letter or bodies on the doorstep is likely to be met with panic or aggression rather than relief.&lt;/p&gt;
&lt;p&gt;Another solution looking for a problem?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: So, are you calling in to complain in confidence?</title><link>https://www.vetsurgeon.org/thread/162493?ContentTypeID=1</link><pubDate>Mon, 18 Jul 2016 13:05:54 GMT</pubDate><guid isPermaLink="false">146601cc-3922-4be7-9974-7e1d4e45a66b:3a6eeddd-4f3f-4206-9e96-61704c369206</guid><dc:creator>J G Wray</dc:creator><description>&lt;p&gt;[quote user=&amp;quot;Shams Mir&amp;quot;]This thread is not about whistleblowers; it is about&amp;nbsp;the&amp;nbsp;subjects of &amp;quot;anonymous&amp;quot; whistleblowing.[/quote]&lt;/p&gt;
&lt;p&gt;There is nothing nefarious here. RCVS are not about to investigate someone without them knowing they are doing so. RCVS are not going to investigate and put someone through a disciplinary process without them knowing who their accuser is&amp;nbsp;and what they are accused of. To investigate and act whilst preserving the&amp;nbsp;anonymity of the accuser&amp;nbsp;is contrary to natural justice and has a whiff of the Stasi.&lt;/p&gt;
&lt;p&gt;RCVS may not broadcast the accuser&amp;#39;s identity until late in the day, but it&amp;#39;ll become known.&lt;/p&gt;
&lt;p&gt;I believe this is an attempt to encourage whistleblowing, so that RCVS can offer intervention other than a disciplinary investigation. However, the scope for misuse and administrative cock-up is large. That won&amp;#39;t endear the system to anyone and will just lend legitimacy to&amp;nbsp; a degree of paranoia.&lt;/p&gt;
&lt;p&gt;On another note, I suppose the anonymous system could be used to tell RCVS how marvellous a veterinary surgeon/nurse is.&lt;/p&gt;
&lt;p&gt;Not that RCVS care.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: So, are you calling in to complain in confidence?</title><link>https://www.vetsurgeon.org/thread/162475?ContentTypeID=1</link><pubDate>Sun, 17 Jul 2016 20:19:29 GMT</pubDate><guid isPermaLink="false">146601cc-3922-4be7-9974-7e1d4e45a66b:677a64a9-f4db-454a-aee3-6c78e1969fae</guid><dc:creator>Shams Mir</dc:creator><description>&lt;p&gt;This thread is not about whistleblowers; it is about&amp;nbsp;the&amp;nbsp;subjects of &amp;quot;anonymous&amp;quot; whistleblowing.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: So, are you calling in to complain in confidence?</title><link>https://www.vetsurgeon.org/thread/162472?ContentTypeID=1</link><pubDate>Sun, 17 Jul 2016 18:56:28 GMT</pubDate><guid isPermaLink="false">146601cc-3922-4be7-9974-7e1d4e45a66b:3fceab47-72d5-4f12-a918-669dcaf7cf4c</guid><dc:creator>J G Wray</dc:creator><description>&lt;p&gt;Dear Dr Mir,&lt;/p&gt;
&lt;p&gt;I think you&amp;#39;re a bit &amp;quot;behind the curve&amp;quot; here. Have look at the whistleblowing thread.&lt;/p&gt;
&lt;p&gt;Yours sincerely,&lt;/p&gt;
&lt;p&gt;JGW&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>