RCVS registration as a locum

RE: RCVS registration as a locum

Martin Atkinson — Tue, 27 Oct 2015 16:23:28 GMT

[quote user="Bradley Viner"] I take your comment about being "posh" in the spirit I am sure it was meant[/quote]Come on Bradley admit you are a bit 'posh'. Well compared with me anyway.

RE: RCVS registration as a locum

Luca Poddighe — Tue, 27 Oct 2015 15:59:17 GMT

[quote user="Martin Atkinson"]

[quote user="Luca Poddighe"]Bradley is just as polite as a hobbit![/quote]

[quote user="Anthony Todd"]

Actually Bradley, and we go back too, why not just say Good bye.

Gets the sentiment across and conveys the message.........

[/quote]Its not often I'm the one who berates others for being impolite, indeed it is usually vice-versa. I think you both are doing Bradley a disservice. He is in a lose/lose situation here and has to be praised for what he has been prepared to say. I don't readily recall any other recent presidents of the RCVS coming on her at all. I don't necessarily agree with him and I'm the first to have a dig at politicians but he is being as discrete and diplomatic as his position dictates. I believe his 'have a good day' type sentiments are genuine.

[/quote]

Actually I meant it as a compliment

RE: RCVS registration as a locum

Bradley Viner — Tue, 27 Oct 2015 15:39:14 GMT

Bob wrote: I value his opinion and input as a 'posh' person at the RCVS. Takes a bit of bravery to take the flack!"

Thanks Bob. I had a kevlar flak jacket knitted when I was Treasurer and keep it for special occasions. I take your comment about being "posh" in the spirit I am sure it was meant, but there is also a more relaxed attitude here at the College that creates a more positive working environment as well as, hopefully, making us feel more approachable. When I started on Council one would never have entered the hallowed portals of the RCVS without a jacket and tie, nor take it off without permission. Today I spent an hour at lunch time on the floor of the members room trying to do yoga with other members of the team!

For our next Council meeting we are experimenting by shedding our robes and regalia, and sitting in a much more relaxed seating format. Some will say it reduces the gravitas of Council, others might feel it is a better way to get serious business done. I do worry that photos of Council discussion with members togged up in gowns does make the College seem out of touch, which I can assure you it is not. At the end of Council each member will fill in a form for them to choose to carry on with the old format or the new.

Have a good week (and I mean that sincerely, folks)

Bradley

RE: RCVS registration as a locum

Bob Russell — Tue, 27 Oct 2015 14:25:48 GMT

I value his opinion and input as a 'posh' person at the RCVS. Takes a bit of bravery to take the flack!

Heated discussion just indicates the subject matters to the participants as long as it does not go too far!

Glad to see that there were raised eyebrows regarding the 'customer services' idea. At least someone accepts this is still a profession (for the time being).

RE: RCVS registration as a locum

Martin Atkinson — Tue, 27 Oct 2015 14:08:54 GMT

[quote user="Luca Poddighe"]Bradley is just as polite as a hobbit![/quote]

[quote user="Anthony Todd"]

Actually Bradley, and we go back too, why not just say Good bye.

Gets the sentiment across and conveys the message.........

RE: RCVS registration as a locum

Anthony Todd — Tue, 27 Oct 2015 13:54:40 GMT

[quote user="Luca Poddighe"]and he meant it[/quote]

Actually Bradley, and we go back too, why not just say Good bye.

Gets the sentiment across and conveys the message.........

RE: RCVS registration as a locum

Bob Russell — Tue, 27 Oct 2015 12:38:38 GMT

[quote user="Bradley Viner"]

I felt pretty much the same when our CEO created the post of customer services manager. Of course, we offer a service to the public as well as the veterinary professions.

Whatever the terminology, I think the important thing is that we have seen a real change of attitude and an emphasis on providing a high standard of service. I keep hearing from members that have dealings with the College are having a more positive experience and we have several internal KPI's that monitor the service that we offer.

The CEO purposely chose the terminology to be a bit provocative and bring about change.

[/quote]

It is not for the CEO to be provocative but clearly masses of changes were required. When the girls have misbehaved at school I talk to pupil services. When I speak to the RCVS I expect to talk to member services or equivalent. A member of the public talking to customer services will consider they are talking to the equivalent of Sky or ASDA and are likely to be about as unimpressed.

Good service is what matters but it is very important to maintain a degree of professionalism. Just for the next ten years until I retire. Once there the profession can spiral down as trade, as much as it likes because i will have had enough of a fine profession becoming shopkeepers!

RE: RCVS registration as a locum

Luca Poddighe — Tue, 27 Oct 2015 12:30:11 GMT

[quote user="Anthony Todd"]

[quote user="Bradley Viner"] Have a good week.[/quote]

Come on Bradley, why not just say "Go and f, f, Fotograph somewhere else"; you really don't want Martin to have a good week any more than I do.

[it's the sort of reply [I mean the usual "good weekend"] you get from someone who:

a] had no intention of dealing with your query before the next weekend, which is usually 5 days away

[b] has no intention of dealing with it; ever.....]

[/quote]

“Good Morning!" said Bilbo, and he meant it. The sun was shining, and the grass was very green. But Gandalf looked at him from under long bushy eyebrows that stuck out further than the brim of his shady hat.

"What do you mean?" he said. "Do you wish me a good morning, or mean that it is a good morning whether I want it or not; or that you feel good this morning; or that it is a morning to be good on?"

"All of them at once," said Bilbo. "And a very fine morning for a pipe of tobacco out of doors, into the bargain.

...

"Good morning!" he said at last. "We don't want any adventures here, thank you! You might try over The Hill or across The Water." By this he meant that the conversation was at an end.
"What a lot of things you do use Good morning for!" said Gandalf. "Now you mean that you want to get rid of me, and that it won't be good till I move off.”

Bradley is just as polite as a hobbit!

RE: RCVS registration as a locum

Martin Atkinson — Mon, 26 Oct 2015 19:00:45 GMT

[quote user="Anthony Todd"]you really don't want Martin to have a good week any more than I do.[/quote]Don't be so cynical Anthony, Brad and I go back a long way, I even recall dragging him out of a snow drift once on Snowscene. Or that might have been someone else, whatever

But the rest of the post well hmmm......!

RE: RCVS registration as a locum

Anthony Todd — Mon, 26 Oct 2015 18:12:41 GMT

[quote user="Bradley Viner"] Have a good week.[/quote]

Come on Bradley, why not just say "Go and f, f, Fotograph somewhere else"; you really don't want Martin to have a good week any more than I do.

[it's the sort of reply [I mean the usual "good weekend"] you get from someone who:

a] had no intention of dealing with your query before the next weekend, which is usually 5 days away

[b] has no intention of dealing with it; ever.....]

RE: RCVS registration as a locum

Bradley Viner — Mon, 26 Oct 2015 16:51:41 GMT

I felt pretty much the same when our CEO created the post of customer services manager. Of course, we offer a service to the public as well as the veterinary professions.

The CEO purposely chose the terminology to be a bit provocative and bring about change.

RE: RCVS registration as a locum

Bradley Viner — Mon, 26 Oct 2015 14:44:45 GMT

Martin said: Certain members are advertising/promoting procedures on their websites that are clearly the next best thing to snake oil. Surely this is bringing the profession into disrepute which is a disciplinary offence. why can't the RCVS act against this?

I sympathise with how you feel Martin, but it really is a difficult issue. The College would have to prove that something that a veterinary surgeon did was clearly outside the bounds of accepted veterinary practice to be able to take action. It would open a whole new can of worms if we questioned the evidence base for every procedure that is currently carried out in practice and deemed whether it crossed the threshold or not. One man's snake oil is another man's elixir of life!

RE: RCVS registration as a locum

Martin Atkinson — Mon, 26 Oct 2015 12:11:20 GMT

[quote user="Bradley Viner"]

I didn't suggest it was not serious Martin, I suggested it was a tough one to tackle! Have a good week.

[/quote]Bl**dy hell Bradley that was quick! I didn't suggest that you suggested that it wasn't serious (have to be careful or it will end up sounding like an old music hall song). But with the correct will it shouldn't be tough. Certain members are advertising/promoting procedures on their websites that are clearly the next best thing to snake oil. Surely this is bringing the profession into disrepute which is a disciplinary offence. why can't the RCVS act against this?

RE: RCVS registration as a locum

Bob Russell — Mon, 26 Oct 2015 11:58:07 GMT

Please, please, please don't tell me the RCVS has a 'customer services' department!

I am a member not a customer and clients are my customers, not RCVS's customers unless someone has changed the rules further.

An interaction between a professional body, a professional person or a member of the general public does not fall under any definition of customer that I know.

I have no choice regarding payment to the RCVS and the general public, on the whole, do not pay the RCVS for services!

Correct me if I am wrong of course!

RE: RCVS registration as a locum

Bradley Viner — Mon, 26 Oct 2015 11:24:30 GMT

I didn't suggest it was not serious Martin, I suggested it was a tough one to tackle! Have a good week.

RE: RCVS registration as a locum

Martin Atkinson — Mon, 26 Oct 2015 11:20:39 GMT

[quote user="Anthony Dennison"]

[quote user="Bradley Viner"]I think I'll stick to something simpler Martin, such as eliminating world poverty. Have a good weekend.[/quote]

Made me lol!

[/quote]It would be funny if it wasn't so serious - that's certain vets advertising spurious claims on their websites, not world poverty!

RE: RCVS registration as a locum

Anthony Dennison — Sat, 24 Oct 2015 09:31:29 GMT

[quote user="Bradley Viner"]I think I'll stick to something simpler Martin, such as eliminating world poverty. Have a good weekend.[/quote]

Made me lol!

RE: RCVS registration as a locum

Luca Poddighe — Sat, 24 Oct 2015 08:55:08 GMT

Well done. Is it possible for couples to get, as well, only one copy of RCVS news? Me and my wife receive to one gets immediately unassembled to go in the recycling and we read both from the same copy.

RE: RCVS registration as a locum

Neil Wheadon — Fri, 23 Oct 2015 20:36:12 GMT

[quote user="Bradley Viner"]

Ummmm - this should be easy to sort as you shouldn't be receiving any hard copies of the Register any more. In order to save a few rainforests we now produce it online and only produce a small number of hard copies for those that request it in order to comply with the relevant Regulations.

Anything else you want sorted? Global warming perhaps??

[/quote]

OK Red starred myself for that comment, I did think that I hadn't seen one for a while.

Neil

RE: RCVS registration as a locum

ruths — Fri, 23 Oct 2015 19:54:21 GMT

Some years ago, the RCVS gave my home address out to an old friend who had lost contact with me

i didn't mind because he was a friend.

i was surprised that he managed to get it out of them.

I meant to follow it up at the time but was quite busy and didn't get round to it.

I'm sure they treat our data more confidentially now

RE: RCVS registration as a locum

Bradley Viner — Fri, 23 Oct 2015 19:04:54 GMT

"Since you ask, how about stopping vets making outrageous claims on their websites for 'alternative' therapies!"

I think I'll stick to something simpler Martin, such as eliminating world poverty. Have a good weekend.

Bradley

RE: RCVS registration as a locum

Martin Atkinson — Fri, 23 Oct 2015 18:52:52 GMT

[quote user="Bradley Viner"]Anything else you want sorted? Global warming perhaps??[/quote]Since you ask, how about stopping vets making outrageous claims on their websites for 'alternative' therapies!

RE: RCVS registration as a locum

Bradley Viner — Fri, 23 Oct 2015 18:48:18 GMT

Anything else you want sorted? Global warming perhaps??

RE: RCVS registration as a locum

Neil Wheadon — Fri, 23 Oct 2015 18:42:40 GMT

Whilst you're sorting out the world Bradley can married couples stop getting 2 copies of the register if they request this. May save a few trees

Neil

PS I called the RCVS a few years ago and no can do.....why?

RE: RCVS registration as a locum

Bradley Viner — Fri, 23 Oct 2015 18:38:43 GMT

Hi Michael

If anyone has specific issues, such as those you outlined, they should speak to customer services at the College, who will be able to assist.

Best wishes

Bradley