CRM system

RE: CRM system

grumpyoldman — Thu, 20 Aug 2015 19:43:18 GMT

[quote user="Hannah Wynne Richards"]I thought it stood for Crazy Raving Maniac [/quote]

I was thinking along the lines of Geoff Goldbloom in "the fly" ,a kind of pod for instant transport.

RE: CRM system

Hannah Wynne Richards — Thu, 20 Aug 2015 18:38:44 GMT

I thought it stood for Crazy Raving Maniac - and was imagining K Burton with a row of capsules behind the surgery, into which awkward clients were crammed whilst they cooled off!

Wynne

RE: CRM system

Kathryn Burton — Thu, 20 Aug 2015 16:56:23 GMT

It does, but there are some systems that will auto email confirmation and invoices for CPD bookings etc, so just wanted for time saving :-)

RE: CRM system

Martin Atkinson — Thu, 20 Aug 2015 16:53:49 GMT

[quote user="K Burton"]

(it's to arrange CPD bookings)

[/quote]So am I barking up the wrong tree thinking CRM stands for customer relations management?

RE: CRM system

Kathryn Burton — Thu, 20 Aug 2015 16:33:58 GMT

(it's to arrange CPD bookings)

RE: CRM system

Martin Atkinson — Thu, 20 Aug 2015 16:18:49 GMT

I was going to say yes, its called providing a good quality, honest service at a reasonable cost and spreading it by word of mouth. Giving your staff good working conditions and a decent wage so they are loyal and encourage continuity so clients see the same friendly faces every time. Or is that a bit cynical?