RCVS Survey - a bit problematic

Re: RCVS Survey - a bit problematic

Lizzie Lockett — Sat, 05 Apr 2014 23:16:03 GMT

[quote user="tess"]

Can I have a link to the survey? I'd like to respond.

[/quote] Hi Tess sorry to be slow replying been on the stand at BSAVA today and we got busy. If you email me at l.lockett@rcvs.org.uk I can email you back the link. Best wishes Lizzie

Re: RCVS Survey - a bit problematic

tess — Sat, 05 Apr 2014 14:47:46 GMT

Can I have a link to the survey? I'd like to respond.

Re: RCVS Survey - a bit problematic

Lizzie Lockett — Sat, 05 Apr 2014 13:55:05 GMT

I did say 'largely'. This was a different survey, though. If a question is misleading we will change it rather than keep collecting data that is unhelpful. But we try to keep the same where we can, rather than reinventing the wheel each time. Lizzie

Re: RCVS Survey - a bit problematic

J G Wray — Sat, 05 Apr 2014 13:36:19 GMT

[quote user="Lizzie Lockett"]We try to keep to the same questions, largely, survey on survey, so we can look for trends.[/quote]

[quote user="J G Wray"]“Last year I was very unhappy to hear that 37% of staff felt that bullying or harassment had been a problem,” said Nick.

“This has now fallen to 17%, albeit with a slightly changed emphasis in the question......"[/quote]

Ahem.

Re: RCVS Survey - a bit problematic

Lizzie Lockett — Sat, 05 Apr 2014 12:33:47 GMT

Yes they are working for us but they have their professional standards to ensure the survey is not leading respondents. Same relationship all professionals have with their clients. We try to keep to the same questions, largely, survey on survey, so we can look for trends. We use the stats in response to questions on probably a weekly basis. Having said that if anyone has feedback on specific questions, please email me and we can take it into account next time. L.lockett@rcvs.org.uk Meanwhile, there is nothing to stop vetsurgeoners running their own surveys if they have burning questions! Best wishes Lizzie

Re: RCVS Survey - a bit problematic

Anthony Todd — Sat, 05 Apr 2014 12:19:48 GMT

[quote user="Lizzie Lockett"]The survey is designed by professional researchers the Institute for Employment Studies[/quote]

But they're working for you.

If the questions give you embarrassing answers you're not so likely to use them again...

Why not ask us, on vetsurgeon.org and we, the members, could suggest the questions to ask??

Re: RCVS Survey - a bit problematic

Lizzie Lockett — Sat, 05 Apr 2014 12:05:45 GMT

Rachael, I am sorry you get this perception. The survey is largely the same year on year and we've been running this over 20 years. We add a few questions each time for current issues eg more on 24/7 this time. The survey is designed by professional researchers the Institute for Employment Studies, who run similar surveys for many professions, including medics. They also independently analyse the results to ensure they are reported fairly. There are many different routes through the survey but I am sure we have not captured every possibility, but where flagged up, any issues will be taken account of in analysis eg the issue above around emergency care providers. There has also been discussion on another thread ref the well being questions. This is a standard set of questions suggested to us last time (2010) by David Bartram, and although they may read a little oddly, it's a tried and tested approach. So although I am sure it's not a perfect survey, the results will be very helpful and I would urge you all to complete it. Thanks in advance for your help Lizzie.

Re: RCVS Survey - a bit problematic

Rachael Winder — Sat, 05 Apr 2014 11:43:18 GMT

It struck me as yet another very poorly designed survey, with leading questions, which as suggested will probably be used to produce utterly unrepresentative soundbites. When will they realise the hole is deep enough and stop digging?!

Re: RCVS Survey - a bit problematic

Bob Russell — Sat, 05 Apr 2014 11:23:05 GMT

Slightly worried that there is bias towards producing figure that the RCVS can positively spin! Strange questions in there!

Re: RCVS Survey - a bit problematic

J G Wray — Sat, 05 Apr 2014 07:38:49 GMT

RCVS surveys have a record of vagueness which can be used to demonstrate a point of view. Here's an example:

"..Also at the meeting, Chief Executive Nick Stace presented the headline results of the College’s second staff engagement survey:

“Research suggests that organisations with engaged staff are more productive, have lower levels of absenteeism and exhibit reduced staff churn,” said Nick.

“Ensuring our staff are clear about our purpose, and rate the College as a ‘Great Place to Work’, is not just so that we have a warm and cosy feeling: it’s important to our customers: the profession and the public.”

The results showed some improvements since last year, with better scores on management’s communication, leadership’s approachability and their words matching actions, and on fair pay (we carried out a salary benchmarking exercise last year).

The results also showed positive change in terms of the issue of bullying between Council members and staff.

“Last year I was very unhappy to hear that 37% of staff felt that bullying or harassment had been a problem,” said Nick.

“This has now fallen to 17%, albeit with a slightly changed emphasis in the question......"

Whaddyathink?

JGW

Also at the meeting, Chief Executive Nick Stace presented the headline results of the College’s second staff engagement survey:

“Research suggests that organisations with engaged staff are more productive, have lower levels of absenteeism and exhibit reduced staff churn,” said Nick.

“Ensuring our staff are clear about our purpose, and rate the College as a ‘Great Place to Work’, is not just so that we have a warm and cosy feeling: it’s important to our customers: the profession and the public.”

The results showed some improvements since last year, with better scores on management’s communication, leadership’s approachability and their words matching actions, and on fair pay (we carried out a salary benchmarking exercise last year).

The results also showed positive change in terms of the issue of bullying between Council members and staff.

“Last year I was very unhappy to hear that 37% of staff felt that bullying or harassment had been a problem,” said Nick.

“This has now fallen to 17%, albeit with a slightly changed emphasis in the question which may account for some of the change.

- See more at: http://findavet.rcvs.org.uk/news/new-rcvs-charter-moves-a-step-closer/#sthash.MNzWtif6.dpuf

Also at the meeting, Chief Executive Nick Stace presented the headline results of the College’s second staff engagement survey:

“Research suggests that organisations with engaged staff are more productive, have lower levels of absenteeism and exhibit reduced staff churn,” said Nick.

The results also showed positive change in terms of the issue of bullying between Council members and staff.

“Last year I was very unhappy to hear that 37% of staff felt that bullying or harassment had been a problem,” said Nick.

“This has now fallen to 17%, albeit with a slightly changed emphasis in the question which may account for some of the change.

- See more at: http://findavet.rcvs.org.uk/news/new-rcvs-charter-moves-a-step-closer/#sthash.MNzWtif6.dpufe results of the College’s second staff engagement survey: