CEVA advising owners to get Adaptil from the net...

Re: CEVA advising owners to get Adaptil from the net...

James Laidlaw — Wed, 06 Mar 2013 12:22:59 GMT

[quote user="Mike Nikolaou"]

Exclusivity is not what I'm advocating, however as CEVA relies on me to convince a dog owner of the benefits of their adaptil collar, I think it is a bit cavalier of them to then blatantly direct the client to another supplier. I don't expect any favours from a drugs company, but I also don't think that it is acceptable for them to "take sides"...

[/quote]

But they aren't "blatantly directing them", they include vets on the list of outlets. Why should we be the only outlet they advise, when the product is OTC and available elsewhere? We don't need to control the supply of every product we recommend, particularly OTC's.

Re: CEVA advising owners to get Adaptil from the net...

Bob Russell — Wed, 06 Mar 2013 11:56:06 GMT

As in many things I am much more cynical about these products anyway!

We used to run both Adaptil and Feliway diffusers in the consulting and waiting rooms all the time. We stopped a couple of years ago and I have to say I have not noticed any changes in behaviour.

We sell a small amount which is probably why we get little attention from CEVA. The bulk of the sales of these products are going to be on-line and there is nothing we can do about the situation.

Make your recommendations based on whether you believe in products. I am not convinced these work that well so mention them but don't push them hard.

No point in trying to compete price-wise because the on-line suppliers are in a position to dictate the best terms and apparently many of them are running at a loss anyway!

Re: CEVA advising owners to get Adaptil from the net...

KMurphy — Wed, 06 Mar 2013 11:00:58 GMT

[quote user="Mike Nikolaou"]as CEVA relies on me to convince a dog owner of the benefits of their adaptil collar[/quote]

Agree 100%. Why act as their sales reps? There are alternatives to Adaptil, such as Zylkene and Calmex, that aren't being advertised to the public for online purchase so maybe these can be discussed instead.

Re: CEVA advising owners to get Adaptil from the net...

Mike Nikolaou — Wed, 06 Mar 2013 10:56:01 GMT

Re: CEVA advising owners to get Adaptil from the net...

James Laidlaw — Wed, 06 Mar 2013 08:56:17 GMT

Everyone's going to have to start charging better for their time...

I'd think more advertising, more outlets and more sales are all likely to be very beneficial for a company selling a product, just because it's something we can promote doesn't make it exclusive to us.

Re: CEVA advising owners to get Adaptil from the net...

Glenn Hodgson — Tue, 05 Mar 2013 23:28:40 GMT

That is not very supportive. Booo. Their choice though.

Not the best of ideas for a company that sells a wide range of generics? I'll be sure to discuss this with my rep. next time they are in..