https://www.vetsurgeon.org/f/clinical-questions/28477/clark-dental Anyone else struggling to get a response from Clark Dental? I reported a problem with my Nomad generator in June, and am not getting any response whatsoever from them... en-USTelligent Community 10https://www.vetsurgeon.org/thread/215082?ContentTypeID=1Wed, 11 Sep 2019 10:47:16 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:eca9135e-41f1-41fe-82af-bbe4f5fc2116Miriam Lodewyks<p>In the end a message via Facebook had the desired response...</p><div style="clear:both;"></div>https://www.vetsurgeon.org/thread/214957?ContentTypeID=1Fri, 06 Sep 2019 11:40:17 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:0fc463c9-6763-4b60-8da4-4877513eb0a1Bob Russell<p>A letter to the Managing Director of the big companies often works wonders. BT and Openreach have an MD Complaints dept. Contact them and they jump!!</p><div style="clear:both;"></div>https://www.vetsurgeon.org/thread/214942?ContentTypeID=1Fri, 06 Sep 2019 08:49:46 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:12f64fb2-6ddb-46f7-8369-fd52c7e55e57Julie Innes<p>[quote user=&quot;Chris Geddes&quot;]Can work even with very large companies.[/quote]</p> <p>Years ago, I had major issues with BT. After around 17 useless phonecalls to their &quot;help&quot;line, I wrote to the MD. I did get a call in response, albeit 2 weeks later, and the problem was easily fixed.</p> <p>So NOT so &quot;Good to talk&quot;- maybe better to write <img src="/emoticons/v2/Very_happy_smiley.png" alt="Very happy" /> (as I may or may not have stated in my complaint letter <img src="/emoticons/v2/Ashamed_smiley.png" alt="Embarrassed" />)</p><div style="clear:both;"></div>https://www.vetsurgeon.org/thread/214918?ContentTypeID=1Thu, 05 Sep 2019 11:12:10 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:37541831-83d3-4f66-bd99-0ee5fdb087bbChris Geddes<p>[quote user=&quot;Evelyn Barbour-Hill&quot;]Or try a personal letter to the managing director.[/quote]</p> <p>Can work even with very large companies.</p> <p>I was very unhappy with the customer service department of Ikea, so I wrote an email to their CEO. I received an email back from her PA with a genuine apology and a generous gift card.&nbsp;</p><div style="clear:both;"></div>https://www.vetsurgeon.org/thread/214913?ContentTypeID=1Thu, 05 Sep 2019 08:48:19 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:72f86ad2-e99a-434f-835c-4b5337f479b4Julie Innes<p>[quote user=&quot;GrooveJet&quot;] (I hate phonecalls!)[/quote]</p> <p>Me x 100!! I&nbsp;usually get my head nurse to make the calls <img src="/emoticons/v2/Ashamed_smiley.png" alt="Embarrassed" /></p><div style="clear:both;"></div>https://www.vetsurgeon.org/thread/214910?ContentTypeID=1Thu, 05 Sep 2019 00:49:26 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:87ae3b24-98d7-42c9-ae7c-0f915302dd26Evelyn Barbour-Hill<p>[quote user=&quot;GrooveJet&quot;] (I hate phonecalls!)[/quote]</p> <p>Me too. But sometimes you have to.....</p> <p>Or try a personal letter to the managing director.</p><div style="clear:both;"></div>https://www.vetsurgeon.org/thread/214902?ContentTypeID=1Wed, 04 Sep 2019 18:40:43 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:8c6b5185-9bca-456e-8594-2be54da7068dMiriam Lodewyks<p>I get spurious underexposures, occasionally the generator spontaneously turns itself off. Nothing more than a hassle-factor, but a slight worry given that it&#39;s less than a year old and I&#39;ve already had to have one battery handset replaced...</p> <p>I know the person I need to be talking to, but they&#39;re not responding to my emails. (I hate phonecalls!)</p><div style="clear:both;"></div>https://www.vetsurgeon.org/thread/214898?ContentTypeID=1Wed, 04 Sep 2019 17:41:46 GMT146601cc-3922-4be7-9974-7e1d4e45a66b:c5759e58-55b6-4763-8d53-52dabfb0dae4Evelyn Barbour-Hill<p>I&#39;ve not needed to contact them lately, but I&#39;ve just tried phoning them and I get through all right.</p> <p>What&#39;s the problem?</p><div style="clear:both;"></div>