/b/veterinary-news/posts/kent-vet-group-becomes-first-to-scoop-gold-from-investors-in-customers Kent-based Pennard Vets has become the first in the country to be awarded gold accreditation from Investor in Customers (IIC). IIC is an independent customer experience agency which conducts assessments, develops insights and awards annual accreditationsen-USTelligent Community 10